What does it really take to build culture that lasts in a 24/7 industry?

In this episode of Event Planner Confessions, we sit down with Carrie Campbell, longtime hospitality leader and the force behind Evergreen, formerly Fenway Park Events. With 16 years of experience building teams, experiences, and trust inside one of the most iconic venues in the country, Carrie shares the lessons that shaped her leadership philosophy.

From the intentional rebrand of Evergreen to the often-overlooked power of recognition, Carrie unpacks why caring for your people isn’t a “nice to have,” it’s a strategy. She gets candid about burnout, quiet quitting, and the small, human moments that actually move culture forward, especially in an industry that never truly turns off.

Whether you’re leading a team, navigating growth, or trying to build a culture people want to stay in, this conversation is a reminder that what you do, and how you do it, matters more than you think.

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