The Lease-Up

The Lease-Up

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The Lease-Up episodes

  • Top Marketers: Designing and Promoting Impactful Outdoor Spaces

    When it comes to firms that design for multifamily, there are two sides to marketing. First, the company must create its own brand and promotional material. Then it assists in marketing for the client that it serves.


    In this month’s episode of Multi-Housing News’s Top

    Marketers podcast, Chief Visionary Officer & Founder of Loft Six Four, Brandon Reed, joins MHN Senior Associate Editor Jordana Rothberg to talk about just that.


    Loft Six Four assists architects and developers in creating

    rooftop and outdoor living experiences and amenity spaces. Started in 2013, the company uses landscape, urban and rooftop design to customize multifamily, hotel and resort projects.


    Reed has been in the project management and design space for real estate for more than 20 years. Tune in to hear his insights on:


    ·      How he got into design and founded Loft Six Four

    (1:00)

    ·      Finding passion and value in landscape design (3:45)

    ·      The Loft Six Four marketing approach (5:00)

    ·      The “immersive experience method” and how it

    drives business (9:55)

    ·      Collaborating with multifamily companies’ internal

    marketing teams (15:10)

    ·      Hurdles in communicating value to multifamily

    owners and developers (16:30)

    ·      The evolving space of outdoor living and

    adapting marketing to keep up (20:35)

    ·      How Loft Six Four is leveraging the importance

    of amenities in its branding (24:00)

    27 min
  • Management Diaries: What Today's Renters Want

    For property managers, understanding what today’s renters really value is essential to staying competitive.


    In this episode, Denile Doyle speaks with Jeff Bush, president of Heritage Properties, about the shifting priorities of renters and why understanding resident perception is key to retaining current renters and attracting prospects.


    Bush shares how remote work, rising costs and evolving generational preferences are reshaping housing decisions. He emphasizes that in a market full of options, it’s important to create an experience that residents don’t want to leave—one that goes beyond the basics and delivers real value.


    Here are a few highlights from this episode:

    -Understanding renter perceptions of luxury and value (4:45)

    -His approach to finding the sweet spot between technology and operational efficiency (8:49)

    -Why he thinks cost will always be a factor for many renters (17:24)

    -What multifamily operators can learn from the hospitality industry (22:05)

    -How picking up a piece of trash taught him an important lesson (28:04)

    31 min
  • Mission Success: Green Building in Focus

    Launched in 1990, BREEAM is the world’s first green building rating system. The science-driven methodology made it onto U.S. territory in 2016 and four years later, the residential standard was launched. Nearly 100 multifamily assets were certified over the past two years alone, and the person who has been instrumental in propelling sustainable advancements and promoting BREEAM standards across the country is Breana Wheeler.

    As the U.S. operations director of Building Research Establishment U.S., Wheeler organizes and oversees the strategic direction of the business, including the development and maintenance of the BREEAM USA technical standards.
    This month, the Mission Success: Women in Multifamily podcast series turns four years old. Since 2021, you’ve been hearing amazing success stories each month, with tens of female leaders sharing details about how they left their mark in the multifamily industry. Tune in again for yet another vivid discussion!

    20 min
  • Top Marketers: Catering to Different Industry Niches

    Multifamily marketing is a niche of its own. But when you

    break it down, the processes between unique property types within multifamily can also look vastly different. Mary Herrold, vice president of marketing with the Evergreen Real Estate Group, knows exactly how to keep her marketing strategies tailored and specific.

    In this month’s episode of Multi-Housing News’s Top

    Marketers podcast, Herrold joins MHN Senior Associate Editor Jordana Rothberg to talk about the different resources, audiences and modes of communication she deploys when marketing for affordable versus market rate communities.

    In her role, Herrold leads Evergreen's marketing efforts

    including property management, acquisitions, construction and development. Her key responsibilities include brand development and promotion, culture and organizational success and Evergreen’s portfolio of more than 13,500 units.

    In her career, Herrold has gained more than 20 years of

    experience working across various property and marketing technologies as well as asset classes and national markets. Listen in as the conversation covers:

    ·        Herrold’s path to Evergreen and the people that

    led her there (1:30)

    ·        How marketing for affordable versus market rate

    multifamily developments looks different (4:00)

    ·        Managing specific budgets between different

    multifamily property types (5:50)

    ·        Market rate and affordable audiences, how to cater to each and a meaningful example of something that worked (7:00)

    ·        Differing modes of communication (10:15)

    ·        Herrold’s top marketing resources (13:00)

    ·        The importance of referrals and tracking the data behind them (13:50)

    ·        Reputation’s role in marketing (15:30)

    ·        A serious challenge Herrold has set out to solve to make affordable leasing easier (18:35)

    ·        The upcoming projects that Herrold is looking forward to (21:10)

    25 min
  • Mission Success: Serving Neighborhoods Through Workforce Housing

    Katy Slade’s first job was in Washington, D.C., for a company that did a lot of retail and mixed-use development, which fit perfectly into her passion for community building and figuring out what makes people come together in cities.

    Later, after going back to her hometown Dallas and working for a few years at Gables Residential, she decided to start her own company together with a business partner. Mintwood Real Estate came to life in 2018 and, since then, has been focusing on mixed-use and mixed-income developments.

    Tune in to hear all about her work philosphy!

    16 min
  • Management Diaries: Branding as a Cornerstone of Operations

    As branding becomes a defining factor for resident satisfaction and retention, property managers must align their operations to deliver on brand promises consistently.

    In this episode, Denile Doyle speaks with RKW Residential’s Joya Pavesi, president of brand & strategic services, and Kevin Owens, president of property management, about how branding and operations intersect to shape resident experiences and build long-term value.

    “Operations are where the brand truly comes to life,” says Owens.

    The executives share strategies for creating consistent, cohesive branding from development through move-out.

    Here are a few highlights from this episode:

    – How branding is about creating a feeling, not just a look (6:12)

    – Why operational consistency is key to delivering on branding promises (10:45)

    – The importance of early collaboration in branding new developments (15:08)

    – How operations teams can ensure every resident touch point reflects the brand (19:33)

    – Best practices for maintaining authenticity and alignment across communities (25:01)


    28 min
  • Top Marketers: The Changes That are Coming

    Digital marketing moves fast, in every sense. And with the

    help of AI and modern technology, it's about to get even quicker. But Kim Boland, the director of digital marketing, Morgan Properties, knows how to keep up.


    Boland leads the development, implementation and maintenance of digital marketing initiatives for the company's expanding portfolio. She brings 15 years of experience to the table and in her role, she heads up Morgan Properties' online presence and supports its promotional efforts for both apartment communities and corporate ventures. Throughout her tenure at Morgan Properties, Boland has earned numerous accolades and awards.


    In this Top Marketers podcast episode, Boland talks with Multi-Housing News Senior Associate Editor Jordana Rothberg about where she has seen the industry change so far and what initiatives she is prioritizing moving forward. Spoiler alert: social media and digital tours are big.


    Listen in to learn more about:

    ·        Boland’s background with car dealerships and how

    she got to Morgan Properties (1:00)

    ·        The changes Boland has seen in digital marketing

    since she first started marketing (4:05)

    ·        Marketing techniques that have been phased out

    (5:40)

    ·       The importance that social media plays in Morgan

    Properties’ marketing strategies (7:35)

    ·        How the increasing use of AI as a search engine

    changes social media techniques (9:00)

    ·        The initiatives that Boland is the most focused

    on now (12:25)

    ·        Why it’s important to evaluate and update

    chatbots (15:15)

    ·        Geofencing and targeting preferred employers

    (18:10)

    ·        Boland’s #1 initiative and the marketing

    techniques backing it (19:50)

    ·        The pros and cons to implementing virtual tours

    (21:45)

    ·        How does a marketer choose what to do? And how

    do they implement it? (23:05)

    ·        Changes that are coming to the marketing

    industry, like it or not (24:45)

    30 min
  • Mission Success: Is Multifamily & Retail a Match Made in Heaven?

    “When I think about mixed-use, I use the word balance,” Katie Bucklew said in the November episode of the Mission Success: Women in Multifamily podcast series.

    As vice president of mixed-use and development with AvalonBay Communities Bucklew specializes in identifying, structuring and closing new mixed-use opportunities. In this podcast with Multi-Housing News Senior Editor Laura Calugar, Bucklew talks about what it takes to strike the right balance between what residents want and the commercial tenants' success.

    24 min
  • Student Housing Unlocked: Where Can You Find Opportunities in Texas?

    The student housing sector has been keeping a steady pace with a 94.5 percent preleasing rate and more than 41,430 beds under development. Major universities in Texas remain among the top institutions with the strongest fundamentals including rent growth and inventory. However, some investors are looking towards a new strategy: moving away from flagship universities and investing in smaller markets where supply demand is strong, and enrollment remains robust.

    That’s the case with Palladius Capital Management, which focuses on value-add and core-plus assets in markets with high demographic trends and economic potential. In this episode of Student Housing Unlocked, the company’s CEO Nitin Chexal shares his insights on the key factors that drive the Texas student housing market, as well as his approach to making communities desirable.

    Here’s what they discussed about:

    • Texas student housing market trends and population-driven demand surge (01:24)
    • Key growth drivers for growth at public and private universities in Texas (02:16)
    • Addressing limited supply: Why strategic markets thrive despite challenges (04:27)
    • Occupancy rates and their link to Texas's growing population and supply-demand (05:30)
    • Policies that sometimes create noise in the sector (07:57)
    • Shuttle-stop properties: A hidden ROI opportunity in student housing investments (09:00)
    • Evolving student preferences for amenities and community features (11:28)
    • Sustainability in student housing: Innovations and eco-friendly initiatives (13:34)
    • Recent acquisitions and market focus in Texas and beyond (15:00)
    • Future outlook: Student housing will continue to grow (16:57)
    • 19 min
    • Top Marketers: A Design Firm’s Necessities

      Marketing for an architecture or design firm looks different than for a multifamily owner or operator. A strong reputation and meaningful marketing material can be the difference between winning or losing out on a potential project. Sarah Wortman, marketing director, MG2, is an expert in ensuring that her company brings all the materials necessary, plus more, to the table.


      Wortman has been in her current role since March of 2023. She heads up the marketing team for the company as well as provides rigor and support for MG2’s business development strategy while working closely with the firm’s principals. She has background working for multiple design firms ranging from architecture to engineering companies as well as has experience focusing on client solutions and satisfaction through marketing.


      In this podcast, Wortman and Multi-Housing News Senior

      Associate Editor Jordana Rothberg team up to talk all about her role as a marketer for a design firm and some of her favorite strategies.


      Tune in to hear about:

      ·      Wortman’s background and how she became a

      marketer (1:00)

      ·      How academia has helped shape Wortman’s

      marketing career (2:25)

      ·      Communicating why marketing is essential during

      an economic downturn to executives (3:30)

      ·      How marketing can aid an architecture firm in

      landing a project (6:50)

      ·      The criteria clients use to choose an architect (9:35)

      ·      What it looks like to market for a community throughout

      all the stages of its life (10:40)

      ·      The importance of data for a design firm’s

      marketing team (13:45)

      ·      Marketing for different types of multifamily and

      commercial developments (15:30)

      ·      Some of MG2’s current projects and the media

      behind them (18:20)

      24 min

    About The Lease-Up

    From the publisher's feed

    The Lease-Up is a multi-series podcast channel by Multi-Housing News that explores issues and trends within the multifamily housing industry. Find out more at our website: www.multihousingnews.com.