Here’s the short version: Online criticism and negative reviews will happen NO MATTER WHAT. And here’s the good news: it will all be ok.

I am not perfect, in this area especially. I have made some major mistakes in dealing with online reviews that still haunt me to this day.

My temper can get HOT and I often take reviews very personally (especially when I owned my brick and mortar business that got a large and constant volume of reviews and feedback) because I care so deeply about my business and at times think of it as an extension of myself.

However, I’ve grown SO much in this area and I have 9 practical tips & strategies that will help you respond professionally and in a manner that speaks to your FUTURE potential customers and clients in a positive way.

Have questions? Send me a DM on Instagram!

Learn more about me & what I do here.

It’s another marketing coaching call you get to listen in on!

In this episode, I speak with Thuy Petersen, owner of House of Playful Soul in Queens, NY.

We discuss:

And MUCH more!

And guess what?! Since we recorded this episode in mid December, Thuy is already putting what we discussed to use and is already seeing GREAT results (better open rates, engagement, reach, etc!).

Want to be in the hot seat next? Message me and let me know you want to be featured on my next coaching call episode!

If you’re looking for a side-hustle or a new business opportunity for yourself- freelance writing could be for you!

In fact, that’s one of the ways I earned money as a marketing consultant when I was learning the industry!

My guest expert today will share exactly how she started her freelance writing business and how she got enough work + clients to leave her corporate job behind and freelance full time!

Kim Charleson is a freelance health and wellness content and copywriter. She uses her background in healthcare and passion for mental health to work with clients who align with her values. Since establishing herself she found a love for helping new writers find success as well, and is launching a coaching program in January 2021.

Download my “Get Ready” checklist HERE for everything you need to know & do before/ during this Apple update to minimize the impact on your ads & business.

Get the tutorials you need to take these steps on my YouTube channel here-- and be sure to subscribe to get more info & updates as we learn more.

So, what’s going on with this new Apple update and why is Facebook at war with Apple over this push for data privacy?

And more importantly, how does it affect US and our ads?

This episode has everything you need to know AND all the steps you need to take to get ahead of the curve!

How to develop an organic content strategy: Episode 3

Get organic traffic on Pinterest: Episode 37

Increase your customer lifetime value: Episode 9

Trying something new with today's episode!

I'm letting you listen in on my marketing coaching call with local business owner Renee. Her questions (which I answer throughout the call) include:

... plus MUCH more!

Here's a little more about Renee, in her own words! Even if Renee has a business UNLIKE yours, you will still get great info!

I'm Renee, wife and mom of two. 

In 2013, my family moved to Haiti and spent almost 6 years working with those in extreme poverty. After moving back to the States in 2019, I knew it was time to turn my dream into a reality.

We opened in October 2020 and my dream is that Mezanmi Play Cafe will be a space where you and your children learn, play and connect with others. In a world where many of our relationships happen behind a screen, Mezanmi is a place to build face to face relationships and encourage one another in one of the most difficult seasons of being a parent.

In this episode I talk about the copywriting mistakes you are PROBABLY making in your business (on your website, in your emails, on your posts!) AND my guest Lauren Tilden shares her exact strategies on how to fix them.

If you want to write words that SELL effortlessly, this episode is for you!

About my guest, Lauren:

Lauren is the artist behind the plant-inspired stationery line Good Sheila, and the owner of the Station 7 retail shop in Seattle. She had a 10-year career in marketing and worked as a marketing director before making a U-Turn and jumping into the creative small business world.

Lauren believes that small businesses can change the world, and she hosts Making Good, the podcast for people who want a business that feels good and does good.  She loves to travel (usually!), listen to podcasts, bake, and create things. She lives in Seattle by the water with her partner and loyal (but feisty!) canine companion, Puff.

It’s that time again for my year in review and my goals/ plans (YES-- I give specific $ amounts) for 2021!

I also reveal my word of the year for 2021- SYSTEMS! 2021 is all about ease & automation, and I am SO excited!

Want to try kajabi for free? Click here.

So you've got a business idea-- but HOW do you build an effective brand to launch your business successfully?

That's the topic of this interview with Hey Hello Studio Owners Jess & Gwen!

In this interview, we discuss:

.. plus SO much more!

If you'd rather watch on YouTube: Click here

Learn more about Hey Hello Studio: Click here

Follow Hey Hello Studio on Instagram: Click here

Learn how to batch an entire YEARS worth of social media content in one sitting using this super SIMPLE strategy!  

Prefer to watch this interview instead? Find it on YouTube here!

Wendy Margolin helps health and wellness experts stand out online with content marketing. As owner of Sparkr Marketing, she provides boutique content marketing services, one-on-one coaching and a group course. She has 20 years of writing and marketing experience. When she’s not working, she’s busy with four kids, two dogs and running and biking through Chicago. 

If you want to know what kind of authentic style of marketing is right for your business, check out her quiz here: https://sparkrmarketing.com/quiz/

After investing about $6,000 in online education (i.e. digital courses, programs, and products) this year, I have learned a LOT-- not only about what makes a quality program but also about myself and how i like to consume knowledge and implement strategies.

Before you invest in or create your next course or program, listen to this!

Don’t forget to subscribe for a new episode every week! DM me on instagram with any questions!