Welcome to the very first episode of The Hospitality Playbook, the show where hospitality leaders, restaurant operators, and multi-unit teams learn how to run smarter, leaner, and more profitable operations.
In this kickoff episode, host Ish Boudrar breaks down why today’s hospitality landscape requires a completely new operational playbook. Rising costs, labor shortages, disconnected systems, and increasing guest expectations have reshaped the industry—and the old methods no longer cut it.
You’ll learn:
• Why operators struggle with visibility, not capability
• How disconnected systems create waste and shrink margins
• What a modern back-office should look like
• The role of AI and automation in today’s restaurant + hotel operations
• How Sift IQ and Boudrar Consulting are building the next evolution of intelligent hospitality operations
This episode sets the foundation for the entire series, giving operators, GMs, culinary leaders, hotel executives, and multi-unit directors the strategies they need to stay competitive in 2025 and beyond.
Powered by:
• Sift IQ — Autonomous back-office engine for restaurants
• Boudrar Consulting — Operations, systems, and strategy for modern hospitality groups
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