The Leap Forward Show

The Leap Forward Show

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The Leap Forward Show episodes

  • Lyn Howdon - Stop Selling Cars, Start Selling Forever: The Retention Rx for Automotive
    Join us on Leap Forward as we speak with Lyn Howdon, founder of Th!nk Academy Services and a leading expert in automotive retention strategies. Lyn shares her extensive experience, from her early passion ignited at a Ford dealership, to introducing early renewal programs and developing cutting-edge omnichannel platforms. She discusses the critical importance of customer experience in today's market, emphasizing how technology and personalized service drive loyalty.

    Hosted on Acast. See acast.com/privacy for more information.

    38 min
  • Elliott Perks - The Movement Revolution: How Jigcar is Reshaping Automotive Transport
    On this episode of Leap Forward, we speak with Elliott Perks, Co-Founder and CEO of Jigcar and an expert in automotive logistics, as we explore tech solutions for automotive transport. Elliott discusses the problems car dealer groups encounter with managing car movement, specifically the lack of visibility, delays, and pricing issues they often face.

    Hosted on Acast. See acast.com/privacy for more information.

    38 min
  • Michelle Wells - Digital Roots, Global Routes: Marketing the Automotive Shift
    In this episode of Leap Forward, we sit down with Michelle Wells, VP of Global Marketing at Infomedia—a trailblazer in automotive tech. Michelle takes us through her journey from the digital marketing trenches to spearheading global strategies in a rapidly evolving industry. Her story offers a front-row seat to how leadership, adaptability, and innovation intersect in high-stakes markets.

    Hosted on Acast. See acast.com/privacy for more information.

    38 min
  • Robert Hazelwood - Turntables and Handshakes: The Timeless Truths of Selling Cars
    Digital or in-person? The future of car sales is both. In this episode of Leap Forward, we sit down with Robert Hazelwood, Non-Executive Director at Citygate Automotive and a 40-year veteran of the automotive industry. From leading major brands to advising today’s start-ups, Robert shares how dealerships are blending cutting-edge digital tools with personalized service—and why human connections still drive sales in an era of online retail.

    Hosted on Acast. See acast.com/privacy for more information.

    50 min
  • Danny Bluestone - From Flash to ChatGPT: A Punk Rock Guide to Learning, AI, and Not Burning Out
    Danny Bluestone, Director Digital Transformation and Innovation at CACI Limited, takes us deep into his pioneering journey through the evolution of digital innovation. With decades of hands-on experience, he reveals how he masterfully merges cutting-edge design principles, intuitive usability, and open-source technology to build seamless, user-centric digital experiences that drive real impact.

    Hosted on Acast. See acast.com/privacy for more information.

    34 min
  • Chris Roberts - The Road Ahead: Chris Roberts on AI, Innovation, and the Future of Cars

    On this episode of Leap Forward, Chris Roberts, Group MD of JC Automotive, takes us behind the scenes of his career, from starting in the industry to leading a major automotive group. He dives into electrification, streamlining operations, and how AI is reshaping the industry.

     

    Chris highlights the value of training, customer-focused strategies, and staying ahead of industry changes. For anyone in the field, his insights are a roadmap to thriving in a fast-evolving industry. A must-listen for automotive professionals!


    Hosted on Acast. See acast.com/privacy for more information.

    36 min
  • Allan Cook’s Story - The Empathy & Experience in Engineering

    We sit down with Allan Cook CBE, Chairman of the Henry Royce Institute and a veteran engineer with decades of experience in aerospace, defence, and infrastructure.

    ​Allan reflects on his journey from electrician to leading major projects like HS2, emphasizing the importance of talent, technology, and leadership. He shares insights on global collaboration, the rise of AI, and the need for long-term vision in engineering.


    Throughout the conversation, Allan highlights the critical role of empathy and interpersonal skills in leadership, drawing from his early days working on the tools to his current role shaping the future of engineering innovation. His key takeaway? Surround yourself with the best, embrace continuous learning, and lead with confidence.

    Hosted on Acast. See acast.com/privacy for more information.

    40 min
  • Graeme Potts - The Art of Leading People: A Conversation with Graeme Potts
    On today’s episode of Leap Forward, we’re joined by Graeme Potts, a highly experienced leader in automotive retail and the CEO of Eden Motor Group. Graeme’s career began in dealership operations, and over the years, he climbed the ranks, ultimately founding Eden Motor Group. Under his leadership, the company has grown into a prominent player in the UK automotive sector, with over 20 dealerships and a diverse portfolio representing brands like Vauxhall, Mazda, Hyundai, and more. In this conversation, Graeme opens up about his journey, the evolution of the automotive industry, and how he’s successfully steered Eden Motor Group through significant shifts, including the rise of electric vehicles and changes in customer expectations.

    Hosted on Acast. See acast.com/privacy for more information.

    42 min
  • Victor Valentin - Sales, Strategy, and Innovation in a Changing Market
    In this episode, Victor Valentin, VP of Sales and Customer Experience, reflects on his shift from engineering to leading sales across 43 markets. He explores customer focus, data-driven strategies, and modern training methods like AI and microlearning. Victor also breaks down market challenges like EV adoption and shifting consumer demands, sharing practical lessons on leadership and growth in a changing industry.

    Hosted on Acast. See acast.com/privacy for more information.

    40 min
  • Matt Galvin - Building Tomorrow's Brand: Polestar’s Playbook for Talent & Culture

    In this episode of Leap Forward, we’re joined by Matt Galvin, Managing Director of Polestar UK, who shares his journey from car sales to leading a disruptive electric vehicle brand. Matt discusses Polestar’s commitment to design and sustainability, the challenges of EV adoption, and the role of innovation in shaping the future of mobility.

    He also emphasizes the importance of customer experience, agile leadership, and building a strong team culture. Listen in, this one’s electric.

    Hosted on Acast. See acast.com/privacy for more information.

    37 min

About The Leap Forward Show

From the publisher's feed

In each episode, we interview industry leaders to uncover the innovations and ideas shaping the future—from AI breakthroughs to cutting-edge trends in learning and development.


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