The MIC With Paul Leon

Unlock proven sales strategies from 40-year sales veteran Glenn Poulos, author of Never Sit in the Lobby: 57 Winning Sales Factors. In this episode of The Manager’s Mic – Power Up People Management, Glenn shares hard-earned lessons from building and selling multiple 8-figure businesses, mastering face-to-face selling, and creating the concept of “greed-based learning” to accelerate product knowledge and close more deals.

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Chapters

00:00 Introduction – Glenn Poulos Built Multiple 8-Figure Sales Businesses

02:28 Core Beliefs Every Successful Salesperson Lives By

04:23 Greed-Based Learning: The Fastest Way to Master Any Product

06:53 Face-to-Face Selling Secrets That Close High-Value Deals

09:40 Winning Sales Presence: How to Command Any Room

12:11 Real Success Stories & Lessons from 40 Years in Sales

24:53 Post-COVID Sales Strategies That Still Work in 2025

25:59 Persistence in Sales: Following Up Without Annoying Clients

27:59 How to Create Scarcity & Urgency That Makes Customers Act

29:28 Customer Persona Secrets: Sell the Way They Want to Buy

31:38 Why Empathy Is Your Greatest Sales Closing Tool

33:03 Identifying Customer Needs Like a Top 1% Sales Rep

35:03 The Art of Losing Fast to Win Bigger Deals

36:28 Lessons Learned from the Biggest Sales Mistakes

40:00 Taking Bold Sales Steps Without Burning Bridges

40:31 Making Impressions That Lead to Repeat Business

⁠Free Gift

In this conversation, I interview Rabbi Shlomo Slatkin, M.S., LCPC, a licensed clinical professional counselor specializing in Imago Therapy. They discuss the importance of understanding relationship dynamics, the role of commitment, and effective communication skills in maintaining healthy relationships. Shlomo shares insights from his personal journey and professional experience, emphasizing the need for emotional safety and caring behaviors in both individual and workplace relationships. The conversation also touches on the challenges of navigating different backgrounds and belief systems in relationships, as well as the significance of sensitivity and self-awareness in personal growth.

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Chapters

00:00 Introduction to Rabbi Shlomo Slatkin

03:46 Recognizing the Need for Help

07:46 Communication and Reactivity in Relationships

12:03 Caring Behaviors and Love Languages

15:47 Practical Steps for Couples

20:42 Navigating Relationships Across Belief Systems

23:59 Guardedness in Couples Therapy

30:30 Managing Sensitivity in Relationships

33:59 Training for Relationship Professionals

Free Gift

I provide three key questions that can help sales professionals close more sales while also emphasizing the value of utilizing scripts and tools to boost selling effectiveness.

Free Gift: The 5 Habits of Highly Toxic Managers

In this podcast video, discover essential sales training that focuses on improving your sales skills. Joe Pici shares sales techniques to teach you how to sell more efficiently. This content is perfect for a salesperson training and features practical sales tactics.

Chapters

00:00 A Free Gift From Joe Pici

01:17 Meet Joe Pici, The Best Sales Trainer

03:50 Sales Management Skills in a Tech-Driven World

06:54 Understanding Sales Processes

09:31 The Importance of Follow-Up in Sales

11:47 The Evolution of Phone Communication in Sales

13:23 Timeless Principles of Sales

16:51 Consultative Sales vs. Transactional Sales

20:02 Navigating the Landscape of Transactional Sales

21:30 The Importance of Training in Sales

22:43 Cadence of Training: Keeping Skills Sharp

24:38 Key Traits of Successful Salespeople

28:20 The Power of Persistence and Humility

29:24 Transforming Underperformers: A Case Study

31:06 Measuring Success in Sales

34:10 Daily Habits for Sales Success

37:47 Excitement in Sales: Overcoming Challenges

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In this conversation, Rico Peña, whose consulting business offers artificial intelligence on how behavioral analytics improves hiring, churn, and day-to-day communication while staying EEOC-compliant.

Gain

✅ leadership skills and practical advice to foster your career growth in today's dynamic professional landscape.

✅The critical role of artificial intelligence in modern business strategy

✅ How artificial intelligence will shape hiring toward better career growth.

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Chapters

00:00 Introduction to AI and Communication

04:36 Demystifying AI

09:31 Generational Shifts and AI Adoption

13:57 The Behavioral Analysis Engine

22:08 Harnessing Psychological Data for Predictive Insights

27:59 The Role of AI in Recruitment

34:40 Onboarding with Advanced Systems

39:21 The Future of AI and Human Connection

⁠Free Gift

In this engaging career podcast, we hear from a special speaker who discusses their journey, current endeavors, and future aspirations. This motivational conversation offers valuable insights for personal development and self-improvement. It's an inspirational discussion designed to help you achieve greater success.Psychological safety at work for managers: servant leadership that builds team trust and legacy without losing authority. Retired Lt. Col. Oakland McCulloch shares practical ways to lead with integrity, empathy, and active listening while developing future leaders.

Follow Oakland McCulloch, retired Lieutenant Colonel, leadership speaker, and author of the book Your Leadership Legacy:

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Chapters

00:00 Introduction to Leadership and Legacy02:55 Oak's Journey and Experiences05:53 The Importance of Preparing Future Leaders08:56 Core Competencies of Effective Leadership11:58 Navigating Challenges in Leadership15:01 Recognizing and Cultivating Potential17:52 Defining Leadership Legacy25:58 Legacy of Leadership28:08 The Role of Spouses in Leadership30:40 The Power of Active Listening34:05 Navigating Technology and Leadership

Free Gift

Join Paul Leon as he shares his thoughts after reading The 4-Hour Workweek by Tim Ferriss. This video offers a book review while highlighting key takeaways for self-improvement and effective time management, and other management insights. Discover how Tim Ferriss's concepts reshape productivity.

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Chapters

00:00 Introduction to Empowerment and Management

02:50 The Cost of Micromanagement

05:42 Redefining Your Role as a Manager

09:01 Setting Autonomy Guidelines

In this episode of The Manager’s Mic, I speak with Francie Jain, CEO of Terrawatt and a Princeton University graduate, about how coaching transforms the workplace. Francie shares her journey building a B2B marketplace for coaching and unpacks the direct links between professional development and employee retention. From navigating remote work to fostering psychological safety, this conversation delivers powerful insights for leaders looking to drive performance through people.

What You’ll Learn:

• ​Why professional development is essential to retaining top talent
• ​How coaching reduces turnover and improves company culture
• ​Psychological safety in team performance
• ​Truths about remote work
• ​What makes a great coach and why it matters

Favorite quotes:

• ​“You have to be changing to grow.”
• ​“What got you here won’t get you there.”

Chapters:

00:00 Introduction to Francie Jain and Terrawatt

02:30 Francie's Journey and the Birth of Terrawatt

04:58 The Value of Professional Development

06:51 Understanding Employee Turnover

09:18 Expanding Beyond Healthcare

11:40 Common Challenges in Coaching

13:55 Psychological Safety in the Workplace

16:07 The Debate on Remote Work

18:28 Creativity in Employee Engagement

20:43 Addressing Criticism of Remote Work

24:10 Exploring Virtual Best Practices

26:17 The Impact of Virtual Work on Productivity

29:14 Cost Savings Through Employee Retention

31:19 Defining a Good Coach

35:59 Personal Growth Through Coaching

38:35 Building a Values-Driven Business

39:42 Connecting with Francie Jain

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In this episode of The Manager's Mic, I converse with my wife, who shares her experience while we discuss insights from a Korn Ferry article emphasizing the "No-Nos for New Managers." Our conversation also touches on the balance between being too nice and mean as a leader, and the necessity of clear communication and understanding individual team members' needs.

Reference:

Korn Ferry. (2025 Apr. 25th). 7 No-Nos New Bosses Should Avoid. Article. ⁠Link.⁠

Chapters:

00:00 Who is Tricia Leon, Ph.D?

02:25 Tricia's Professional Journey

05:01 The Importance of Management Training

09:51 Avoiding the Know-It-All Mentality

20:17 Making Thoughtful Decisions

28:15 Navigating Change Management

31:26 Navigating Change in Higher Education

34:26 The Importance of Authentic Leadership

36:34 Learning from Past Experiences

39:43 Fresh Perspectives in the Workplace

41:06 Valuing Your Team

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Welcome to The Manager’s Mic, hosted by Paul Leon, a sales enablement trainer, MBA candidate, and selling strategist. I was a former college dropout who has now trained over 2,000 professionals.

This podcast will help you develop management skills that foster rapport in the workplace. You will also gain real-world leadership insights, communication skill strategies, and lessons from the trenches.

Follow Paul Leon: 

⁠Newsletter | ⁠YouTube⁠ | Discord | LinkedIn⁠ | Website