The Mind Full Medic Podcast

     In S5 E12 I am delighted to introduce Dr Josh Case to the podcast. Josh is a medical doctor, software developer, startup founder and author. He is passionate about making the world's healthcare systems safer and more efficient by applying new and existing technology and by building the capability for individual clinicians to make change.
    In this conversation Josh describes his early experiences of combining his dual skills as clinician and software developer to create tech solutions to improve the time and cost efficiency and reduce complexity of some of the administrative tasks required of his colleagues. We discuss some of the challenges of and opportunities  for intrapreneurship within the healthcare system.  A key thread relates to the need to maintain the necessary core business of healthcare and the safety, quality and clinical governance around this but also integrate innovation with a concomitant quality improvement process. I particularly loved his reflections about building the needed organisational architecture and internal networking to create cultures of safety, innovation and change.
     We share a passion for clinician wellbeing and Josh has a unique lens on the medical workforce landscape through GoLocum. Again this leads to questions about how we can create the much needed agility, flexibility and investment and value of generalist skills needed to match demand and supply across the country going forward.
      There will need to be a part 2 to this conversation as I suspect I barely scratched the surface here. Thank you Josh
     
Links / References:
Dr Josh Case
https://www.linkedin.com/in/josh-case/
https://joshcase.dev
https://golocum.com.au

Other links:
https://www.digitalhealthfest.com.au

The Mind Full Medic Podcast is proudly sponsored by the MBA NSW-ACT Find out more about their service or donate today at www.mbansw.org.au

Disclaimer: The content in this podcast is not intended to constitute or be a substitute for professional medical advice, diagnosis or treatment. Always seek the advice of your doctor or other qualified health care professional. Moreover views expressed here are our own and do not necessarily reflect those of our employers or other official organisations.

      In S 5 E 11 I am delighted welcome Dr Bethan Richards to the podcast.   Dr Richards is a Staff Specialist Rheumatologist at Royal Prince Alfred Hospital, Sydney and Deputy Director of the Institute for Musculoskeletal Health. In 2019, following her return from Stanford, Bethan had the honour of being appointed Chief Medical Wellness Officer in Sydney Local Health District – an Australian first. She is also the District’s inaugural MDOK Centre Director.   
         Throughout her career, Dr Richards has had extensive experience and a passion for designing and implementing mentoring, teaching, leadership and wellbeing programs. Following a successful pilot in junior medical staff, her evidence based BPTOK wellbeing program is now being rolled out to over 14,000 staff in Sydney Local Health District as MyDistrictOK (MDOK). Dr Richards is a national thought leader and researcher in the field of workplace wellbeing and has advised and mentored local, national and international organisational leaders on how to improve healthcare staff burnout and promote professional fulfilment.
        This is a conversation I have wanted to have on the podcast for some time but feel we have reached a fitting and opportune juncture to have now.
       It is hard to go first. This podcast celebrates the trailblazers and change makers in healthcare, business academia, sport and beyond. Many of my guests, like Bethan,  have gone first as innovators, movers and shakers, so that they might make the path easier for those of us who follow and are coming after.
      This is a high level conversation in which Bethan discusses her healthcare organisational wellbeing work and journey to date from pitch to pilot, through iteration and scaling with a strategic and clinical governance framework and lens. She looks ahead at how we can collectively progress the work incorporating into national safety, quality and accreditation standards.  This is a masterclass at the intersection of leadership, strategy and innovation from someone who has been learning whilst doing and whose consistent and persistent efforts have afforded us a blueprint for healthcare organisational workforce wellbeing reform. This is the episode to listen to more than once, share with your colleagues and executive and healthcare leadership teams. Thank you Bethan for all the work that you do. On we sail. 
References/Links/Related Reading:
https://mdok.org.au
Practical Pathways to Workplace Wellbeing Sydney Local Health District  https://vimeo.com/showcase/11091788

https://beamtree.com.au/papers-publications/recommendations-to-sustain-our-humans-in-healthcare/
https://wellmd.stanford.edu/about/model-external.html https://wellmd.stanford.edu/knowledge-hub/courses-conferences/cwo-course.html
https://catalyst.nejm.org/doi/full/10.1056/CAT.20.0266

The Mind Full Medic Podcast is proudly sponsored by the MBA NSW-ACT Find out more about their service or donate today at www.mbansw.org.au

Disclaimer: The content in this podcast is not intended to constitute or be a substitute for professional medical advice, diagnosis or treatment. Always seek the advice of your doctor or other qualified health care professional. Moreover views expressed here are our own and do not necessarily reflect those of our employers or other official organisations.

 S5 E 10 Welcome to our first podcast bookclub! In this episode I am delighted to re-joined by two friends of the podcast and previous guests Dr Jonathan Fisher and Dr Anna Baverstock. If you haven't had a chance to listen to my conversations with Anna and Jonathan, press pause and listen here:

Deep Listening, brave conversations and the goal of connection with Dr Anna Baverstock
https://www.buzzsprout.com/1091279/14939038-deep-listening-brave-conversations-and-the-goal-of-connection-with-dr-anna-baverstock.mp3?download=true

Training the Mind and healing the heart with Dr Jonathan Fisher  https://www.buzzsprout.com/1091279/12417943-training-the-mind-and-healing-the-heart-with-dr-jonathan-fisher-md.mp3?download=true

What does it even mean to lead with heart? Why does this matter ? What does the science say and how do we master the art? What are the heart-centred, innately human qualities, traits and practices needed for leading self and team in the organisations of today and tomorrow? These are some of the rich conversations myself and Anna Baverstock delve into in our upcoming podcast with author Jonathan Fisher, MD, FACC as we dissect his incredible book Just One Heart.  Part memoir, part practical manual Just One Heart has something for everyone. Thank you Jonathan for your gift to the world.

Video Link to our conversation will be posted on the podcast website here: https://www.themindfullmedicpodcast.com/home

Just One Heart can be ordered here:
https://www.amazon.com.au/dp/1636760007?ref_=mr_referred_us_au_au

The Mind Full Medic Podcast is proudly sponsored by the MBA NSW-ACT Find out more about their service or donate today at www.mbansw.org.au

Disclaimer: The content in this podcast is not intended to constitute or be a substitute for professional medical advice, diagnosis or treatment. Always seek the advice of your doctor or other qualified health care professional. Moreover views expressed here are our own and do not necessarily reflect those of our employers or other official organisations.

"The intersection of medicine, business and courageous creativity is where I've spent most of my career"
Wendy Dean MD
    In S5 E9 I am delighted to introduce another "heavy hitter" in healthcare thought leadership and transformational practice, Wendy Dean MD, president and co-founder of Moral Injury of Healthcare. Dr Dean is an alum of Smith College and the University of Massachusetts Medical School. She trained in surgery and psychiatry at Dartmouth Hitchcock Medical Center. After practicing for a decade, Wendy worked for the US Army, where she managed regenerative medicine research funding and guided strategy for a $70M investment in the emerging field of hand and face transplants. In that position, and as a senior executive at a large nonprofit in Washington, D.C., she worked closely with both the civilian and military medical communities, and many government agencies--BARDA, NIH, WHOSTP, NASA, DARPA--to develop novel strategies to restore form, function and appearance to ill and injured service members. She remains part of those communities as a board member and prize judge.
         In describing her mission she says,"My focus now is on finding innovative ways to make medicine better for both patients and physicians through my own non-profit and by helping new talent and new ventures realize their big ideas."     
         Farming, fencing, photography, and riding big, opinionated horses keeps me focused outside of work.
               In this conversation Wendy discusses the concept and definition of moral injury in medicine, how it is distinct but can co-exist with burnout, the implication of this for medical systems and organisations and the evolution of her own thinking and practice in this area since the publication of the OpEd she co-authored in 2018 "Clinicians aren't burning out they are suffering from moral injury". We discuss her book "If I Betray these Words" from idea to fruition and the challenges and opportunities of elevating clinical voices through story. The major part of this conversation is directed towards transformational leadership and practice in the modern day "business" of healthcare. Who is doing it well and what is working well? Wendy's commitment to mission and purpose and willingness to challenge her own and our collective thinking and practice permeates this entire episode. Thank you for energising me and for all the work that you do to move us forward towards a brighter future for healthcare.

Links/References/Reading/Listening:
https://wendydeanmd.com
https://www.linkedin.com/in/wendy-dean-md/
https://www.fixmoralinjury.org/what-is-moral-injury
https://www.penguinrandomhouse.com/books/718606/if-i-betray-these-words-by-wendy-dean-and-simon-talbot/ 
https://www.statnews.com/2018/07/26/physicians-not-burning-out-they-are-suffering-moral-injury/
https://podcasts.apple.com/au/podcast/43cc/id1715895952

The Mind Full Medic Podcast is proudly sponsored by the MBA NSW-ACT Find out more about their service or donate today at www.mbansw.org.au

Disclaimer: The content in this podcast is not intended to constitute or be a substitute for professional medical advice, diagnosis or treatment. Always seek the advice of your doctor or other qualified health care professional. Moreover views expressed here are our own and do not necessarily reflect those of our employers or other official organisations.

        In S5 E8 I am delighted to welcome Dr Jess Morgan to the podcast.  Dr Morgan is a UK based paediatrician who spent 11 years as a junior doctor in the NHS. In 2019, after experiencing burnout and mental illness, she left medicine altogether. Jess threw herself into a new career as a primary teacher, completing her PGCE during the Covid pandemic and then teaching her own class. More recently, she decided to return to medicine and is still navigating this journey. Jess has developed a passion for promoting and improving doctors’ mental health and wellbeing. Some listeners may know Jess as The Bipolar Doc, a twitter alias she has kept secret until very recently. By speaking and writing honestly about her own humanity and vulnerability, Jess has grown a large community of followers. She is currently a leadership fellow at the Royal College of Paediatrics and Child Health working on a project to support paediatricians to have long, sustainable and thriving careers in the profession.
       In this conversation Jess shares some more of her story and describes how her experiences have motivated her and given her courage to be a leading voice and advocate for her colleagues and determination to help build a safer more supportive healthcare system and culture.  We discuss her current work with the RCPCH and her ambassador role with Doctors in Distress, a UK charity dedicated to providing mental wellbeing support to healthcare workers.  Jess shares her teaching and presenting wisdom with a short masterclass in meeting your listeners and learners where they are and taking them where you want them to go, ending with a practical take home and call to action.
      Jess's creativity, joy of learning, teaching and passionate advocacy permeate this entire conversation. I feel very grateful to have her in my tribe. Thank you Jess.

 Links/references/resources:
Dr Jess Morgan
https://x.com/doc_bipolar
https://thebipolardoc.wordpress.com

UK Doctors and NHS Practitioners :
https://doctors-in-distress.org.uk
https://www.practitionerhealth.nhs.uk
https://www.bma.org.uk/advice-and-support/your-wellbeing/wellbeing-support-services/sources-of-support-for-your-wellbeing
https://aboutwellbeingltd.co.uk/wp-content/uploads/2024/06/international-practitioner-health-summit-jun-2024.pdf

AMA/AMSA traffic light guide
https://www.ama.com.au/articles/amacdt-x-amsa-mental-health-support-traffic-light-guide
To read:
https://harpercollins.co.uk/pages/listen-kathryn-mannix
To listen:
https://www.themindfullmedicpodcast.com/
Wellbeing leadership CPD:
https://wellmd.stanford.edu

The Mind Full Medic Podcast is proudly sponsored by the MBA NSW-ACT Find out more about their service or donate today at www.mbansw.org.au

Disclaimer: The content in this podcast is not intended to constitute or be a substitute for professional medical advice, diagnosis or treatment. Always seek the advice of your doctor or other qualified health care professional. Moreover views expressed here are our own and do not necessarily reflect those of our employers or other official organisations.

        In S5 E7 I am delighted to welcome Dr Chris Edmond to the podcast. Dr Edmond is an occupational medicine physician based in Jersey. He is the Medical Director of WorkHealth (Channel Islands) Ltd, the Channel Islands’ only dedicated occupational health provider, and also holds Non-Executive Directorships at several non-profit organisations in the field of health and wellbeing in Jersey. Before qualifying in medicine in 2011, Chris worked in a variety of roles including strategy manager for a corporate bank, service improvement manager in the NHS, ran a web-design business and worked as a mental health support worker in East London, giving a him a relatively unique perspective on the drivers of health and health equity. Chris is passionate about applying public health and whole-systems lenses to his work in occupational health, and sees the workplace as a key driver of both good and poor health. He believes that by leveraging a preventative health approach in the workplace employers can be a key player in solving the nations health, productivity and wellbeing challenges. 
       I have been following Chris's work and reading his regular column for some time now. In this conversation we discuss his professional background, his current work and role as an occupational physician including the holistic scope of occupational medicine considering and caring for individuals in the context of their work and lives.  We discuss data and implementation science with respect to evidence-based practice in occupational medicine and work-place health interventions, wider governance, policy and leadership across the occupational environment before turning the lens on our clinical colleagues and the potential value occupational physicians could contribute going forward.
      Chris's passion, and purpose-driven quest to improve health, wellbeing and professional fulfilment for everyone in the workplace and beyond permeates this entire conversation. I felt energised by our conversation but Chris acknowledges the challenges and pitfalls of advocating and agitating for positive change and progress. His call to action is one of courage, collaboration and humility. Thank you Chris for the work that you do.

Links/References:
Dr Chris Edmond
https://x.com/chrismedmond
https://www.linkedin.com/in/chris-edmond-767271154/
https://www.workhealth.je/about/

https://whatworkswellbeing.org

Reading recommendations :
https://www.triarchypress.net/the-whitehall-effect.html

https://www.penguinrandomhouse.com/books/317935/everybody-matters-by-bob-chapman-and-raj-sisodia/

Subscribe/Rate/Review/Share this episode with a colleague : 

https://podcasts.apple.com/au/podcast/the-mind-full-medic-podcast/

The Mind Full Medic Podcast is proudly sponsored by the MBA NSW-ACT Find out more about their service or donate today at www.mbansw.org.au

Disclaimer: The content in this podcast is not intended to constitute or be a substitute for professional medical advice, diagnosis or treatment. Always seek the advice of your doctor or other qualified health care professional. Moreover views expressed here are our own and do not necessarily reflect those of our employers or other official organisations.

 In S 5 E 6 I am delighted to introduce Dr Linny Kimly Phuong.  Dr Phuong is  Founder & Director of The Water Well Project. She is a Paediatric Infectious Diseases Physician at the Royal Children’s Hospital, Austin Health, Cabrini Health and Murdoch Children’s Research Institute. She is also a PhD candidate studying invasive pneumococcal disease in children. Prior to medicine, Linny was a qualified pharmacist and also holds a Master of Public Health. Linny has received recognition for her work with awards including the Australian Medical Association- Doctor in Training of the Year Award (2017), Victorian Premier’s Volunteer Champions’ Award- Leadership category (2016), Suncorp Hidden Local Heroes Finalist (2016) and Young Australian of the Year- Victorian State Finalist (2013).
     In this episode Linny tells me the story of  The Water Well Project from its grass root foundations to  award-winning charity that improves the health and wellbeing of communities from migrant, refugee and asylum seeker backgrounds by improving their health literacy.  The organisation's  core activity is the provision of free, interactive, community-based, health education sessions delivered by volunteer healthcare professionals across Victoria, Tasmania and New South Wales. 
        The Water Well Project utilises a community-centric model by working closely with refugee and migrant support organisations. Sessions are delivered upon requests from community groups and co-designed alongside community partners. This means that sessions are tailored to the needs of each community group and delivered in a culturally safe manner. 
      In this conversation Linny relates her own story driving her purpose driven mission to improve health literacy, healthcare access and culturally safe care for migrants, refugees asylum seeker seekers. We hear her fascinating founder story, which is undoubtedly one of innovation and entrepreneurship combined with a for-purpose vision, and her journey, lessons and the serendipity that has contributed along the way to becoming an award winning not for profit organisation. Crucially if you are a health care professional looking for a rewarding skilled volunteering opportunity you can learn more about the work of their programs and how to get involved. You can support and donate to the project via their website linked below. 

Links and references:
Dr Phuong and The Water Well Project
https://www.linkedin.com/in/linny-kimly-phuong-76a9955a/
https://www.thewaterwellproject.org/about-the-project/

Related episode of the Mind Full Medic Podcast and work of Dr Raj Sundar
https://www.healthcareforhumans.org/
https://podcasts.apple.com/au/podcast/the-mind-full-medic-podcast/id1513559414?i=1000600383923

The Mind Full Medic Podcast is proudly sponsored by the MBA NSW-ACT Find out more about their service or donate today at www.mbansw.org.au

Disclaimer: The content in this podcast is not intended to constitute or be a substitute for professional medical advice, diagnosis or treatment. Always seek the advice of your doctor or other qualified health care professional. Moreover views expressed here are our own and do not necessarily reflect those of our employers or other official organisations.

               In S5 E5 I am delighted to welcome  Professor Himanshu Tambe to the podcast. Himanshu's passion is to empower individuals and organisations to thrive through continuous education. He is  currently Visiting Faculty at the Singapore Management University (SMU) and the Indian School of Business (ISB) teaching Design of Business, Organisation Design, Leadership and Workforce Analytics. He also operates an early-stage software product company focused on optimising operations.  Prior to this,  he held several senior roles with Accenture Strategy & Consulting, the last one being the Managing Director for the Talent & Organisation Consulting business in Southeast Asia and India. Before that he worked for Arthur D Little, the world's oldest consulting firm; established and operated a niche Strategy and Organisation Design company; and worked as an automobile manufacturing engineer at the very start of his career.
      Over a 30-year career in consulting and industry,  he has proudly served more than 100 organisations across Public Sector, Metals & Mining and Banking in India, Singapore, Malaysia, Indonesia, Korea, Australia, and Europe. His  work has been focused on designing and implementing Business Models, Organisation Design, Process Models, and Large-Scale Behaviour Change to deliver measurable improvements in the performance of people and organization. Over this period, Himanshu has acquired deep experience facilitating senior executive teams to execute change through vision and values alignment.  Beyond the workplace he is, like me, an avid yoga practitioner and meditator and is learning jazz dance.
     In this conversation Himanshu shares his insights from the global business environment on the key trends shaping the future of work and workforce.  We discuss modern work and role redesign, humans versus machine, data-driven change, the quest to reconnect with meaning and purpose and investing in "hinge" leadership and  unfreezing the frozen middle or core work-unit leaders. Many themes will be familiar to regular listeners and ultimately we are left with more questions and a call to action to reimagine the work environment. Thank you Himanshu.
Episode links:
LinkedIn: https://www.linkedin.com/in/himanshutambe/
Himanshu Tambe on The ISB Leadercast Podcast
https://podcasts.apple.com/au/podcast/leadercast/id1691914486?i=1000626210529
Digital Health Festival Melbourne May 7/8 2024
https://digitalhealthfest.com.au/
Calling all Clinician Innovators :
Applications have opened for the CICA Lab Incubator program. More details here: https://www.cicalab.co/cicalab-incubator

The Mind Full Medic Podcast is proudly sponsored by the MBA NSW-ACT Find out more about their service or donate today at www.mbansw.org.au

Disclaimer: The content in this podcast is not intended to constitute or be a substitute for professional medical advice, diagnosis or treatment. Always seek the advice of your doctor or other qualified health care professional. Moreover views expressed here are our own and do not necessarily reflect those of our employers or other official organisations.

       In S5 E4 I am delighted to welcome Dr Anna Baverstock to the podcast,
Anna is a consultant in community child health looking after children with complex neurodisability and their families. She has been an educational supervisor and Associate DME for support and wellbeing. She was invited to be a member of the NHS Staff and Learners’ Mental Wellbeing Commission in 2019 (Mental Wellbeing Report | Health Education England (hee.nhs.uk)). Currently she is lead for senior doctor wellbeing and leadership within Somerset NHS Foundation Trust.
       Anna is a trained coach, mediator and Schwartz round facilitator. Her philosophy is how do we ensure the first patient of the shift and the last get the same kind, safe care? We must look after ourselves and our teams during our working day. A big part of this is how we connect to self and others especially when under pressure. Can we form brave spaces to enable honest conversation that enable growth and change?
      When not talking she loves to run, do yoga,  read, draw and doodle often inspired by quotes or poems that resonate.
       In this wonderful conversation we discuss Anna's wellbeing leadership, mediation and coaching work. Key themes discussed here include :
Deep listening - to understand and connect, not reply or control.
Brave conversations- how can we lean into the challenging conversations including where there is conflict or we need to give or receive difficult feedback. As Anna tells it "Difficult conversations don't get easier, but we get braver" with practice.
Connection- in her work to empower and support core work-unit leaders in healthcare and build kind, inclusive cultures where high challenge comes with high support, psychological safety is the means and the goal is connection and creating space for deep listening. Thank you Anna, this conversation is a masterclass in wellness centred leadership.

Links/References:
Dr Anna Baverstock on X ( see pinned BMJ wellbeing at work article series and her daily doodle!)
https://twitter.com/anna_annabav
Anna on the Being Better, Together Podcast :
https://podcasts.apple.com/au/podcast/being-better-together/id1603984431?i=1000650871466
Anna’s suggested reading list related to the topics in this conversation:
· Brené Brown – Atlas of the heart
·       Listen to Anna's podcast about the book :⁠https://bedsidereading.buzzsprout.com/1880290/11049191…⁠
· Kim Scott – Radical Candor
· Stone & Heen – Thanks for the Feedback
· Amy Edmondson – The Fearless Organisation
· Daniel Coyle – The Culture Code
· Marshall Rosenberg – non violent communication
· Adam Grant – Think Again
· Timothy Clarke – 4 stages of psychological safety
· Trzeciak & Mazzarelli – Compassionomics

Register to hear from Dr Bethan Richards, Australia's first Chief Wellbeing Officer and her team at Sydney LHD at the  Pathways to Wellbeing conference 30.04.24
https://slhd.health.nsw.gov.au/workplace-wellbeing-conferenc

The Mind Full Medic Podcast is proudly sponsored by the MBA NSW-ACT Find out more about their service or donate today at www.mbansw.org.au

Disclaimer: The content in this podcast is not intended to constitute or be a substitute for professional medical advice, diagnosis or treatment. Always seek the advice of your doctor or other qualified health care professional. Moreover views expressed here are our own and do not necessarily reflect those of our employers or other official organisations.

In S5 E3 I am delighted to welcome Dr Resa E Lewiss and Dr Adaira Landry to the podcast to discuss their soon to be released book Microskills.

About the authors :
ADAIRA LANDRY, MD, MEd, www.adairalandryMD.com is an Assistant Professor of Emergency Medicine at the Harvard Medical School and Brigham and Women’s Hospital,  co-founder of WritingInColor.org, and co-author of MicroSkills: Small Actions, Big Impact.

 RESA E LEWISS MD www.resalewissmd.com is a Professor of Emergency Medicine at the University of Alabama at Birmingham, creator host of The Visible Voices Podcast, and co-author of MicroSkills: Small Actions, Big Impact.

    They have written for CNBC, Fast Company, Forbes, Harvard Business Review, Nature, the Philadelphia Inquirer, Science, Slate, STAT News, Teen Vogue, VOGUE, and USA Today. They have been quoted and featured in the Guardian, the HuffPost, The New Yorker, and The New York Times.     

About the book:
 MicroSkills is built on one core, easy-to-learn principle: every big goal, complicated task, healthy habit, and, yes, even what we think of as character traits, can be broken down into small, concrete fundamental building blocks that can be practiced, and incorporated real-time. We call these: MicroSkills.

 The book is a business self-help book, and we focus on educating the ready for college, ready for work community, and early career professionals with specific, actionable, strategies of the workplace. We share our successes, failures, doubts, observations to help keep the book engaging and personal. We also share very detailed critical actions to gain the MicroSkills. We try to make no assumptions about our readers as we realize that not everyone is starting in the same place. Our book covers topics, such as how to be a polished communicator, how to navigate conflict, how to build subject matter expertise, how to learn your workplace culture, and more.
          In this conversation we discuss some of the core MicroSkills I identified in my reading of the book,  including managing time and task lists, growing your network and making self-care a priority.  This is a book I wish I'd had much sooner in my career but have taken many pearls to introduce to my own practice and routines. Thank you Adaira and Resa.
 where to buy the book:
HarperCollin Amazon, Barnes and Noble, Audible
Request that your local library carry it
Additional links:
Adaira’s Nonprofit: WritingInColor.org; focus on teaching people of color how to write for free
Resa’s Podcast: The Visible Voices; focus on healthcare, equity, and current trends space.

The Mind Full Medic Podcast is proudly sponsored by the MBA NSW-ACT Find out more about their service or donate today at www.mbansw.org.au

Disclaimer: The content in this podcast is not intended to constitute or be a substitute for professional medical advice, diagnosis or treatment. Always seek the advice of your doctor or other qualified health care professional. Moreover views expressed here are our own and do not necessarily reflect those of our employers or other official organisations.