Joshua Hecht is originally from New Jersey and moved to Fort Lauderdale 10 years ago. He has been involved in recruitment, human resources, and business development since 2006, and in a leadership role for the past 10 years.
He has led global teams in very matrixed and KPI driven environments. Some success stories of Joshua’s achievements include winning a global CEO prize for the highest number of sales/deals within recruitment two years in a row, and was rewarded with trips to Dubai for both wins. Another major milestone Joshua has met was implementing a global recruitment function/team with opening offices in the UK, Barcelona, and Singapore, along with managing offices in Florida and Houston, TX.
Joshua has been with Royal Caribbean Cruise Lines for about two years now as a Lead Recruiter for the New-build and Fleet Modernization departments. He is married and has a baby girl on the way. His passions include fitness, football, and mentoring and leading a successful team.
Episode transription:
P: Welcome to Ivy podcast. I am your host Priscilla Torres, and I am being joined with Joshua Hecht who currently serves as a talent acquisition leader for Royal Caribbean group. Joshua is not only a subject matter expert in recruitment, human resources and business development since 2006. But he has served in a variety of leadership capacities for the last 10 years, has led global teams in matrix and KPI driven environments, and is incredibly passionate about some of the topics that we're going to talk about today. So Josh, welcome to the podcast. Thank you for joining us.
J: Thank you for having me. I appreciate this and I love joining anything related to at Ivy Podcast.
P: Nice. Thank you. I very much appreciate that. So if you don't mind getting us started and kind of just sharing a little bit more about what your day-to-day or what your career is.
J: So the day-to-day is obviously changed a little bit due to COVID. Pre COVID I'm obviously here at Royal Caribbean. I was responsible for our new build and fleet modernization departments, recruiting all different types of talent, hiring for a number of departments within those two post COVID roles have definitely changed. We've seen our departments transform into something that we've never seen before, due to these unprecedented times. So my role now on top of recruitment or new build and fleet modernization, I'm responsible for logistics, procurement, supply chain, global Marine operations, and then on top of that, we've undergone a number of projects where we were tightening up and buttoning up the process for Royal. Once we get the green light to return to service, we will be completely ready, safe, and sound for our crew, our passengers, and our communities. And we've just been working on these projects very diligently on hopefully coming to a fruition very soon.
P: I completely agree. I know that it's been tough specifically with the hospitality industry and the impacts. I mean, COVID-19 for the most part has impacted all businesses, but more so for hospitality and I've love to see these cruise industries or different hospitality organizations who have really been. Incorporating crisis leadership as one of their fundamentals in the way that they're leading their organizations forward, just to provide hope, to continue that momentum and that excitement within their staff to keep going. And I know that's one of my favorite topics on crisis leadership and an area that I've been studying. So, can you tell me a little bit more about how the COVID-19 obviously impacted your industry? What type of strategies or practices did you put in place to practice that crisis leadership within your organization?
J: Great question. And of course, why not start off with that? Because I think that's the most relevant, most important to us, to you, to everybody. I think globally, I worked very closely with our global security team. Our global security te