The word transaction is used in the field of relationships to describe the action of conducting business, as defined by the Oxford dictionary. When a business transaction occurs, there are pre-determined terms for buying and selling, profit and loss, and a variety of other considerations.

Relationships that are transactional are similar. Marriages may have been eulogized by Romantics as a bond based on love, chemistry, compatibility, and other factors. While transactional relationships may or may not contain these aspects, they all have a business component to them. As in a business transaction, there are expectations, reciprocation, and some handy arrangements.

The problem with many organizations is that they see training as an expense and not as an investment, but studies show that untrained employees will, inevitably, lack the motivation and knowledge to use company resources properly, which will lead to waste, in a service industry; lack of knowledge about procedures will affect customer interaction and retention. Because of this, your employees, your company, and your clients will all suffer. So what's the real cost of training in your business? In this episode, Rhoda Kingori, co-founder of Zydii, shares what the numbers say. 

Check out our Christmas offer to train your business.

You can learn more about Zydii at

https://zydii.com/courses/course_detail/543/adopting-a-new-sales-mindset

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This weeks episode is an excerpt from a talk give by the founder of Zydii, Joyce Mbaya, on 3 Key lessons she's learnt in her entrepreneurial journey, especially during this covid period, and how she's adapted. 

 You can learn more about Zydii at

https://zydii.com/courses/course_detail/543/adopting-a-new-sales-mindset

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An effective leader will need to lead their team through any change that should occur, and do so with confidence to inspire others to be confident as well. The transition should be as smooth as possible, and be done so in a way that looks as if the change were already expected.

Employees and contractors may feel unsure and fearful about any new direction a business may be taking or change they are forced to deal with; so as their leader, their cues as to how to act and how to feel will come directly from you. As such, it is important that you have a solid action plan in place to deal with just such a scenario.

You can learn more about Zydii at

https://zydii.com/courses/course_detail/543/adopting-a-new-sales-mindset

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As a business owner, you're in sales whether you think so or not. Every day you have to sell yourself and your product or service, to grow your business. If you're not sure you have the personality to succeed in selling, there are different schools of thought on what makes a good sales mindset. However, our experience has taught us that a genuine interest in your prospects and customers will usually get you far.

You can learn more about Zydii at

https://zydii.com/courses/course_detail/543/adopting-a-new-sales-mindset

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Teamwork is more than just going for team building sessions and bonding with your teammates. It is about first of all understanding your personality, then that of others, and then learning how to interact with each other and work more effectively creating an environment filled with positive energy and culture.

In this episode learn more about yourself, others and how to work effectively in a team.

You can learn more about Zydii at

https://zydii.com

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Customer service is so much more than just providing support to your Customers. Today’s businesses must look at all the interactions that a customer has with them—both online and in person. We must never forget that Customers genuinely value meaningful interactions.

This episode will empower the participants to create memorable moments whenever they interact with customers. The episode will equip teams with a customer-centric mindset that addresses customer needs effectively. For companies, this program will cause a paradigm shift within the individuals through the power of EQ and personal empowerment and will ultimately have a significant impact on both internal and external company service culture.

Zydii is empowering Africans with affordable, accessible and relatable digital training and learning. It has over 100 local, relatable, ready-made digital courses that can be accessed anywhere on any device, they help organizations convert their in-person training programs to digital courses and virtual programs.

They also provide businesses with a hosted, white-label, custom branded portal to train their teams privately and also text-based offline training for businesses and teams with limited or no internet access.

In this weeks episode listen in as they go in on how you can use Zydii to Join thousands of individuals and businesses who are developing skills and unlocking their potential to

You can learn more about Zydii at

https://zydii.com

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Motivation is a goal-oriented characteristic that helps a person achieve his or her objectives.

It encourages an individual to work hard at achieving his or her goals. The desired leadership traits will assist management to influence the motivation of employees. One should keep an open perspective on human nature.

Knowing the different needs of employees/team members will make the decision-making process and daily operations easier.

Both employees and management must possess leadership and motivational traits.

An effective leader must have a thorough knowledge of motivational factors for others. Leadership is used as a means of motivating others

You can learn more about Zydii at

https://zydii.com

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Twitter: https://twitter.com/ZydiiAfrica

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Are you an entrepreneur or someone trying to get a business started? We are losing a lot of money today due to unexploited business opportunities.

In this week's episode, we explore the topic of intellectual property and how it can help you identify those dormant aspects of business and generate value out of them. Intellectual property in our time is an enabler. It is one of those things that if you are serious about, can help you unlock the potential of your business service or product.

You can learn more about Zydii at

https://zydii.com

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Twitter: https://twitter.com/ZydiiAfrica

Facebook: https://www.facebook.com/ZydiiAfrica/

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