In this episode of The Leader Show, the CEO of LivePerson, Robert LoCascio, shares strategies for fostering a positive company culture and aligning customer experience with the internal culture. Rob addresses challenges in maintaining a positive culture during growth and the shift to remote work, exploring potential solutions like a cultural competency grid. 

Today, we are joined by David Price, an Executive Vice President at PriceSmart, a public company that operates membership warehouse clubs in the Caribbean, Central America, and South America. David explains how PriceSmart prioritizes employee-centric culture, offering competitive salaries, benefits, and growth opportunities. As David believes there is a correlation between an enjoyable work environment and positive customer experiences, thus the operations team plays a crucial role in providing exceptional customer service.

We're back with another episode of The Leader Show with Lou Carter, featuring Jim Scapa, the CEO, and founder of Altair. This American multinational technology company offers software and cloud-based solutions catering to simulation, IoT, data analytics, and artificial intelligence. In this episode, Jim emphasizes the importance of bringing great people on board, nurturing a positive company culture, and focusing on his company’s key values. 

Jim moves on to highlight the significance of diversity, including Altair’s aspiration to have a workforce that is 50% female. He emphasizes the need for active listening, learning from mistakes, and taking responsibility for one’s mistakes.

This time on The Leader Show with Lou Carter, we have Alexander Nazem, CEO and co-founder of Nomad Health, a digital marketplace that revolutionizes healthcare staffing. Nomad's mission is to link clinicians with fulfilling opportunities and tackle the shortage in healthcare staffing with an effortless and contemporary platform. Alexi shares his vision for creating efficient and scalable systems through Nomad Health that address major challenges in healthcare, reduce burnout, lower costs, and improve hospital culture and outcomes.

Joining us on The Leader Show with Lou Carter is David Abeles, CEO of TaylorMade Golf. Headquartered in Carlsbad, California,  TaylorMade Golf is a leading American sports equipment manufacturer, specializing in the production of golf clubs, balls, and apparel. In this episode, David and Lou discuss the key role innovation plays to drive success in every department of the organization.

David Kessler, CEO of CohnReznick, joins us on The Leader Show with Lou Carter. CohnReznik is an advisory, assurance, and tax firm that aids in reducing tax obligations for private businesses and individuals. Davis shares how CohnReznick develops young professionals through diverse experiences and client engagements. One example is "Focus Fridays", a company initiative created to give employees time for reflection and uninterrupted work.

We are delighted to be joined by Jonathan Neman, CEO and founder of Sweetgreen. Sweetgreen is a fast-casual restaurant chain that aims to provide healthy and sustainable food options. Lou and Jonathan discuss Sweetgreen’s mission to build healthier communities by connecting people to real food and how this mission has contributed to the company’s success as a Most Loved Workplace®. Neman shares insights into Sweetgreen’s culture, people-first approach, and commitment to providing competitive wages and benefits, as well as equity to all employees. 

Our guest today is Andrew Kato, the producing artistic director of the Maltz Jupiter Theatre, Florida. Kato has an impressive background in the arts, having produced the Tony Awards and worked with famous actors at the Burt Reynolds Museum. Andrew’s love for the arts drives his work as a leader, and he emphasizes the importance of gratitude in running a community-centered organization that focuses on the arts, and serves as a nexus for entertainment and stimulating conversations

Joining us today is Gregory Marino, CEO of Kaplan North America, a premier international educational services company that delivers high-quality educational and training programs to a diverse range of clients across the globe. Kaplan is known for its preparation for standardized tests and serves professionals in various fields such as medicine, law, and finance. The company’s success is attributed to its core values of expanding educational access and leading academic innovation.

We are excited to be joined by Mihir Shukla, the CEO of Automation Anywhere, a highly sought-after company that provides barrier-free automation technology to empower individuals to reach their full potential. The company’s focus on automation and cutting-edge technology attracts individuals who enjoy creative processes and imagining things that were never possible before. Their mission is to unleash human potential and transform the definition of work itself.