The Manager Lab

The Manager Lab

By Dr. J. Gregory Gillum, CPCCBusinessManagement
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The Manager Lab episodes

  • Managing Gen Z in the Workplace: 9 Strategies (Part 1)

    Welcome to the Manager Lab, where we explore the evolving world of talent management. In this episode, we delve into the complexities of integrating Gen Z into the workforce, a generation known for its adaptability, technical skills, and a strong desire for authenticity and purpose. We discuss the key characteristics and challenges this generation faces, including their strive for work-life balance and the need for meaningful recognition in the workplace.

    Understanding and addressing the needs of Gen Z is crucial as they are set to comprise a significant portion of the workforce by 2030. This episode offers insights into the skills they bring, the communication gaps that need bridging, and the strategies leaders must adopt to effectively manage and support them in achieving their potential.

    Join us as we highlight the importance of comprehensive onboarding, continuous training, and maintaining open communication to help Gen Z thrive in their professional journeys.

    12 min
  • The Power of Mattering: 3 Ways to Retain Your High Performers

    Welcome to the Manager Lab, where we delve into the dynamic world of talent management. In this episode, we explore the concept of "anti-mattering," a hidden driver of preventable turnover, particularly among high-performing employees. We share insightful strategies on how managers can make employees feel valued and integral to their organization, thereby reducing turnover rates. Learn how regular check-ins, meaningful affirmations, and demonstrating the unique impact of high performers can transform workplace dynamics. Join us as we uncover how to shift from simply recognizing employee achievements to actively showing them their significance in the workplace. Do good work, and stay tuned for more insights on nurturing top talent.

    12 min
  • What Did You Say? 4 Listening Skills Managers Need to Master (Part 2)

    Welcome to another episode of the Manager Lab, where we explore the art and science of talent management. This episode delves into the crucial skill of listening, focusing on four essential techniques every leader should master. From fostering a culture of value and engagement to balancing relationship and content, listening is pivotal in transforming leadership approaches.

    Join us as we break down these techniques, referencing the insights from Deborah Schifrin's December 2024 article in the Harvard Business Review. Whether it's listening to understand or to summarize, every conversation is a chance to enhance your skills, elevate your team's engagement, and redefine communication in the workplace. Good listening isn't just about hearing words but understanding the values and motivations behind them.

    Find out how this skill can become a transformative force in your leadership toolkit, improving interactions and fostering growth within your team. Tune in to this episode for actionable tips to lead more effectively and create meaningful moments of connection.

    13 min
  • What Did You Say? 4 Listening Skills Managers Need to Master (Part 1)

    Welcome to the Manager Lab, where we delve into the increasingly dynamic world of talent management. In this episode, we focus on the underestimated skill of listening in the workplace, particularly for leaders. Listening is often overshadowed by presenting and conversing, yet it's regarded as the most crucial communication skill.

    Explore the insights from Debra Schifrin's Harvard Business Review article on essential listening skills for leaders and learn two fundamental techniques to enhance your listening abilities. Discover how listening until the end and listening to summarize, not to solve, can foster a respectful and engaging company culture, improve job satisfaction, and bolster psychological safety for your team.

    Stay tuned as we delve into real-world applications of these techniques and pave the way for building a foundation of trust and support in your leadership journey.

    9 min
  • 6 Questions to Really Get to Know Your People: Unlocking Employee Motivation

    Welcome to the Manager Lab, where we delve into the increasingly dynamic world of talent management. In this episode, we explore the pressing issue of employee well-being and engagement, highlighting why managers must stay attuned to their team's needs. Discover six pivotal questions that can unlock deeper conversations with your team, helping to establish genuine connections.

    Learn how asking the right questions can unveil personal insights, reveal professional aspirations, and outline roadblocks, all while fostering a culture of support. This is an essential listen for anyone looking to enhance employee satisfaction and drive team success. Join us as we break down key strategies to optimize talent retention and development. Let's enter the Manager Lab.

    11 min
  • Middle Management Reinvented: From Bureaucracy to Agility

    Welcome to the Manager Lab, where we explore the dynamic world of talent management. In this episode, we dissect the long-debated future of middle management, focusing on insights from the "What's the Future of Middle Management" article by Gretchen Gavitt and Vasandhara Hassani, featured in the April 2025 edition of Harvard Business Review.

    Despite predictions of their demise, middle managers have remained pivotal in organizations, now accounting for 13% of the U.S. labor market. With the rise of AI and flatter organizational structures, questions about their role intensify. This episode highlights the growing importance of middle managers as agents of change, essential for navigating transformations and enhancing agility.

    We explore their dual function as links between frontline employees and senior leadership, possessing critical customer insights and serving as coaches who translate strategic shifts into action. As AI reshapes job roles, middle managers are more crucial than ever in facilitating skill transitions and integrating new technologies.

    Join us as we delve into the evolving purpose of middle management, debunking the myth that they are obstacles to agility and emphasizing their critical contribution to organizational resilience and growth.

    10 min
  • You're Hired! How to Structure Your Interviewing Process for Success

    Welcome to the Manager Lab, where we explore the dynamic world of talent management. In this episode, we delve into structuring great interviews and the questions you need to ask to hire the right person for the job. Draw insights from Zena Wang's article from the January 2025 issue of the Harvard Business Review, as we unravel the best practices for both new and experienced managers.

    Discover the importance of preparation, starting with a clear job description to set the foundation for effective interviewing. Learn how to craft smart, open-ended questions that go beyond technical skills to assess the emotional intelligence and cultural fit of candidates.

    We guide you through a structured interview process, outlining different types of questions to assess abilities, qualifications, and workplace alignment. This episode equips you with the tools needed to conduct successful interviews that align with organizational values, ensuring you select the very best talent for your team.

    14 min
  • When HR Creates the Short List: The Benefits of Letting HR Decide Who Gets an Interview

    Welcome to the Manager Lab, where we explore the dynamic world of talent management. In this episode, we discuss the crucial role of HR in improving gender parity and efficiency within hiring processes. Highlighting research from Almasa Sarabi and Nico Lehman, we delve into the benefits of letting HR select interview candidates, resulting in a significant increase in female hires. Discover how this process change has transformed hiring dynamics and largely enhanced managers' satisfaction with HR's involvement. Join us for insights into effectively unlocking your team's potential.

    6 min
  • Five Signs Your 1/1's Are Not Working: Here's What To Do

    Welcome to the Manager Lab, where we explore the dynamic world of talent management. In this episode, we delve into the art of conducting effective one-on-one meetings. Discover key strategies to optimize these crucial interactions and avoid common pitfalls that can make them feel unproductive.

    We break down insights from a recent Harvard Business Review article, exploring signs that your one-on-ones might be losing their effectiveness. Learn how to ensure these meetings serve a real purpose, fostering alignment, trust, and productivity.

    Join us as we share actionable tips and techniques to enhance your approach, from careful agenda preparation to maintaining active engagement. Whether you're a new or seasoned manager, this episode offers valuable guidance to leverage one-on-ones as powerful tools for team development and success.

    14 min
  • Work Hacks: Getting 1% Better Every Day

    Welcome to the Manager Lab podcast, where we explore the crucial aspects of talent management. In this episode, we delve into a practical and transformative habit designed to enhance your productivity by 1% each day. Listen as we discuss an effective nightly routine that involves jotting down your goals before ending your workday, ultimately bringing clarity and peace of mind. Discover how this simple process can lead to better presence at home and improved morning productivity. Join us as we share insights and actionable tips to optimize your daily work habits and unlock your team’s potential.

    6 min

About The Manager Lab

From the publisher's feed

Welcome to The Manager Lab, where we delve into the increasingly dynamic world of talent management. In each episode, we will unravel key insights, breakdown the most relevant books and articles, and…