In this episode, we dive into the journey of Rachel Desoto-Jackson, the founder of RDJ Creative Consulting. Rachel shares her background and what led her to the world of instructional design and Universal Design for Learning (UDL). She opens up about her passion for helping trainers and learners communicate more effectively, how her career path evolved, and the key moments that shaped her approach to empathetic communication and training design. Tune in to hear her story, the challenges she overcame, and the vision behind RDJ Creative Consulting. Whether you're new to instructional design or looking for fresh insights, this episode is packed with inspiration and practical tips for improving communication in any learning environment.