Guest Speaker:  Mark Cunningham, CEO, Anchorstone Consulting

We have never gathered as much data as we do today. This is also true for HR within an organisation. Gone are the days of personnel files held in dusty file cabinets. The challenge is what to do with it. Keep it, discard it, mine it, trust it, share it, etc. With the advent of GDPR we also need to be very precise on who is given access to it.

This podcast will explore some of the thinking around how organisations are managing their HR data and how the data itself is becoming increasing more valuable to the wider business.

Key Topics:
• How important is the single source of truth in today’s business world?
• How can data integrity be assured and data secured?
• Best-of-breed islands or ERP and what is the impact on data in these models
• What does having good, integrated data result in businesses being able to 
   achieve – reporting, insights, growth, etc
• Top tips and guidance for listeners

The post The Human Factor Episode 7: How Crucial is Data and a Consistent Data Model to the Success of an Organisation Today with Mark Cunningham first appeared on The Human Factor Podcast by SAP.

Guests:  Meg Bear, Chief Product Officer, SAP SuccessFactors and Marc Havercroft, Chief Customer Officer, SAP SuccessFactors  

For the last 20 years, we have talked about, creating an experience based on self-service. There was this drive to enable people to own their data, performance, career and be in control of their destiny. It’s fair to say, that technology perhaps didn’t fulfil the expectation, but did it enable or substantiate the philosophy that we should be able to curate our own experience, to have fully autonomous micro experiences always on, consuming the capability to assist in achieving our desired outcomes?

This episode will explore how people, technology and design have all started to converge as we hoped it would. The age of digital and consumerisation have radically changed our preferences, our expectations and the fabric of how we live our lives. Is it all about the technology, or do we need to consider the broader impacts and outcomes? How are we focusing more on driving consumption, instead of just thinking about the functionality of the capability and how are really ensuring that we are achieving better outcomes consistently and sustainably.

So the question is – what does this convergence really mean and how it is driving a better outcome for employees and organisations?

Key Topics 
• The advancement of technology over the last 5 years 
• The importance of a reinvigorated experience putting people at the 
        centre 
• The critical balance of “relevancy” and “functionality” – capability that 
        adds value 
• Moving at the pace of customers – truly enabling them to meet their 
        challenges 
• Continuing the innovation cycles 
• Top thoughts and takeaways – what Next?

The post The Human Factor Episode 6: The Convergence of HR and Technology for a Better Outcome with Meg Bear and Marc Havercroft first appeared on The Human Factor Podcast by SAP.

Guest : Harriet Green OBE, Global Business Leader | Executive Chair, Mission Beyond | Board Member | Influencer and Mentor | Diversity & Inclusion Activist

As we continue to operate and work in highly disruptive and changing times, having absolute clarity on your vision and purpose has never been more important. Having relevancy in your purpose, has major implications for your customers, your employees and your future employees. We know that the people coming into the workplace in the next 5 years are very much “values driven” and have high expectations on what an organisation stands for, how it operates and whether it will deliver an experience that is compelling to that potential employee.

This episode explores the thoughts and insights of Harriet Green, OBE who has been leading organisations in all corners of the globe over the last 25 years. A global executive who has transformed organisations she was leading, guided by her philosophy and principles of growth, diversity/inclusion, employee engagement to meet the ever-changing demands of markets and consumers.

Key Topics
How important is organisational purpose today?
The relationship between strategy and purpose – how they co-exist?
How do you convey your purpose in your brand?
Bringing your purpose to life – how do you execute through the basic fundamentals
How crucial is the role of the leader today?
Top Tips / Guidance for Listeners

The post The Human Factor Episode 5: Delivering On Your Purpose – Executing The Basic Fundamentals with Harriet Green first appeared on The Human Factor Podcast by SAP.

Guest Speaker:  Vikas Shah MBE DLEntrepreneur | Non-Executive Director | Investor

Over the last 5 years, as we have moved into the “era of experiences”, we have become much more mindful of the experiences that we create for our people. We hear statements such as “being human centric”, “creating a great employee experience”, “treating colleagues as consumers”. The key question however – why has it become so important? Hasn’t it always been important?

This episode will explore the thoughts and insights of Vikas Shah, MBE DL, who has championed a “human centric” approach for the last decade. Indeed an article he wrote back in 2015 inspired a group of people at SAP to take step back and take a look at how we designed a different way to work with and help our customers to navigate change. The article truly inspired us to think differently, but it also opened our eyes to how difficult it can be to change the culture of an organisation, to influence others to think differently and we will discuss some of those points today.

Key Topics
– Understand what a human centred approach really means
– Vikas broke design thinking into 3 x different parts – what drove that thinking.
– The importance of being “human centred” today, more than ever.
– What stops organisations from following this approach – fear, cultural, its too hard, they don’t get it, they don’t care!
– How has Vikas’s thinking evolved taking into account the shifting sands of the modern world
– Top Tips / Guidance for Listeners
Guest: Vikas Shah, MBE DL | Entrepreneur |Non-Executive Director | Investor

The post The Human Factor Episode 4: A Human Centered Approach to Design Thinking and Change with Vikas Shah first appeared on The Human Factor Podcast by SAP.

Guest Speakers: Elaine Bergin, Director of Colleague Experience Delivery, BT and
Leila Romane, Head of HXM for SAP SuccessFactors, SAP

We have often remarked that without the required capability, it is impossible to change/transform, but just because you have the capability, it doesn’t mean you will. In essence, choosing a solution or technology is often the easy bit, but actually getting an organisation to commit to changing and then executing on the change is by far the most difficult task.

This episode will explore the complexities of enabling a business transformation and the role that technology can play as a catalyst and enabler for the transformation. We will discuss the importance of building the central argument/strategy to secure stakeholder support /commitment, working alongside key stakeholders in finance and procurement, but also the process of finding the right solution and partner to enable the transformation.

Key Topics
– Change and Transformation – what do they really mean?
– The challenge of gaining executive and line of business support to change?
– The complexities of securing investment amid competing priorities
– Using technology as a catalyst to accelerate and effect a change in the organisation
– The criticality of change management to embed and anchor the change
– Top Tips / Guidance for Listeners

The post The Human Factor Episode 3: Is Technology the Catalyst for a Transformation with Elaine Bergin and Leila Romane first appeared on The Human Factor Podcast by SAP.

Guest Speakers: Steve Johnson, MD  & Lisa Johnson, Projects Director, Dynamic Business Services and Donald Ross, Head of Learning and Development Solutions, SAP EMEA North

The topic of learning and content has arguably come into more of a sharper focus in recent times. The shift to a virtual world in the pandemic is no doubt a contributor, but like many things, we can chart back 5 years to the explosion of consumerisation and social to see when our preferences started to change and how we shifted to a different view of consuming technology and content.

This podcast will explore some of the thinking around how organisations and learners are approaching learning today. The differing views on learning strategy, how organisations are now able to truly operationalise a more blended approach to learning and pushing more self-directed experiences. We will also look how technology is bringing learning into the flow of work and linking together critical business and learning processes in one place.

Key Topics:
– What does the world of learning look like today?
– How has the pandemic influenced our approach to learning and how it is delivered to the end-user?
– What significant changes in approach have we observed in terms of how organisations are looking at content and technology with a view to the future?
– Top Tips / Guidance for Listeners

The post The Human Factor – Episode 2: The Future Direction Of Learning And Content In The Virtual World with Steve Johnson, Lisa Johnson and Donald Ross first appeared on The Human Factor Podcast by SAP.

Guest Speaker: Gethin Nadin, Multi-award-winning Psychologist • HR Author • Inspiring Leader 2021 • 2x Top Global EX Influencer • 4x HR Influencer • Chief Innovation Officer at Benefex/Zellis • Wellbeing & Employee Experience Expert • FRSA •

The topic of employee well-being and employee experience have become somewhat intertwined in recent times. There is no doubt, that organisations are placing much more emphasis on building a better experience, but what does that really entail and how does that manifest/impact on the wellbeing of employees?

Join Michael and Simon for a conversation with Gethin Nadin, best-selling employee experience author as they explore why the employee experience has become so important, what organisations are doing differently to make this happen, but crucially recognising the impact the overall experience has on our health and wellbeing. Gethin shares his thoughts and perspectives on how organisations are becoming better at listening, understanding their employees better and how they are creating the conditions where all employees are able to be their best every day.

The post The Human Factor – Episode 1: Employee Experience and Well-being – What Does It Really Mean Today with Gethin Nadin first appeared on The Human Factor Podcast by SAP.