The ISC Podcast

The ISC Podcast is back with Season 3!

Just in time for International Women's Day, we are back with episode one of season 3 and a conversation with ISC UK Chair and CEO, International and Executive Chair at WTW Pamela Thomson-Hall.

Tune in and listen to Pamela's astonishing career journey, the experiences which shaped her as a leader and the value of mentorship.

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ISC Group is a business association for women in the insurance industry.

Vicky Carter, Chairman of Global Capital Solutions International at Guy Carpenter and Company and Deputy Chairman of Lloyd's, speaks with Kelly Outram, Head of Global Contractor Development at Marsh JLT Specialty. The pair discuss Vicky's career journey which was originally meant to be in medicine. She shares insights into how much the market has changed along with details on how brokers can set themselves apart .

Lisa Bartlett, President of Crawford & Company, discusses the importance of empowerment and the value it holds when getting the best out of your team members.

Lisa has been at Crawford for just over two years and she explores how she has worked towards the priorities she set herself at the beginning of her journey there. We also touch on the importance of flexible working for women and how COVID-19 will impact the position of women in the workforce.

Grace Vandecruze, Managing Director and Founder of Grace Global Capital, talks to ISC US Chair Margaret Resce Milkint about her path into the insurance industry, her recent best selling book which focuses on financial wellbeing as well as the impact of mountain climbing on her life.

Olivia Cooper, Managing Director/Head of FINEX GB at Willis Towers Watson, speaks with Kate Fairhead about her unusual entry to insurance, after 10 years in HR and a stint at John Lewis, and the different placements she has had with Willis, including in Mumbai and Singapore. Olivia also stresses the importance of networking when it came to taking these opportunities.

Regarding leadership, Olivia talks about the importance of open communication when managing virtually and the role reverse mentoring is playing to help with managerial blind spots.

Tina Luciani, Senior Vice President of Claims/Head of Claims at Swiss Re, speaks with Alexandra Spence, ISC Canada Aspire Committee Chair about the reinsurance market, in particular, re-evaluating client interactions and increasing levels of fraud. Tina also discusses her career journey and key learnings, specifically the value of pushing yourself out of your comfort zone.

Karla Maloof, who leads the Financial Institutions Group (FIG) for International Corporate Banking coverage in the Americas at Barclays, talks about her leadership style and why it is driven by integrity, the different ways to motivate teams members and the importance of recognising that it is not a one-size fits all process.

Megan McConnell, Chief Underwriting Officer at Hiscox US, discusses her move back to the US from the UK and how she got to know her new team whilst remote working. Megan also speaks about the path she took to define her leadership style.

In April 2020, Barbara Schonhofer, ISC Founder and Global Chair, spoke with Margaret Resce Milkint, ISC US Chair and Global Insurance Practice Leader at Diversified Search Group, and Matthew McCreight, Senior Partner at Schaffer Consulting about agile working and how the pandemic has resulted in a new dynamic in the insurance world that they have never seen before.

Jill Frances, Active Underwriter, Victor Syndicate 2288 and Chief Underwriting and Operating Officer, Victor International, speaks with Genevieve Stow, Head of Sponsorship, Global at ISC Group about her career journey and how she has landed her dream job.