In this episode of the podcast, we are talking to the new CII President about his presidential theme for 2023 and looking forward to the year ahead.

We are joined by Russell Higginbotham, President of the Chartered Insurance Institute and CEO of Swiss Re Solutions.

To find out more about this podcast and for useful links go to: thejournal.cii.co.uk/podcasts

In this episode of the podcast, we are talking about the Product Simplification courses, developed by the CII, Lloyds, and the Lloyds Market Association.

We are joined by Andrew Oakley, Head of LMA Academy at Lloyd’s Market Association, and Ian Simons, Customer Director at the CII.

In this episode of the podcast, we are talking about the importance of professional standards in insurance and financial services, treating customers fairly, and addressing misconduct.

We are joined by James Daley, Managing Director at Fairer Finance, and Melissa Collett, Executive Director of Professional Standards at the CII

In this episode of the podcast, we are talking about how mortgage brokers can support borrowers.

We are joined by Carlos Thibaut, Chair of the Society of Mortgage Professionals, and Liz Syms, Owner of Connect Mortgages, and Board member for the Society of Mortgage Professionals.

In this episode of the podcast, we are talking about the professional map and ways the CII and PFS are supporting members with their career progression.

We are joined by Alasdair Walker, Managing Director at Handford, Aitkenhead and Walker Ltd and chair of the PFS Power Panel, and Ian Simons, Customer Director of the CII.

In this episode of the podcast, we are talking about diversity, inclusion, and equality in the profession and ways allyship, a key theme of this year’s Dive In festival, can help improve it.

We are joined by Orla Foley-Wright, HR & Communications Director at QIC Global Services Limited, and Alan Vallance, Chief Executive of the CII.

In this episode of the podcast, we are talking about the importance of cyber security and digital ethics.

We are joined by Ian McKenna, Founder & Director of the Financial Technology Research Centre, and Melissa Collett, Professional Standards Director of the CII.

In this episode of the podcast, we are talking about the key takeaways from the Chartered Insurance Institute’s Shaping the Future of Insurance conference.

We are joined by Liz Foster, Chairperson, Solihull Insurance Brokers and Non-Executive director of the Society of Insurance Broking, and Peter Blanc, CII President.

In this episode of the podcast, we are talking about what the FCA’s Consumer Duty means for Insurers and Financial Planning professionals.

We are joined by Jill Hambley, Managing Director of Insurance Compliance Services, and Matt Connell, Director of Policy and Public Affairs for the CII and PFS.

This week on the podcast we are discussing equality, diversity and inclusion within the insurance and financial planning professions.

We are joined by Emily Kenna, Director at Sense Risk Solutions and Diversity and Inclusion Representative for Bristol CII, and Vivine Cameron, EDI Manager at the CII.