The Roadshow is a grassroots customer service campaign that will take RMS’ Vice President of Operations, Chris Gage, around the country for the next 2 years in her RV to personally meet our customers. The goal is to ensure we truly hear, understand and address their needs.
While technology has improved our lives and businesses in many ways, it has also created communication barriers. Anyone who uses email has probably experienced a situation where their words were misunderstood or their messages went unread. The Roadshow pays tribute to “old school” service where nothing could replace actually standing inside the walls of your customer’s business, having a face to face conversation and then shaking hands until next time.