Let’s talk about stress. Men and women both experience stress and get rid of stress very differently from one another. Neither of this is good or bad, but as a business owner it is important to be aware of some of the subtle differences between the two genders when they’re stressed out. Research shows that about 8 in 10 U.S. employees are stressed out about their jobs, so how can you give your staff the tools they need to help them get rid of stress? Find out more, on this week’s episode.

Key Takeaways:

[4:15] There is such a thing as positive stress.

[6:15] Some stress makes you feel alive, and some stress sucks the life out of you.

[7:00] How do men and women stress differently?

[11:15] How are these common stressors relevant to business owners?

[14:25] About 8 in 10 U.S. employees are stressed about their jobs.

[16:15] Watching TV was the number one stress reliever for both men and women.

[21:15] Women are more likely than men to focus on their negative emotional state.

[24:00] Women are also twice as likely as men to suffer from stress-related psychiatric disorders.

[24:30] Men are three times more likely than women to suffer from drug and alcohol abuse.

[27:25] How can women and men release stress?

[28:30] It’s far more likely that women are going to be more overwhelmed than men.

[32:30] Men tend to have more of a flight or flight response to stress whereas women will try to talk through a conflict.

[35:55] How can people minimize their stress?

[40:00] Remember, it is what it is. Cut yourself some slack.

[44:15] Mindfluence challenge of the week.

Mentioned in This Episode:

www.mindfluencerevolution.com

The Mindfluence YOUniverse

Free Webinar by Mindfluence Revolution

Email Mindfluence: [email protected]

Schedule a free call: www.meetme.so/mindfluencerevolution

Email Dr. Norton: [email protected]

Dr. Norton and Bruce discuss an important concept about finding and keeping your center. Dr. Norton has been traveling these past few weeks, and he feels that he’s lost a little bit of clarity from his journey. What are some of the signs and symptoms that show you’re no longer at your center? How can you fix it? Why should you fix it? Bruce and Dr. Norton answer these very questions on this week’s episode.

Key Takeaways:

[2:30] Through Dr. Norton’s travels the last few weeks, and being out of his usual routine, Dr. Norton feels like he has lost clarity.

[3:45] Bruce explains what ‘being center’ looks like to him.

[5:00] You know when you’re at your center because the center is calm, focused, and confident. You are at your happiest when you’re center.

[8:45] If we could bottle up our feelings of center, then we’d be wealthy. However, it’s difficult to retain those feelings through a long and busy day, but it is possible with a bit of practice.

[9:00] What does Dr. Norton feel when he is at his center?

[10:35] What pulls Bruce off center?

[12:00] Action ends dissatisfaction.

[13:30] Bruce speaks about a client who is struggling with negative self-talk.

[15:55] What’s Dr. Norton’s secret to getting back to center?

[19:35] Bruce believes the reason why we have some great ideas in the shower, is because we’re not surrounded by distractions.

[22:25] What are some of the clues that tell us that we need to find our way back to center?

[27:20] Finding your center is not some New Age thing. It’s important for you and your business.

[30:15] If you can’t find peace -- this stillness -- in you, then you will never truly feel fulfilled.

[34:25] When we’re losing our center, we also begin to lose our discipline to take care of ourselves.

[38:30] The longer we’re away from our center, the hard it becomes to get back to it.

[39:00] Bruce highly recommends that you meditate to keep center.

[41:25] Quality friends can help bring you back on track.

[43:10] Mindfluence challenge of the week.

Mentioned in This Episode:

Drwaynedyer.com/

Awareness by Anthony de Mello

Mindfluencerevolution.com

The Mindfluence YOUniverse

Free Webinar by Mindfluence Revolution

Email Mindfluence: [email protected]

Schedule a free call: www.meetme.so/mindfluencerevolution

Email Dr. Norton: [email protected]

Tema Frank is a customer experience & usability pro, the host of the Frank Reactions podcast, and the best-selling author of People Shock. Tema discusses ways leaders can increase their customer experience, especially in such a digital age where every negative comment is visible, and competitors are easily discoverable. Tema also shares the three ingredients to profitability in the digital area, on this week’s episode.

Key Takeaways:

[2:55] Tema discusses the importance of using the human element, with the right technologies, to help our businesses succeed.

[4:50] Why did Tema write the book, People Shock?

[6:45] Your staff can only say sorry, so many times, before people get fed up.

[7:20] Why are overall customer experience ratings dropping?

[8:20] How can leaders improve the customer experience?

[10:00] Don’t rely on customer satisfaction surveys to tell you the complete truth.

[11:50] If you have to play the undercover boss to physically see what’s happening in your company, then do it!

[13:30] What is the number one mistake leaders tend to make when trying to improve the customer experience?

[14:00] What are the three essential ingredients to profitability in the digital area?

[16:00] Grumpy staff will not deliver you great service.

[20:45] Why is it worth investing in these three essential ingredients?

[24:25] If you’ve already lost some customers, how can you win them back?

[27:15] Tema shares an example of a major company screw up, and how they bounced back.

[30:40] How can leaders inspire team members?

[39:05] Mindfluence challenge of the week.

Mentioned in This Episode:

Frankonlinemarketing.com/

People Shock by Tema Frank

Email Tema: [email protected]

Chip Wilson’s Apology

Patrick Doyle’s Apology

Mindfluencerevolution.com

The Mindfluence YOUniverse

Free Webinar by Mindfluence Revolution

Email Mindfluence: [email protected]

Schedule a free call: www.meetme.so/mindfluencerevolution

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Larry Winget, known as “The Pitbull of Personal Development,” is a bestselling author, television personality, social commentator, and speaker. On this week’s episode, Larry dives into his latest book, Grow A Pair. Why does your life suck? All you have to do is look in the mirror. Larry wants to challenge you today to reject victimhood and to take control of your life.

Key Takeaways:

[3:00] What are some of the biggest challenges facing businesses in the next 5 years?

[6:15] People don’t know what they believe in anymore.

[7:10] To get the success we want, we have to reject victimhood.

[8:55] You’re never ‘too good’ to take a job.

[10:00] Larry hates what he does.

[11:10] ‘Passionate’ shouldn’t run your job or your business.

[13:05] Do you want to know why your life sucks? Go to the mirror.

[13:55] How do leaders ‘grow a pair’ in business?

[15:00] If employees cost more than they bring to the table, then you need to fire that employee.

[16:05] The customer is always right, but sometimes they’re not right for you.

[17:00] This is your homework: Get a pen and 3 sheets of paper. Larry explains further.

[18:20] You can’t have it all.

[19:50] Did you know, 43% of Americans spend more than they earn?

[22:20] What are the benefits and side effects of taking the ‘grow a pair’ approach?

[23:30] We must raise above the approval of others.

[25:00] What we think of ourselves really is the only thing that matters.

[25:45] How can we become more valuable to our clients?

[29:00] Why Larry is not a big believer in teamwork.

[30:35] What do employees need to know?

[32:45] Don’t be passionately incompetent.

[33:05] Larry comments about his other written works.

[36:50] Mindfluence challenge of the week.

Mentioned in This Episode:

LarryWinget.com

Grow A Pair by Larry Winget

Larry Winget  Facebook Fan Page

Mindfluencerevolution.com

The Mindfluence YOUniverse

Free Webinar by Mindfluence Revolution

Email Mindfluence: [email protected]

Schedule a free call: www.meetme.so/mindfluencerevolution

Email Dr. Norton: [email protected]

Can't seem to inspire your team and make the impact you truly want as a business leader or professional? Then you certainty want to stay tuned to this week's Mindfluence episode and challenge of the week to get a jumpstart on your EQ skills. And no, this is not airy fairy stuff! There is research that backs the importance of EQ in a leader, in a person, and how it improves relationships across all aspects of your life, not just professional. 

Key Takeaways:

[1:30] How much do emotions impact business leaders?

[2:30] Emotions drive people and people drive performance.

[3:00] How are you doing with your leadership EQ?

[7:00] You simply cannot underestimate the value of your EQ.

[7:30] Bruce shares a personal story that speaks to why EQ is so important.

[16:00] Research has confirmed that emotionally intelligent leaders are more effective.

[18:20] This is not airy fairy stuff.

[20:35] Emotional intelligence is more important than intellectual intelligence and experience.

[20:55] Bruce explains why he loves to watch Shark Tank...for its scientific value. [23:50] Of the leaders with high EQ, 92% created positive workplace climate.

[25:00] Why is your company culture not wonderful? It's because of this EQ factor.

[27:25] The 5 different areas of emotional intelligence.

[29:15] Treat others the way they want to be treated.

[33:40] It all begins at self-awareness.

[35:35] The second step is self-regulation, which also happens to be Dr. Norton's lowest score.

[37:50] The next level is motivation.

[39:00] The fourth level is empathy.

[39:10] The final level is social skills.

[40:00] Pay more attention to your feelings on a daily basis.

[44:00] Pay more attention to your body language as well.

[45:10] Can't seem to inspire your team? Your emotional intelligence is related to that.

[46:00] People know when you're faking it.

[48:00] Mindfluence challenge of the week. 

Mentioned in This Episode:

Ttisuccessinsights.com

Danielgoleman.info

The Business Case for Emotional Intelligence

Mindfluencerevolution.com

The Mindfluence YOUniverse

Free Webinar by Mindfluence Revolution

Email Mindfluence: [email protected]

Schedule a free call: www.meetme.so/mindfluencerevolution

Email Dr. Norton: [email protected]

Norm Smallwood is doing innovative and ground-breaking work in the areas of leadership and business development. His most recent book, Agile Talent, dives into the ever increasing growth of freelancers, outside experts, and knowledge workers. Is freelancing just a fad? The answer is no. So many people, whether on full-time or part-time work, are looking for other options to increase their household income. Dive into Dr. Norton and Norm's fascinating interview today. 

Key Takeaways:

[2:40] What Norm learned about the growth of freelancers while researching for his book, Agile Talent.

[7:20] How are outside experts helpful to small business owners?

[12:30] Perhaps it's time to step back and look at how to effectively optimize your current job role.

[14:00] There are all kinds of organizations right now that cater specifically to freelancers.

[18:15] Is this 'freelancing thing' a fad?

[20:45] How can freelancers and other knowledge workers think about their performance?

[21:50] What's the difference between aggregate knowledge workers vs. individual knowledge workers?

[22:10] Norm dives into the 4 stages of development.

[25:30] Do workers have to do more work to get from stage 2 to stage 3?

[36:15] What do the best researchers in the world need? They need people!

[39:00] Mindfluence challenge of the week.

Mentioned in This Episode:

Rbl.net

Normsmallwood.com

Agile Talent by Norm Smallwood

Email Norm: [email protected]

Mindfluencerevolution.com

The Mindfluence YOUniverse

Free Webinar by Mindfluence Revolution

Email Mindfluence: [email protected]

Schedule a free call: www.meetme.so/mindfluencerevolution

Email Dr. Norton: [email protected]

Do you get discouraged whenever an unexpected obstacle or challenge appears in your business? Then this week's episode is for you. Dr. Norton and Bruce dive into how you can better manage your expectations and those unexpected challenges that pop up along the way. What is most often blocking us can be used as a tool to empower us and make us stronger people and leaders. 

Key Takeaways:

[2:00] Famous stars and celebrities have faced extreme hardships, just like you.

[5:10] What does it really mean for something to be negative?

[8:30] How tension and struggle are frequent when you're pursuing opportunities.

[9:50] We have to be careful with our expectations.

[11:30] We tend to overestimate our control over situations and underestimate the amount of time it takes to accomplish a goal.

[14:20] When bad things happen to you, don't settle.

[17:00] We need challenges, which is why we should train for it.

[19:00] Bruce shares a story about his 5-year-old son.

[21:30] How can we get stronger when facing adversity?

[24:30] Dr. Norton lost his wife 29 years ago and made a life-changing vow to help others.

[30:30] All change is good!

[32:10] When something 'bad' is happening to you, get calm.

[36:20] You have more power than you think you do.

[37:25] How can you prepare for adversity today, before the unexpected challenge occurs?

[42:40] Sometimes the paths you take either way won't fix a certain problem, and that's when you need to accept it and move on.

[44:05] Mindfluence challenge of the week.

Mentioned in This Episode:

The Obstacle Is the Way by Ryan Holiday

Bethany Hamilton

Mindfluencerevolution.com

The Mindfluence YOUniverse

Free Webinar by Mindfluence Revolution

Email Mindfluence: [email protected]

Schedule a free call: www.meetme.so/mindfluencerevolution

Email Dr. Norton: [email protected]

Scott McKain is a keynote speaker, author of several books including Create Distinction, and the Founder & CEO of Distinction Institute. Scott discusses with Dr. Norton on how you can serve your clients in a distinct way, which keeps them coming back for more. How do you differentiate yourself in a very saturated market? Why should you make an effort to stand out? Listen to Scott's fantastic interview for key lessons, examples, and answers to these questions.

Key Takeaways:

[2:45] Who is Scott McKain?

[5:20] What are the three destroyers of differentiation?

[8:45] Familiarity breeds complacency.

[11:00] We unintentionally put our business on a downward spiral when trying to compete with others.

[12:35] Consider finding a younger mentor than you. The world is changing rapidly.

[13:15] We have to treat acquisition with the same intensity as retention.

[17:25] You got to where you are today by taking a risk.

[19:00] What are the four cornerstones of distinction?

[24:45] If you're creative in one section of your business, the marketplace will assume you're an innovative organization.

[26:00] What happens if you're not creative?

[32:30] What does it feel like to do business with you?

[35:25] Scott does a quick recap of the four cornerstones of distinction.

[39:15] How can you create passion through being different?

[44:20] Mindfluence challenge of the week.

Mentioned in This Episode:

www.scottmckain.com

www.distinctioninstitute.com

Create Distinction by Scott McKain

Project Distinct Podcast

www.mindfluencerevolution.com

The Mindfluence YOUniverse

Free Webinar by Mindfluence Revolution

Email Mindfluence: [email protected]

Schedule a free call: www.meetme.so/mindfluencerevolution

Email Dr. Norton: [email protected]

Do you feel like you still have music in you? Do you have some sort of untapped purpose that you haven't been able to quite get out yet or even articulate? Well, living an okay life will certainty not help you get to an extraordinary life. You have to be not okay with just being okay. The concept of 'just being okay' is what Dr. Norton and Bruce discuss on this episode. They also offer next step solutions on how you can grow and not settle for the 'just okay' lifestyle.

Key Takeaways:

[1:30] Are you just 'okay'?

[4:25] Bruce was just okay with living in Florida, until one day he realized he wasn't.

[5:55] Is just being okay enough for you in your life?

[9:30] What is the secret to Dr. Norton's success and sanity?

[12:05] Business owners start to believe that overwhelm is absolutely normal and okay. Well, it's not!

[13:45] If we're a 100 watt light bulb, then where is okay?

[14:20] We are designed for challenges, but feeling overwhelmed can impact us negatively.

[16:30] What are some of the signs that you've settled for being just okay?

[19:35] Sometimes all you need is somebody to bring you a new perspective.

[22:20] Even if you're making lots of money and have finally 'made it', sometimes you're still not okay.

[22:30] If you're not growing, you're not going to feel fulfilled.

[26:05] What is your purpose in life and what you're currently doing?

[26:20] You're settling for okay because you do not have a bigger purpose in life.

[27:55] Expect challenges throughout your life.

[34:30] Always prioritize your health.

[37:30] Never, never, never give up!

[37:55] Mindfluence challenge of the week.

Mentioned in This Episode:

www.mindfluencerevolution.com

The Mindfluence YOUniverse

Free Webinar by Mindfluence Revolution

Email Mindfluence: [email protected]

Schedule a free call: www.meetme.so/mindfluencerevolution

Email Dr. Norton: [email protected]

Beau Lewis is the CEO of Lewis Cabinet Specialties as well as the owner of Allmoxy.com. Beau is leading a successful company, with 70 or more employees, and everyone of them understands their Why and their purpose within the company. How did Beau do this? Through instilling values and a personal mission statement within the company as well as leading by example. Due to the implementation of this new mission statement, Beau has seen a 45% increase in business this year alone. Find out more on this episode!

Key Takeaways:

[2:40] What are some of the factors that have contributed to Beau's success?

[4:35] What is Beau's vision? What drives him?

[6:45] How hungry are you for growth?

[9:10] You have to be serious about your own personal mission statement.

[11:50] Even though Beau is in the cabinetry business, he still has to think about leadership and the role he plays in the company.

[12:50] How many employees does Beau have?

[13:55] Why is it so important to spend time on developing your team?

[15:20] Beau has seen a 45% increase in business this year, compared to last year.

[16:40] What motivates people in general?

[19:40] When Beau introduced his company to this new company mission and process, he experienced a 40-50% turnover rate. However, he sees this as a good thing.

[21:30] How do you help an employee understand the company mission statement?

[23:40] Finding your employee's Why completely changes their day and how they show up for work.

[24:00] An employer needs to ask 'why'.

[26:40] Each month, Beau does a company-wide meeting where he and his team learn an important principle or truth. Last meeting was about victim thinking.

[29:45] How does Beau properly structure extra learning time for his employees?

[31:30] Beau talks about the employee handbook and what it entails.

[34:00] Feel free to email Beau!

[34:55] Dr. Norton discusses the Mindfluence challenge of the week.

Mentioned in This Episode:

www.lewiscabinet.com

www.allmoxy.com

www.fightthenewdrug.org

Email Beau: [email protected]

www.mindfluencerevolution.com

The Mindfluence YOUniverse

www.mindfluencerevolution.com/webinar

Email Mindfluence: [email protected]

Schedule a free call: www.meetme.so/mindfluencerevolution

Email Dr. Norton: [email protected]