The Human Centered Design Podcast (Premium)

Sign up to be a Premium Subscriber and get access to our podcast (ad-free, and delivered earlier). This helps us continue to produce more content and develop This is HCD further.

In this episode, I connect with a former producer of mine, that I was lucky enough to work with way back in 2006-2008, Rafa Sardina. 60-time Grammy-nominated, 15-time winner. With a client list that looks like the most celebrated artists of the last 100 years, that include Michael Jackson, Lady Gaga, Dr Dre, Beyonce, Stevie Wonder, Celine Dion, and everyone’s favourite singer, Susan Boyle. 

We chat about how the craft of songwriting has evolved from the early 90’s on what working with Michael Jackson looked like, to how the industry validates songs. We chat about how technology disrupted and ultimately killed the large recording budgets that typically ran for months or years in some instances, and to where Rafa is currently now, mid-pandemic, producing globally via live recording sessions in the top studios in the world.

This is HCD Podcast Network

Connect with This is HCD

This episode was brought to you by This is Doing - Design & Innovation Online Learning

Support This is HCD by becoming a Premium subscriber.

Hello and welcome to another episode of BDC. My name is Gerry Scullion, and I’m a service designer, and founder of This is HCD and CEO of This is Doing - we provide live online design and innovation classes, providing training for service designers, design researchers, product managers, user experience designers and much more.

Today on the show, is Geke Van Dijk, co-founder and strategy director of https://www.stby.eu/ in Amerstasm and London and is Chair of the Dutch Chapter of the Service Design Network and also Co-Founder of The Reach Network a network of human-centred design agencies centred on service innovation. 

Geke is one of the most experienced design researchers that I know and has worked in this space since in the early '90s.

In this episode, we chat about design research for meaningful change. We discuss organisational purpose and intent and how to do you, as a practitioner determine is a project or business is say “good” - what is “good” who defines “good”. 

This is HCD Podcast Network

Connect with This is HCD

This episode was brought to you by This is Doing - Design & Innovation Online Learning

Support This is HCD by becoming a Premium subscriber.

In this episode, I speak with Buelani Mfaco, a South African asylum seeker and activist based in Ireland - he’s a spokesperson for MASI, the movement of asylum seekers in Ireland and is an active voice in shedding light from within one of Irelands Direct Provision centres, Knocklisheen in Co. Limerick.

To give some background to this system, in 1991, only 9-people sought asylum in Ireland, compared to 3883 in 1997. This caused alarm to the Irish and the Irish Government at the time, But rather tackle and provide a safe refuge for these people who are vulnerable, they created this scheme to detract or reframe that the Irish “social welfare system was in some way attracting asylum seekers to this state”.

Some people listening may ask how this topic is related to Design - it is absolutely interrelated. The awful experiences that Bulelani and the thousands of people in the Direct Provision scheme are facing, as a direct result of a system that was created by the Irish Government in 1997. 

This episode is an example of a system that was NOT created from a human-centred perspective - not in the slightest. As an Irish person, I am extremely embarrassed that this scheme is still in existence. An updated new Irish Government has committed to dissolving Direct Provision, but we discuss in this episode what that might look like.

This is HCD Podcast Network

Connect with This is HCD

Support This is HCD by becoming a Premium Member

The Big Remote is a podcast of people's remote stories, collaboration tips, remote life hacks, tips on entertaining yourself and your kids, personal stories and more, hosted by Andy Polaine and Gerry Scullion.

In this episode Jeroen Spoelstra talks to Andy about his and his partner's decision to relocate to a small pueblo in the Spanish Pyrénées and set up Unbeaten Studio and to be a mountain bike guide, and what lockdown meant for their life and work that was already set up as a remote service.

Show Links

This is HCD Podcast Network

Connect with This is HCD

This episode was brought to you by This is Doing - Design & Innovation Online Learning

Show Links

Support This is HCD by becoming a Premium subscriber.

This is HCD Podcast Network

Connect with This is HCD

This episode was brought to you by This is Doing - Design & Innovation Online Learning

In this episode, Gerry McGovern speaks with Erika Hall from Mule Design. Gerry discusses with Erika if we've ruined web design, and if we have, what do we do about it?

Buy Gerry McGovern's new book 'World Wide Waste'

Support This is HCD by becoming a Premium subscriber.

This is HCD Podcast Network

Connect with This is HCD

Subscribe to stay up to date on Global Jams podcast

Welcome to the Global Jams podcast – a new podcast on the This is HCD network.

The Global Jams are the world’s biggest service design thinking and doing events. In the Global Jams Podcast we share the latest perspectives on running successful Jams, sprints and hacks.

We show how anyone can join the productive fun, and connect the global community of Hosts and Jammers.

If you like this podcast and you would like to learn more, make sure you subscribe at http://globaljams.org/podcast

In this episode,  Global Jams co-initiator Markus Hormeß talks with the Dubai Jammers, as they look back on what we learned about online rapid collaboration at the world’s first global remote Jam-From-Home.

Find out more about the Jams: http://globaljams.org

The home of this podcast: http://globaljams.org/podcast

This is HCD Network

Connect with This is HCD

We need your support. Show some love by becoming a Premium Member.

Welcome to World Wide Waste, a podcast about how digital is killing the planet and what to do about it. What is quality when it comes to web design, web development, web management? How do we know the customer is having a quality experience? How do we know as a web professional that we are doing a quality job? These are questions Karen Peeters, General Manager, Omni-Channel Management at Toyota Europe has been asking. I must apologise that the quality of the recording of Karen's voice is very poor. We had technical difficulties. However, the quality of the information that Karen delivers is extremely high. In fact, it is some of the most important insights that I have heard in 25 years of working in web management.

This is Doing

This is HCD Podcast Network

Connect with This is HCD

We need your support. Show some live by becoming a Premium Member.

Please note: This episode was recorded in early-May of this year.

My name is Melanie Rayment and I'm a social designer based in Sydney, Australia, and currently a Director at The Australian Centre for Social Innovation. Moments of Change is a podcast dedicated to exploring the moments that we learn from as we seek to design and cultivate positive social change. In this episode, I speak with Shanti Mathew, Deputy Director of Public Policy Lab, a nonprofit innovation lab based in New York.

Shanti's mission is to use collective power to build better lives through government. She shares with me her passion and experience in partnering effectively to bring communities into policy design, transform service systems and pilot new social programs. She has led work with the New York City Administration for Children's Services, the Department of Education, the Department of Homeless Services, and the US Department of Veterans Affairs, among many other public interest organisations.

This is HCD Podcast Network

Connect with This is HCD