Managing teams effectively and inspiring and motivating employees are some of the most challenging aspects of being a leader. In this conversation, Dr. Jeffrey O, president & CEO of St. Justine Properties and current president of the International Hospitality Institute, joins host Robin Trimingham to talk all things leadership.

The underbelly of working in restaurants kitchens was addressed in the late author and chef Anthony Bourdain’s seminal book: “Kitchen Confidential.” Steve Palmer, co-founder of the Indigo Road Hospitality Group, knows it all too well. In this episode, Palmer discusses the pervasiveness of alcoholism and substance abuse within F&B, its root causes and what can be to do to address it.

Discover how the hostel business model has evolved from simple bunkbeds and communal bathrooms to a modern hybrid offering with attractive communal features and even private room categories. We look at a modern hostel business model with Oliver Winter, founder and CEO of a&o Hostels, who talks to host Robin Trimingham about the model and what this cohort of traveler is looking for now and and in the future.  

Within hotels, food & beverage is going through a makeover as not only traveler tastes change, but how travelers travel changes. So, how do you rework F&B within this new normal? Find out as host Robin Trimingham talks to Richard Garcia, SVP of food and beverage for Remington Hospitality, in the newest episode of The Innovative Hotelier podcast.

Extended-stay hotel performance was so solid during and after the pandemic that brands have been crowding in ever since to launch new products. But how is this segment different from others? Carl Hren, SVP of Development at Concord Hospitality and Board Member of the newly formed Extended Stay Lodging Association (ESLA), talks with host Robin Trimingham about the importance of taking the time to understand the unique operational challenges and distinct benefits of the segment. 

Volatile market conditions present risks and opportunities for both hotel owners and operators. In this podcast, Euan McGlashan, co-Founder & CEO of Valor Hospitality Partners, joins host Robin Trimingham to discuss how variables like rising interest rates are impacting market transactions, how to properly manage downside risk, how to evaluate potential acquisitions and future strategies for growth.

Building trust and employing cultural empathy are pathways to create strong brand values and service standards. Can it also help with market expansion? Host Robin Trimingham sits down with Aref Sayegh, general manager of the Kempinski Hotel Cancun, and discusses pursuing opportunities for expansion, among other hot-button issues in the luxury space.

Logan Nicholson. founder of LocalEyes, had an idea for an AI app to create memorable experiences for hospitality guests. But turning that idea into a thriving application that is obviating the role of concierge was a very different challenge altogether. He explains what it takes to be a successful entrepreneur in this conversation with host Robin Trimingham.

The hospitality industry is undergoing a revolution led by a dramatic shift in what travelers are looking for from their vacation experience. It’s making some destinations and hotels rethink their offering. Sahara Rose De Vore joins host Robin Trimingham to explain these new trends and how to embrace them.

NFT tokens, built on blockchain, are enabling new tracking, marketing and pricing options for hotel rooms. Arul Prakash, founder and CEO of Buk Technology, joins host Robin Trimingham to explain how blockchain tech is being implemented across the hospitality industry and its impact on the sale of rooms.