The Leap Forward Show

The Leap Forward Show

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The Leap Forward Show episodes

  • Nancy Rignall - Customer Retention and the EV Shift in Automotive with Nancy Rignall
    On this episode of Leap Forward, we sit down with Nancy Rignall, founder and managing director of Prospecting Dynamics, to discuss her journey in the automotive industry. From her early days at Ford to leading a business focused on customer retention, Nancy shares insights on EV adoption, shifting consumer behaviour, and the role of human connection in a tech-driven world. She also offers advice on navigating industry challenges and championing diversity.

    Hosted on Acast. See acast.com/privacy for more information.

    43 min
  • Developing People, Building Leaders: Insights from Sarah Dawson
    In this Leap Forward podcast episode, Sarah Dawson shares her journey from retail to leadership roles in the automotive industry. She highlights the importance of transferable skills like communication and coaching in helping managers shift from autocratic to consultative leadership. Sarah discusses how technology, like Zoom and Teams, enhances training, advocating for flexible, modular learning tailored to roles. Tune in for a dose of inspiration!

    Hosted on Acast. See acast.com/privacy for more information.

    42 min
  • Sir Conor Burns - From Thatcher to Truss: A Look Inside Westminster’s Power Games
    Imagine being falsely accused and losing it all - in full public view. In today's Leap Forward, we reveal how Sir Conor Burns turned personal and political setbacks into powerful comebacks. Former trade minister, political strategist, and now a driving force in UK-US commerce. Sir Conor reflects on resilience in public life, the evolution of global trade, and his current mission to bridge business opportunities across the Atlantic. From navigating post-Brexit challenges to his exoneration after false accusations, Sir Conor shares invaluable insights about perseverance in leadership - proving that integrity and determination ultimately prevail in both politics and business. 

    Hosted on Acast. See acast.com/privacy for more information.

    1 hr 6 min
  • Driving Leadership: Rebecca Martin’s Journey from Ford to the Future
    Rebecca Martin shares her incredible journey from graduate trainee in Australia, through seven years in the upper echelons of Ford Motor Company, to the present as Director of a leading consultancy delivering leadership training. Rebecca brings insight from her broad and deep experience in her various roles as General Manager, Chairman, Mentor, Founder, and Director. She offers her thoughts on leadership, career development, and navigating global markets, making this episode of Leap Forward essential listening for aspiring leaders and automotive professionals alike. She also touches on the future of hybrid and electric vehicles. You won’t want to miss Rebecca’s inspiring story and insights.

    Hosted on Acast. See acast.com/privacy for more information.

    44 min
  • Paul Jordan - How AI and Video Are Transforming Automotive Retail
    Paul Jordan, the head of Secret Service and an industry veteran speaks with us today to unpack the transformations happening in automotive retail. He shares his views on how dealerships are becoming more customer-focused, driven by AI and video technology, and discusses the evolving dynamics between manufacturers, dealers, and consumers. If you're keen on the future of car buying and servicing, this episode offers plenty of insights to stay ahead of the curve.

    Hosted on Acast. See acast.com/privacy for more information.

    41 min
  • Simon Poole - Leadership & Change in the Automotive Industry with Simon Poole
    On this episode of Leap Forward, Simon Poole, Commercial Director at Citygate Automotive, discusses the importance of adaptability in a rapidly evolving industry, sharing insights into digital transformation, talent management, and the vital role of diversity in shaping the future of the automotive world. Packed with actionable advice and forward-thinking strategies for professionals at every level, this episode is a must-watch.

    Hosted on Acast. See acast.com/privacy for more information.

    41 min
  • Driving Change in Auto Finance with Jack Allman

    Jack Allman, co-founder and Chief Commercial Officer of Bumper, joins this episode of Leap Forward. In this conversation, Jack discusses Bumper's innovative 'buy now, pay later' solutions designed to ease the unexpected financial burdens of car repairs.

     

    With over a decade of experience scaling the business across the UK and Europe, he shares insights on tackling industry challenges, driving digital transformation, and the human element behind their technology. Let's get into this discussion about innovation, and the future of automotive payments.

    Hosted on Acast. See acast.com/privacy for more information.

    49 min
  • Empowering Teams & Customer Experience with Kerry Thompson
    In this episode of Leap Forward, we are joined by Kerry, founder of Akeno LTD and a seasoned expert in business transformation with over two decades of experience. Kerry shares her insights on leveraging systems to enhance customer experience, the critical role of empowered and knowledgeable teams, and the importance of seamless omnichannel strategies. With a track record of driving organisational change and innovation, Kerry offers valuable perspectives on empowering people for long-term success. Don't miss this engaging conversation with a true pioneer of change and innovation!

    Hosted on Acast. See acast.com/privacy for more information.

    39 min
  • Tim Tozer - Leadership, Mentorship, and the Future of Automotive and Finance

    Have you ever wondered what it takes to lead and transform industries as diverse as automotive and finance? In this episode of the Leap Forward Podcast, we’re joined by Tim Tozer, Chairman of the Board at Allianz UK and a seasoned expert with decades of experience at the helm of some of the world’s most recognised companies.

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    From his early career at Leyland Cars to leading GM Vauxhall as Managing Director, Tim takes us on a journey through the highs and challenges of turning businesses around, navigating global markets, and building resilient teams. With his vast knowledge, Tim explores the evolution of the automotive sector, touching on everything from the rise of Chinese manufacturers to the hybrid versus electric vehicle debate.

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    Tim also delves into the cultural and strategic nuances of doing business in regions like Japan and China, sharing insights into the transformative power of mentorship and how transferable skills bridge industries. He reflects on leadership lessons, including how adaptability and a clear vision can shape a career—and an industry.


    Hosted on Acast. See acast.com/privacy for more information.

    52 min
  • Peter Cottle - Decoding the Future of Automotive Finance and Retail

    Have you ever wondered what it takes to navigate automotive finance? In this episode of the Leap Forward Podcast, industry veteran Peter Cottle shares his remarkable journey and insights. From starting his career at Lloyds Bank to taking on leading roles in prominent motor finance companies like Lombard, Jaguar Cars Finance, and PSA Finance, Peter brings unparalleled experience to the table.

     

    We explore the evolution of car finance products, from the early days of hire purchase to the rise of PCP (Personal Contract Purchase), leasing, and subscription services. Peter also delves into the challenges and opportunities facing the industry today, including the impact of technology, regulatory pressures such as consumer duty and discretionary commission, and changing customer behaviours.

     

    Peter discusses key trends such as the growing importance of customer retention, and the balancing act between dealers, manufacturers, and finance providers. He offers advice for those entering the industry, emphasising the exciting opportunities, career progression, and resilience of the automotive sector.

     

    With decades of experience, Peter's insights provide a look at the past, present, and future of automotive retail finance. So, don’t miss this episode as we uncover lessons in leadership, adaptability, and building trust in a changing market.

    Hosted on Acast. See acast.com/privacy for more information.

    49 min

About The Leap Forward Show

From the publisher's feed

In each episode, we interview industry leaders to uncover the innovations and ideas shaping the future—from AI breakthroughs to cutting-edge trends in learning and development.


We're all…