Jody Hoffer Gittell and Wale Olaleye, with Relational Coordination Analytics, introduce us to the concept of Relational Coordination, which focuses on the dynamics of how teams relate and work with each other within organizations.

Michelle Kelly, Manager of Continuous Improvement with Seattle Children’s Hospital in Washington state, and Jessica Miller, High Reliability Program Director with CentraCare in St. Cloud Minnesota, describe the return on investment work they are doing in their organizations.

Dr. Terry Platchek from Stanford Medicine Children’s Health shares his 14-year journey of lean and improvement in healthcare.

Al Pilong, new Catalysis executive coach, draws on more than 30 years in healthcare to share what it takes to drive lasting transformation.

Paul Kempinski, recently retired former CEO at Children’s Mercy in Kansas City, joins us to discuss the importance of coaching and mentorship for executives, reflecting on his 40 plus years of leadership in healthcare.

John Toussaint joins the podcast to help introduce our new CEO - Carlos Scholz. Carlos joins Catalysis with over 20 years of lean leadership experience with over 14 years in healthcare.

Sheri Nakamura - Capability Development Manager and David Franklin, M.A. - Senior Organizational Development Consultant, from Stanford Medicine Children’s Hospital explain their work on Improvement Capability Development as part of the Packard Quality Management System at Stanford Children’s.

Emily Swaney - Sr. Director, Alli Kulp - Sr. Advisor, and Todd Schneider - Sr. Lean Advisor, from the Lean Promotion Office at OhioHealth describe how their small improvement team maximizes what they learn at events for their transformation journey.

Jurriaan de Jong, PhD, Assistant Professor, Department of Operations and Business Analytics at The Ohio State University explains the value and power of taking improvement students to the gemba at a variety of organizations.

Dr. John Toussaint discusses the impact of electronic health information on care delivery and the possibilities of AI to help providers improve care.