Meet Nick Billingham, Managing Director of Charity People - a recruitment business serving the UK non-profit sector, built around impact, employee ownership, and long-term thinking.
Nick shares his route into charity recruitment, moving from a more traditional path to finding a better fit in the non-profit world. Ten years on, he leads a business working across charity, education, and social impact roles, from place-based hiring to senior leadership and trustee appointments.
A central theme is what impact really means for a recruiter. For Charity People, it goes beyond filling vacancies. Nick talks about supporting life decisions, helping organisations hire better, and strengthening the sector’s long-term resilience.
We also explore the internal side of impact - from staff wellbeing and flexible working to becoming wholly employee owned. Nick explains why they chose an employee ownership trust, what it changes in practice, and how it sharpens thinking on fairness, accountability, and shared success.
There’s an honest discussion about the realities of purpose-led business. Nick reflects on a difficult period after the move to employee ownership - including market slowdown, limited access to capital, and the challenge of staying transparent with staff.
The conversation then turns to equity, diversity and inclusion. Nick shares how Charity People works to make hiring fairer, while recognising the pressures many charities face. It’s a thoughtful look at the tension between long-term goals and short-term needs.
We also touch on governance, B Corp, and the role of structure in making purpose credible. Nick argues that businesses serious about impact should think carefully about who benefits and how decisions are made.
Finally, Nick looks ahead to the future of recruitment - including AI - while arguing that human judgement, trust, and partnership remain central.
A thoughtful episode on recruitment, employee ownership, transparency, and building a business that tries to do right by its staff, clients, and sector.
For more information visit https://charitypeople.co.uk/
Connect with Nick at https://www.linkedin.com/in/nickbillinghamcharityrecruiter/