Join host Karl Pontau as he sits down with Todd Nilson, founder of Clocktower Advisors, to explore why your business needs genuine community—not just another social media following.

What You'll Discover:

The Community vs. Audience Game-Changer: Why treating customers like passive observers is leaving money on the table, and how real engagement transforms one-time buyers into lifelong advocates.

The Resilience Factor: How online communities act as your early warning system for market disruptions and create an "unfair advantage" over competitors who are still stuck in broadcast mode.

Beyond the Platform: Todd breaks down why you can't just "turn on" a community—the critical planning steps that separate thriving spaces from digital ghost towns.

Real Success Story: From a simple database request to a thriving collaboration hub for engineering professors nationwide—proof that listening to your community transforms good ideas into great ones.

Perfect For:

Business leaders tired of the endless chase for new customers

Marketing teams ready to move beyond "spray and pray" tactics

Anyone who suspects there's more to customer loyalty than discount codes

The Bottom Line? Your customers crave connection, not just content. Todd shows you exactly how to give it to them.

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You can connect with Todd Nilson here:

https://clocktoweradvisors.com

https://www.talentled.co

You can connect with Karl Pontau here:

www.thehumanconnectionpodcast.com

https://www.linkedin.com/in/kpontau

Please like, subscribe, and share this episode with somebody you care about!

In this eye-opening episode, host Karl Pontau connects with Todd Attridge, founder of The Studio, a team-based app that helps predict and reduce workplace stress before it happens. Todd reveals that a whopping 92% of workplace stress comes from the people we work with, not the work itself!

Discover why miscommunication, different perspectives, and feeling unvalued create friction points between colleagues, and learn practical strategies to prevent stress rather than just manage it after it strikes. Todd shares his philosophy that emotional fitness is just as important as physical fitness, and explains how teams can beat stress by treating it like an opposing team in a sport.

With just three minutes a day, teams can build the emotional muscles needed to communicate better, set healthy boundaries, and increase productivity. The best part? These skills don't just transform workplace relationships—they improve personal ones too!

Listen now to unlock the secrets of workplace stress prevention and transform your team's dynamic in just minutes a day!

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You can connect with Todd Attridge here:

https://thestudio.life/

You can connect with Karl Pontau here:

www.thehumanconnectionpodcast.com

https://www.linkedin.com/in/kpontau

Please like, subscribe, and share this episode with somebody you care about!

In this episode, host Karl Pontau connects with Ashley Faus, a marketer, writer, and speaker whose work has been featured in Time, Forbes, and more. Ashley shares insights from her upcoming book on human-centered marketing, challenging businesses to move beyond spreadsheets and dashboards to focus on authentic human relationships.

Discover why the "learn more" CTA needs to die, how explicit communication builds trust, and why viewing your audience journey as a playground rather than a linear funnel leads to more meaningful connections. Ashley explains why companies need to stop seeing customers as mere transactions and start embracing the messy, unpredictable nature of real human relationships.

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You can connect with Ashley Faus here:

https://www.koganpage.com/marketing-communications/human-centered-marketing-9781398619388

https://www.linkedin.com/in/ashleyfaus/

You can connect with Karl Pontau here:

www.thehumanconnectionpodcast.com

https://www.linkedin.com/in/kpontau

Please like, subscribe, and share this episode with somebody you care about!

In this eye-opening conversation, host Karl Pontau connects with Desmond Lomax, a senior consultant with the Harbinger Institute and licensed clinical therapist specializing in humanizing the workplace. With 20 years of experience in public safety, Desmond reveals how self-deception prevents us from building effective workplace relationships.

Discover how we often justify treating others as objects rather than humans, focusing only on evidence that confirms our biases. Desmond shares powerful stories of transformation—from the mother who realized she wasn't parenting as she wanted, to colleagues healing long-standing workplace conflicts. Learn why shifting from victim mentality to personal agency creates both relief and responsibility.

This episode explores how seeing the humanity in difficult colleagues (even the "French word" ones!) can increase your resilience, improve workplace dynamics, and unlock your own potential for growth. A must-listen for anyone looking to build more authentic connections at work and beyond!

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You can connect with Desmond Lomax here:

https://www.arbinger.com

You can connect with Karl Pontau here:

www.thehumanconnectionpodcast.com

https://www.linkedin.com/in/kpontau

Please like, subscribe, and share this episode with somebody you care about!

Are you trapped in your own personal "Bermuda Keep-in-Touch Triangle"? In this heartwarming episode, host Karl Pontau connects with Jason Levin, founder of Ready Set Launch and author of "Relationships to Infinity."

Jason reveals why we're so bad at maintaining relationships (hint: guilt, fear, and worry are the culprits) and shares practical strategies for breaking free from these emotional barriers. Discover the power of "positive reminiscence" and learn how just 10-15 minutes of intentional connection time can transform your personal and professional relationships.

From the undervalued impact we have on others to intergenerational communication differences, this conversation offers valuable insights for anyone looking to strengthen their human connections. As Jason reminds us, "The biggest gift you can give somebody else is to remind them that you still remember."

Whether you're building a business network or rekindling old friendships, this episode will inspire you to take action and reach out to those meaningful people who have helped shape your journey.

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You can connect with Jason Levin here:

https://www.linkedin.com/in/jasonlevinspeakertrainercoach/

https://readysetlaunch.net/relationships-to-infinity/

You can connect with Karl Pontau here:

www.thehumanconnectionpodcast.com

https://www.linkedin.com/in/kpontau

Please like, subscribe, and share this episode with somebody you care about!

In this delightful episode, host Karl Pontau connects with Jesse Shternshus, an improv and storytelling expert who helps organizations transform their cultures through the power of "yes, and" thinking. Jesse shares how improv techniques create inclusive environments where everyone's voice matters—from boardrooms to hospital rooms!

Learn how Mayo Clinic uses improv principles to improve patient care, discover fun listening exercises like "Last Letter Conversation" that strengthen team communication, and hear about the card game "Together Together" that's helping combat loneliness by creating meaningful connections through storytelling.

Jesse's impressive client roster includes the United Nations, Macy's, Walgreens, and Capital One. She believes that just like physical exercise, our connection muscles need regular workouts to stay strong. Whether your business is B2B or B2C, this episode reminds us it's really H2H—Human to Human.

🎧 Listen now to discover how improv can transform your leadership style, team dynamics, and most importantly, your human connections!

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You can connect with Jesse Shternshus here:

www.improveffect.com

www.togethertogather.org

You can connect with Karl Pontau here:

www.thehumanconnectionpodcast.com

https://www.linkedin.com/in/kpontau

Please like, subscribe, and share this episode with somebody you care about!

In this eye-opening episode, host Karl Pontau connects with Andy Grant, bestselling author, transformational coach, and host of the award-winning podcast "Real Men Feel." Known as the "King of Authenticity," Andy shares powerful insights on why so many men struggle with emotional expression and the surprising costs of emotional suppression in business leadership.

Andy reveals how vulnerability creates psychological safety, fosters innovation, and ultimately leads to better business outcomes. Through simple yet profound exercises (like clenching your fists for 30 seconds), listeners experience firsthand the difference between emotional constriction and freedom.

Discover why choosing joy over being right transforms not just leadership but life itself, and why true stoicism isn't about never feeling emotions – it's about choosing when and where to express them. This conversation offers practical wisdom for leaders ready to create environments where authentic connection thrives.

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You can connect with Andy Grant here:

http://theandygrant.com/talk

You can connect with Karl Pontau here:

www.thehumanconnectionpodcast.com

https://www.linkedin.com/in/kpontau

Please like, subscribe, and share this episode with somebody you care about!

In this engaging episode, Karl Pontau connects with Jay Kallman, founder of Loving Marketing, who brings a refreshingly human approach to franchise marketing. Jay shares her philosophy that when businesses reconnect with the humanity behind their marketing, incredible things happen.

She challenges the misconception that B2B marketing lacks emotional depth, arguing instead that understanding customer pain points and building genuine relationships leads to better outcomes. Whether you're selling B2B or B2C, Jay reminds us it's really H2H—Human to Human.

Jay offers practical advice on how businesses can bring more humanity to their marketing, including analyzing sales data, removing unnecessary barriers like gated content, and focusing on providing value at every stage of the customer journey. She emphasizes the importance of understanding your audience on a fundamental level, using Maslow's hierarchy of needs to create connections that truly resonate.

Tune in for an insightful conversation about building trust, fostering community, and creating marketing that makes people feel genuinely seen and understood.

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You can connect with Jay Kallman here:

https://www.linkedin.com/in/jaykallman/

www.revvy-marketing.com

You can connect with Karl Pontau here:

www.thehumanconnectionpodcast.com

https://www.linkedin.com/in/kpontau

Please like, subscribe, and share this episode with somebody you care about!

In this engaging episode, host Karl Pontau connects with healthcare innovation leader Suzy Engwall, CEO and founder of Health Tech Strategies. Suzy shares invaluable insights about one of the biggest challenges medtech startups face: transitioning their storytelling from investor-focused pitches to customer-centered marketing.

Through compelling real-world examples—like a company reducing hospital alarm fatigue and another creating innovative 3D-printed waterproof casts—Suzy illustrates how successful healthcare companies connect on a human level rather than getting lost in technical jargon. She emphasizes that whether selling to hospitals, physicians, or patients, the key is communicating how your product improves lives in clear, relatable terms that anyone could understand.

Perfect for healthcare entrepreneurs, marketers, and business leaders who want to craft stories that resonate with real people and drive meaningful adoption of their innovations.

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You can connect with Suzy Engwall here:

https://www.linkedin.com/in/sengwall/

You can connect with Karl Pontau here:

www.thehumanconnectionpodcast.com

https://www.linkedin.com/in/kpontau

Please like, subscribe, and share this episode with somebody you care about!

In this energizing episode, host Karl Pontau connects with Leslie Pagel, a trusted consultant and thought leader dedicated to helping organizations design customer experience strategies that provide a competitive edge. Leslie shares powerful insights on how purpose serves as a renewable source of energy for both individuals and companies.

Discover why purpose isn't just a statement to hang on the wall but a daily practice that must be embedded into habits and rituals. Learn how successful leaders integrate shared values into everyday conversations and use them for employee development. Leslie and Karl explore the importance of aligning company purpose with employee purpose, and why asking "what do you care about?" can transform workplace engagement.

Whether you're looking to optimize your business operations, boost employee satisfaction, or create stronger customer loyalty, this conversation offers practical wisdom on harnessing the power of purpose to fuel meaningful growth.

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You can connect with Leslie Pagel here:

https://www.linkedin.com/company/purposeproject-media/

You can connect with Karl Pontau here:

www.thehumanconnectionpodcast.com

https://www.linkedin.com/in/kpontau

Please like, subscribe, and share this episode with somebody you care about!