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We invite strangers into our homes. We trust them, and we hope that if they have any issues they communicate with us. But what happens when a guest posts a negative review that shuts down your business? In How One Review Can Delist Your Airbnb, I speak with Jeannette Belliveau about her experience when Airbnb delisted her vacation rental and what she did about it. Sometimes, justice prevails and the little person wins.
Your home is perfect, right? Except for that quirky feature. You might love it, but will your guest also appreciate it? Or hate it? Make sure to get the guest who will not mind your faraway location or lack of wifi by communicating about it first. Learn how to gently let your guests know about all the charming features of your home in "Three Things they Love and Two Things They Don't."
Hosting is not just about putting together a listing, checking guests in and out, and doing a lot of laundry. There is an art to creating an unforgettable experience for each guest. Wondering how to elevate your guests' experience? Listen to "Your Airbnb: From Blah to a 5-star Experience," where I share the essentials for any vacation rental and discuss my latest travel adventure. This is must listen to episode. Because it's about the little things.
In "Living with Airbnb Guests," I'm sharing a couple of lessons I have learned over the course of my many years living and working as an Airbnb host. I have learned a lot, and these stand out the most
We open our homes. We work hard for our guests. So But what happens if we don't get those 5 stars, or even worse, when a guest LIES in a review? Do we respond? In "Still Thinking About That Review" I share about the times I let it go and also the time I had to respond.
Bedding! Before becoming an Airbnb host, you might never have imagined that you would spend so much time on this one subject. What to buy? Where to buy it? The difference between a duvet, a comforter, and so much more.
In "Everything You Need To Know About The Travel Nurse Market," I talk with Airbnb host Donna Boutin, whose vacation rental business goes beyond the traditional tourists visiting New Hampshire. Listen to find out about a unique niche market, which can be just as lucrative, if not more, than your average vacation rental business.
In "Renovating Your Airbnb Space," I walk you through the process of deciding which renovation projects to tackle, how to create the perfect environment that's practical, functional, safe for your guests. Most important how small changes can improve your bottom line and reviews.
A new year is upon us, and we are waxing poetic on The Hosting Journey! In Creating a Powerful 2019 episode, we look back at 2018 and think about how we can make 2019 even better. Reflection, tips of the trade, and how to create a better Airbnb and become our best selves. We only go around once, so let's make it count!
We've arrived! There is a new tv show for the vacation rental world, and I'm giving you my review of it. Listen to "Tips and Tricks from Netflix's Stay Here: A Superhost Review." I give you the information I found most helpful from this renovation show. In "Stay Here," we follow hosts, Genevieve Gorder, and Peter Lorimer, as they tour the vacation rental industry in the United States. Do they get 5-stars on their show? Listen, and find out.
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