Restaurants, Hotels, and Event Venues pride themselves on their ability to interact with new faces every day, and Dusty's been behind a microphone for too long, so this week's guests from those industries are happy to give him some pointers about leaving a lasting impression. Listen to Jonathon Holth of The Toasted Frog and Urban Stamped Coffee Shop, Anna Rosburg of the Alerus Center under Spectra Venue Management and Clare Albrecht of National Hospitality Services discuss COVID's effect on their businesses, the unpredictability of customer service, and the key to successful work in their field. Spoiler: It's willingness to learn!