Authors often fret about getting 4-star reviews on Amazon for their books. Prompted by an exchange on social media, I rant on the Amazon ratings system.
Blog: Why a 4-Star Review on Amazon Isn't Bad http://hub.me/anzYi
YouTube video: https://youtu.be/rd0scmk8oKE
Timestamp show notes (click on timestamp to view segment on YouTube):
0:12 The social media exchange that inspired this rant
2:11 Myth: Anything less than a 5-star review is bad
2:27 Why Amazon named their stores 4-Star Stores
4:12 Why hoping for all 5-star reviews is unprofitable and ego-driven
5:15 Ratings and reviews are feedback, not rewards
6:34 Very few buyers actually rate and review Amazon purchases
7:35 Why 5-star reviews don't mean high quality
9:12 Why customers may view all 5-star reviews as suspicious
11:01 Some buyers are always negative
11:56 No one knows how Amazon's algorithm works
13:49 Competition is fierce on Amazon
14:37 You have no control over customer reviews and ratings
15:11 Do low ratings and reviews on Amazon really cause low sales?
16:14 Factors you can control that impact your book sales