The Human Centered Design Podcast (Premium)

A one-day learning event with practical tools and fresh perspectives exploring how compassion, dignity and play can help us be 'Better Together' - the Festival is perfect for people the Asia, Asia-Pacific, and West-Coast of the Americas.

In this episode, hear from the brilliant Rachael Dietkus who will be speaking about Trauma Informed Design. In Rachaels take, she will explore how to work with individuals and communities that have experienced impacts from a breadth of trauma, responding with compassion and dignity.

Tickets: https://www.thisisdoing.com/the-doing-design-festival

Doing Design Festival V3 'Better Together' - February 11 2022. Tickets: https://www.thisisdoing.com/the-doing-design-festival

Hello and welcome to another episode of Bringing Design Closer. My name is Gerry Scullion, and I’m a service designer, and founder of This is HCD and CEO of This is Doing - we provide live online design and innovation classes , providing training for people within the Design and change-making space. 

You are in for a treat today folks - I caught up with the one and only, Joe Macleod - an all round great thinker and leader in the space of designing end experiences. Based in Stockholm now, Joe’s just released his second book titled ‘Endineering’ which focusses on the HOW to design these incredibly important experiences for both businesses and the planet.

Joe’s first book titled ‘Ends’ was released a number of years ago and really focussed on the understanding of the why these systems have not been put in place.

In this conversation we flick between both mindsets, but in the spirit of Christmas that is fast approaching, we speak about Past, Present and Future - what the behaviours are and problems that have been left behind by our ancestors and elder family members. We speak about the Present, where we are at and should be doing both at a societal level but also from a change-maker perspective.

The future may seem like a far away place, but it’s not.

Joe’s a remarkable thinker and highly encourage you to purchase his books - and support his work.

Let’s jump straight into the episode

Links

AndEnd - https://www.andend.co/https://www.andend.co/endineeringbook
Endineering Book - https://www.amazon.com/dp/9163947838/
Ends Book - https://www.amazon.com/dp/9163936445/

LinkedIn
https://www.linkedin.com/in/josephmacleod/https://www.linkedin.com/company/andend/
Twitter@mrmacleod @andend_co
Instagram@mrmacleod@andend.co

Welcome to the Doing Design podcast on This is HCD. Hosted by all the the worlds best live design and innovation trainers at This is Doing.com - 

For regular listeners you’ll know what we do at This is Doing - home of many of the world’s best trainers in the spaces of Design Research, Service Design, UX and more.

In this episode I speak with the brilliant Gerry McGovern about the story behind his exciting and very much needed course Earth Experience Design - we answer some community based questions about this topic as well as talk about the disassociation of behaviours that persist within the creators of online products and tools. 

Doing Design Festival V3 'Better Together' - February 11 2022. Tickets: https://www.thisisdoing.com/the-doing-design-festival

I’m your host Kelly Ann McKercher, author of Beyond Sticky Notes: Doing Co-design for Real. In this podcast we hear from Luke Craven and Elise Motalli about what it means to be a systems-conscious designer, where we can turn to for more expansive language about the worlds we want. 

Luke’s newsletter, Pig on the Tracks 
https://pigontracks.substack.com/

Follow Elise 
https://www.linkedin.com/in/elise-motalli-44070b119/

Nora Bateson
https://batesoninstitute.org/nora-bateson/

Earth Experience Design - Online training Course with Gerry - Jan 19 2022 
https://www.thisisdoing.com/courses/earth-experience-design-january-2022

About this episode

Some people live their ideas. Katie Singer is one of them. She writes about the energy, extraction, toxic waste and greenhouse gases involved in manufacturing computers, telecom infrastructure, electric vehicles and other electronic technologies.

Download this episode: https://pdcn.co/e/traffic.omny.fm/d/clips/bd8f5f93-c141-4567-92cc-a88801879d3f/ddca0573-ea81-4334-ad22-a88c017c8a99/35dfe9c4-010c-485b-9fcf-adf70092b521/audio.mp3?t=1638867356&skipAds=true

Doing Design Festival V3 'Better Together' - February 11 2022. Tickets: https://www.thisisdoing.com/the-doing-design-festival

It’s beginning to feel and look a lot like Christmas, and possibly sound like it - as you’ll probably hear I’ve got a cold - like most of Europe we are all working our way through this whole pandemic - but we are all looking forward to Christmas in my household.

So, there's been some updates from chapters, and we have an event happening this coming week in the UK, so will be hearing from Laura Falorni our wonderful chapter lead there.

Slack Channel

Wow, since the last episode, we had over 100 people join the This is HCD Slack channel. As we work towards leaving Meetup, this is where you will find your local tribe. As we work to build out and work with more community builders - feel free to drop in to the specific spaces on Slack and connect with other like minded people.

There’s Chapters in there for Canberra, Sydney, Melbourne, Berlin, Cameroon, Ireland and UK.

Join our Slack Community: https://www.thisishcd.com/community/slack-community

UK event

Link to register for that is in the show notes. Even if you’re not in the UK, and can make it - pop along - it’s open to everyone!

GUEST NAME: Paul Bailey
TALK: Every year over 1.8 million practical driving tests are conducted in the UK. This completely paper-based service had seen little change in over 25 years and was in desperate need of modernisation.
But with a user base reluctant to change and new to the technology, how can you bring everyone along successfully with digital transformation?
Paul Bailey, Head of Design within SPARCK, will tell us his journey to digitise and improve and the UK’s Practical Driving Test Experience.
In this talk, he’ll share his insights including…
— why focussed user research, co-creation and continuous user engagement, is the shortest route to delivering innovation
– what you need to do to successfully pass a Government Digital Services Assessment
— how Human-Centred Design adds ‘Oomph!’ to Agile and empowers teams to stay laser focussed on user needs whilst delivering outcomes at pace
And of course, he’ll explain how to design ‘for blind dinosaurs with sausage fingers.’ 

Register here: https://us06web.zoom.us/meeting/register/tZMtc-6vqjooHtUZ5z-zLeDex41NlWYlEcuO

Melbourne

There’s an event brewing in Melbourne too ‘From practitioner to leader - effective design leadership in a rapidly transforming world" with Susanna Carman. Melbourne is a buzzing community for us and lots going on. This one happens on December 8th and registration details are below.

Registration: https://www.meetup.com/this-is-hcd-melbourne/events/282396659/

Doing Design Festival V3

We launched the latest version of the Doing Design Festival and it’s set for Feb 11 2022. Featuring some of our best trainers at ThisisDoing.com - including Marc Stickdorn, KA McKercher, Adam Lawrence, Markus Hormess, Renatus Hoogenraad, Adrienne Tan, and Rachael Dietkus - the theme is Better Together.

Tickets: https://www.thisisdoing.com/the-doing-design-festival

Now, at the time of posting this, there’s a handful of early bird tickets available and once they are gone, they are gone folks. The early bird rates for all the courses we run on This is Doing is ONLY available via the newsletter that we run (combined This is HCD and This is Doing). Sign up below for that.
https://www.thisishcd.com/community/stay-up-to-date-with-this-is-hcd

Doing Design Festival V3 - February 11 2022. See https://www.doingdesignfestival.com 

I’m your host Kelly Ann McKercher, author of Beyond Sticky Notes: Doing Co-design for Real. Today we’re joined by community-design leader Morgan Lee Cataldo, professor of design Tad Hirsch and social worker turned designer, Rachael Dietkus. We explore the similarities between design research and psychotherapy, the dark side of rapport, the differences in transactional research versus community-led as well as the increasingly popular topic of what being trauma-informed might mean. 

Shownotes

Beyond Sticky Notes
https://www.beyondstickynotes.com

Practicing Without a License: Design Research as Psychotherapy (2020) https://www.researchgate.net/publication/339844239_Practicing_Without_a_License_Design_Research_as_Psychotherapy 

Learn about Morgan and her work here:
https://au.linkedin.com/in/morganleecataldo

Rachael’s website:
https://www.socialworkerswho.design/ 

Welcome to Bringing Design Closer, the podcast focussed on discussing Designs role in tackling complex societal issues. Our goal is to have conversations that inspire and to help move the dial forward for organisations to become more human-centred in their approach to solving complex business and societal problems.

In this episode I speak with Moodi Mahmoudi of Next, a business centred around helping organisations create frameworks for design and innovation within their businesses - we speak about the automation of the role of Designer and what this looks like - and I challenge Moodi about the risks associated with this. Is this something we strive for? 

Moodi explains this isn’t the intention, but it’s removing the mundane elements, and creating experiences that enable designers and innovators to focus more on the craft of DOING their work. We speak about the hyper addiction of orgs striving for more growth - and if this is the driver behind the business -

We also cover off the frameworks inside their system that allows others to tap into it - frameworks of Circular Economys by Ellen MacArthur Foundation and also This is Service Design Doing by my colleagues at ThisisDoing.com 

I thoroughly enjoyed this conversation and hope you do too!

It’s a biggy - let’s jump into it - 

Key links

I’m your host Kelly Ann McKercher, author of Beyond Sticky Notes: Doing Co-design for Real. On today's podcast I’m joined by the exceptional Sloan Leo. Sloan is many things - a designer, community organiser, educator, friend and owner of Flox Studios. We talk about equity-centred design, about the inspiration that Sloan has taken from bell hook’s work, how Sloan came to design from frustration and what they are thinking about now.