Feel stuck on the help desk? Not sure how to level up into roles like networking, cybersecurity, or cloud?

In this episode, I continue the conversation with Araf Khan—a seasoned IT leader with over two decades of experience. We dive into what it really takes to move beyond the entry-level grind and start shaping your future in tech. You’ll learn the soft skills, mindset shifts, and real-world strategies that helped us break through, and how you can do it too.

We discuss:

• How to stand out in your current role (and why that matters)

• Ways to get noticed for promotions or internal moves

• How to build a personal brand at work

• The 3 non-technical skills that will make you a star

• Why work-life balance is essential for long-term success

👉 Full show notes & resources: thebeardeditdad.com/advancing-your-i-t-career-beyond-the-help-desk

🚀 Want help launching or growing your career in tech?
Join the I.T. Career Accelerator: thebeardeditdad.com/community

#TechCareers #HelpDesk #CareerGrowth #ITJobs #ITSupport

Want to land more interviews and stand out in a competitive tech job market? In this episode, I’m joined by Araf Khan—an IT leader with over 20 years of experience from helpdesk to director—to talk about how to craft a powerful resume, impress in interviews, and take action in your career.

You'll learn:

• How to format your resume to pass the “first 5 lines” test

• What to do if you don’t have any experience yet

• How to show off your home lab the right way

• Interview strategies that help you stand out (even if you're nervous)

• Why soft skills matter more than you think

👉 Full show notes & resources: thebeardeditdad.com/i-t-resume-interview-tips-for-success
🚀 Want help launching your career in tech? Join the I.T. Career Accelerator: thebeardeditdad.com/community

#TechCareers #ITJobs #ResumeTips #InterviewAdvice

Ever wonder what an Identity and Access Management (IAM) Administrator actually does? In this episode, we sit down with Patrice, an experienced IAM admin, to explore what his day-to-day looks like, the skills that matter most, and how he got started in tech.

You’ll learn:

• What IAM really means (and how you might already be doing it)

• The critical role of Active Directory and cloud security

• Career advice for landing an IAM role

• Why soft skills matter just as much as technical ones

Whether you're brand new to IT or looking to pivot into cybersecurity or cloud, this conversation is packed with insights that could shape your career path.

👉 Full show notes & resources: https://thebeardeditdad.com/day-as-an-iam-administrator/💬 Want personal help growing your tech career? Join the IT Career Accelerator: https://thebeardeditdad.com/community#Cybersecurity #IAM #TechCareers