By The Insurtech Leadership Podcast
4.4
2020 ratings
The podcast currently has 171 episodes available.
Is voice analytics the next frontier in insurance risk assessment and fraud detection? How can military-grade technology transform insurance operations? In this episode of the Insurtech Leadership Podcast, host Joshua R. Hollander sits down with Manjit Rana, Executive VP for UK, EMEA & APAC at ClearSpeed, to explore how their innovative voice analytics technology is revolutionizing risk assessment across multiple industries.
Key Insights:
Manjit shares ClearSpeed's journey from military applications to insurance, offering valuable insights into their go to-market strategy and the challenges of introducing innovative technology to a traditionally conservative industry. The episode also examines how non-insurance sectors could potentially disrupt the insurance landscape through unique data assets and customer relationships
In This Episode:
[01:11] Career journey and transition to ClearSpeed
[04:34] Explanation of ClearSpeed's voice analytics technology
[12:03] Discussion of risk scoring and comparison to FICO scores
[16:04] Implementation strategies and use cases
[21:12] Go-to-market approach and creating FOMO in the marketplace
[25:31] Addressing industry objections and concerns
[30:27] Examples of industry disruption from outside players
[36:28] Attracting talent to the insurance industry
[38:34] The difference between digitization and true innovation
Notable Quotes:
"I honestly believe a few years down the line, this is going to be as common as a credit score. Now you're applying for a job and people are going to say, have you had a ClearSpeed test?" - [11:27] Manjit Rana
"If three of them manage to solve that problem or reduce that fraud, those fraudsters are not going away. They're just going to move to the other seven. If those other seven were already drowning anyway, this is just going to push them over the edge." - [24:39] Manjit Rana
"We don't promote that enough. We don't make insurance sound interesting and sexy enough to that next generation of smart talent, which we're absolutely going to need if we want this industry to stay relevant." - [37:04] Manjit Rana
About Our Guest:
Manjit Rana is the Executive VP for UK, EMEA & APAC at ClearSpeed, a company specializing in voice analytics technology for risk assessment. With over 13 years of experience as an InsurTech and Insurance Innovation thought leader, Manjit brings a unique perspective from working across multiple industries and roles, including technology companies, insurance carriers, and consultancy. He is also the Co-Founder of Synapse Ecosystems and serves as an advisor to various InsurTech companies
Resources:
Manjit Rana
ClearSpeed
Josh Hollander
Fresh from InsurTech Connect 2024, where the industry gathered to discuss insurance innovation's past, present, and future, host Joshua R. Hollander brings you a special episode revisiting our three most downloaded episodes of the last year:
While these leaders view the industry through different lenses, they align on several key points:
They also offer contrasting perspectives on critical issues:
Tom Wilde: CEO of Indico, Tom has over 25 years of experience in solving complex digital content problems and is an expert in applying AI and machine learning to insurance workflows.
Bhavan Suri: Managing Director at William Blair, Suri focuses on technology companies operating in the insurtech space, advising them on mergers, acquisitions, and public offerings.
Michael Nadel: Senior Director at Simon-Kutcher & Partners. Michael specializes in growth strategies and pricing for insurance carriers and insurtech firms.
Tom Wilde
Suri Bhavan
Michael Nadel
Josh Hollander
In this episode of the Insurtech Leadership Podcast, host Josh Hollander sits down with Bill Harris, Co-Founder and Chief Customer Officer of ITC Vegas, to discuss how the event has evolved to support the continued growth and development of the InsurTech industry. With the 2024 event just around the corner, Bill shares exclusive insights into what makes ITC Vegas a must-attend experience and why those still contemplating attending should register for the 2024 event.
Key Insights:
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About Our Guest:
Bill Harris is the Co-Founder and Chief Customer Officer of ITC Vegas, known for hosting one of the largest Insurtech events in the world. With a unique background spanning digital marketing and event management, Bill has been instrumental in growing ITC Vegas from a startup-focused gathering to the world's largest InsurTech event and creating valuable opportunities for the community to connect, innovate, and grow.
Resources:
Bill Harris
Josh Hollander
In this episode of the Insurtech Leadership Podcast, host Josh Hollander sits down with Sachin Kulkarni, EVP and Head of Americas for Commercial, Specialty, and MGA at Xceedance. With a unique background that spans from IT strategy at Marsh to leading operations at a fast-growing insurance technology services provider, Sachin offers invaluable insights into the evolving landscape of insurance technology and operations.
Sachin discusses Xceedance's journey as a domain-focused service provider, emphasizing the critical balance between technological innovation and core insurance expertise. He shares candid perspectives on the challenges of change management in the insurance industry and provides strategic advice for companies looking to leverage technology for competitive advantage.
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About Our Guest:
Sachin Kulkarni is the EVP and Head of Americas for Commercial, Specialty, and MGA at Xceedance. With a background in IT strategy at Marsh and extensive experience in Property and Casualty Insurance, Sachin brings a unique perspective on leveraging technology to enhance productivity and drive innovation in the insurance industry.
Resources:
Josh Hollander
In this episode of the Insurtech Leadership Podcast, host Joshua R. Hollander sits down with Roman Stepanenko, founder and CEO of RecordLinker, to explore the often-overlooked world of insurance data management. Roman shares his journey from writing software at age 13 to co-founding RiskMatch, and how that experience shaped his vision for RecordLinker.
Discover how RecordLinker is addressing critical challenges in the insurance industry by focusing on the unsung heroes of data management - the data administrators. Roman shares how his time as CTO at RiskMatch provided a window into the complexities of insurance data aggregation and led Roman to identify a critical gap in the market - the need for specialized tools for data administrators. Roman also provides insights into the complexities of data standardization, the impact of mergers and acquisitions on data integrity, and the future of AI and machine learning in insurance.
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Josh Hollander
How can UK insurtech companies successfully enter the complex US insurance market? In this episode, we explore the CT-UK Insurtech Corridor through the journey of Programmable.AI, showcasing how this initiative creates pathways for international growth and innovation.
Host Joshua R. Hollander brings together John Blamire, CEO and co-founder of Programmable.AI; Mike Hendy from the UK Office of Business and Trade; and Gene Goddard from MetroHartford Alliance and the CT IFS. They discuss how the Corridor is bridging the insurance technology landscapes of Connecticut and the UK, fostering transatlantic opportunities for insurtech companies.
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About Our Guests:
Mike Hendy: Senior Trade and Investment Officer for the UK Office of Business and Trade, focusing on supporting UK companies' expansion into the US market.
Gene Goddard: Chief Business Investment Officer for MetroHartford Alliance, dedicated to promoting economic development in the Hartford region.
Resources:
John Blamire
Gene Goddard
Michael Hendy
Josh Hollander
In a world where technology drives daily innovations in industries from travel to health care to manufacturing, why should insurance be any different? How can innovators and insurers collaborate to create meaningful, sustainable change?
In this episode of the Insurtech Leadership Podcast, host Josh Hollander sits down with Stephen Brittain, Director and Co-founder of Insurtech Gateway, to explore their unique approach to incubating and investing in early-stage insurtech startups. Stephen, with his product design background and entrepreneurial spirit, offers valuable insights into the intricacies of nurturing innovation in an industry known for its caution.
Based in London and Sydney, Insurtech Gateway is an incubator and venture builder dedicated to supporting early-stage founders in refining their business models, achieving product-market fit, and navigating the complexities of distribution. They also manage a series of early-stage venture funds to facilitate this journey.
Key Insights:
Stephen shares Insurtech Gateway's journey from its founding in 2016 to its current role in nurturing startups and building a resilient insurtech ecosystem. He offers a candid look at the challenges of introducing disruptive ideas to a risk-averse industry and the strategies they've developed to bridge that gap. The episode also examines how a strong product background influences InsurTech Gateway's methodology.
In this Episode:
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About Our Guest:
Resources:
Josh Hollander
Is there a future for insurance document delivery beyond mobile apps? Discover how Aerogami is revolutionizing the industry's digital experience and what it means for insurers and policyholders alike.
In this episode of the Insurtech Leadership Podcast, host Joshua R. Hollander sits down with Bradley Adams, co-founder of Aerogami, to discuss the innovative approach to digitalizing insurance documents. Bradley, with his unique blend of partnership expertise and product development skills, offers valuable insights for industry leaders navigating the shift towards more user-friendly digital experiences.
Key Insights:
Bradley shares Aerogami's journey from its origins in higher education to its current focus on insurance, offering a candid look at the challenges and opportunities in implementing digital solutions for complex insurance documents.
The episode also delves into practical applications across various insurance products, examining how Aerogami's solution is streamlining processes and improving the policyholder experience in an increasingly digital world.
In This Episode:
Notable Quotes
Our Guest
Bradley Adams
Josh Hollander
Is AI the future of P&C insurance? Discover how generative AI is revolutionizing the industry and what it means for industry leaders.
In this episode of the Insurtech Leadership Podcast, host Joshua R. Hollander sits down with John Loeber, co-founder and CEO of Limit, to discuss the transformative potential of AI in the insurance sector. John, with his unique blend of mathematical expertise and AI innovation, offers invaluable insights for industry leaders navigating this technological shift.
Key Insights:
John shares the development journey of Limit AI, offering a candid look at the challenges and opportunities in implementing AI solutions for complex insurance tasks.
The episode also delves into practical applications across underwriting, claims handling, and customer service, examining how AI assistants are streamlining processes and improving accuracy in an increasingly complex regulatory environment.
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About Our Guest:
John Loeber is the co-founder and CEO of Limit, a company at the forefront of bringing artificial intelligence to the insurance industry. A graduate of the University of Chicago with majors in Mathematics, Statistics, and Computer Science, John combines a strong technical background with a passion for innovative software development. His academic focus on artificial intelligence and machine learning, coupled with diverse interests in quantitative finance, climate science, visual arts, and ethics, brings a unique interdisciplinary perspective to his work in insurtech.
Resources:
John Loeber
Josh Hollander
In this episode of the Insurtech Leadership Podcast, host Josh Hollander interviews Valkyrie Holmes, CEO and co-founder of Faura, a company providing climate and property analytics to help insurance companies and homeowners reduce natural disaster risk.
During the conversation, Valkyrie discusses her company's innovative approach to reducing natural disaster risk for insurance companies and homeowners. With a background in data science and space technology, Valkyrie pivoted to sustainability after receiving a grant, initially focusing on wildfire prevention. Faura provides climate and property analytics, helping insurers make informed decisions on premium pricing and risk reduction. Valkyrie also touches on the importance of hyper-personalization in insurance policies, the integration of Faura's technology into existing systems, and the company's business model.
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Resources:
Josh Hollander
The podcast currently has 171 episodes available.
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