The Mindset Master Podcast™

In this episode, @Tony Reed discusses how a real estate agent should never judge customers.

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🔷 If you want to learn more about why you should never judge your customers, then reach out to me at https://tonyreed.co/contact/

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📚 Check Out These FREE Resources:

How To Close On ANY Listing You Want: The Ultimate Guide®

🔷 Website:

www.tonyreed.co

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It's critical never to judge prospective clients based on their outward appearance because looks can be very deceiving, especially in real estate. 

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Just because the prospective customer pulls up to the property driving an F-Type Jaguar doesn't mean they'll close on the house any faster than a person driving a Volvo. 

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Regardless of what the prospective customer drives, it's never a good thing to judge customers because the ones you think will purchase typically won't be the ones buying. 

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This episode is dedicated to helping new real estate agents from being caught up in the adverse effects of the upcoming real estate bubble crash that most experts say is coming this year. Instead, this is the best and most surefire way to stay in demand. Now is the best time to protect yourself and your team against the upcoming housing crash.

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Learn the techniques that can help you avoid the headache of the real estate housing crash—no need to wait until the last minute to get help. 

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Now is the best time to protect yourself and your team against the upcoming housing crash. Take the proper action steps needed today that will ensure you have a positive, prosperous future in real estate.

Send us a text

In this episode, @Tony Reed discusses why you should never be afraid to shake hands with customers and how to overcome that fear.

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🔷 If you want to learn more about why shaking hands is so essential in closing real estate deals and building customer trust, then reach out to me at https://tonyreed.co/contact/

.

📚 Check Out These FREE Resources:

How To Close On ANY Listing You Want: The Ultimate Guide®

🔷 Website:

www.tonyreed.co

.

Are you afraid to shake hands with your customers? What if you have a client trying to spend over a million dollars with you and want to shake hands? Will you turn their handshake down? 

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One key thing to remember is that you can always apply hand sanitizer after the deal is over, but that million-dollar deal won't always be there. So it's best practice always to shake hands with customers. 

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You never want to lose integrity or make your customers feel awkward because you're not inclined to shake hands with them. 

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This episode is dedicated to helping new real estate agents from being caught up in the adverse effects of the upcoming real estate bubble crash that most experts say is coming this year. Instead, this is the best and most surefire way to stay in demand. Now is the best time to protect yourself and your team against the upcoming housing crash.

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Learn the techniques that can help you avoid the headache of the real estate housing crash—no need to wait until the last minute to get help. 

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Now is the best time to protect yourself and your team against the upcoming housing crash. Take the proper action steps needed today that will ensure you have a positive, prosperous future in real estate.

Send us a text

In this episode, @Tony Reed discusses why you should never leave your employees clueless about what to do.

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🔷 If you want to learn more about properly training your employees, then reach out to me at https://tonyreed.co/contact/

.

📚 Check Out These FREE Resources:

How To Close On ANY Listing You Want: The Ultimate Guide®

🔷 Website:

www.tonyreed.co

.

When you hire your next training class, try your best to overtrain all of your employees, so they know exactly what to do regardless of the situation. 

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Most companies only train their employees to know situations they assume will happen. But unfortunately, business isn't quite like that. So you should be prepared for any question or concern the customer may have about your products or services. 

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When you don't train your employees, here is what it does to your business: #1 This sets your employees up for prolonged failure #2. Makes your company look like a buffoon. #3 It upsets the customer

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The more you know, the more the customer will begin to trust you and what you say, making them more inclined to purchase your products and services. So it's vital never to leave your employees clueless. 

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This episode is dedicated to helping new real estate agents from being caught up in the adverse effects of the upcoming real estate bubble crash that most experts say is coming this year. Instead, this is the best and most surefire way to stay in demand. Now is the best time to protect yourself and your team against the upcoming housing crash.

.

Learn the techniques that can help you avoid the headache of the real estate housing crash—no need to wait until the last minute to get help. 

.

Now is the best time to protect yourself and your team against the upcoming housing crash. Take the proper action steps needed today that will ensure you have a positive, prosperous future in real estate.

Send us a text

In this episode, @Tony Reed discusses how to sound more confident on the phone, even if you're shy.

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🔷 If you want to learn more about how to sound more confident on the phone, even if you're shy, then reach out to me at https://tonyreed.co/contact/

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📚 Check Out These FREE Resources:

How To Close On ANY Listing You Want: The Ultimate Guide®

🔷 Website:

www.tonyreed.co

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Knowing your products inside and out is key to sounding more confident on the phone, even if you're shy. 

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The next thing needed to sound more confident on the phone, even if you're shy, is to ensure you are 100% distraction-free. 

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Premade templates are the last things needed to sound more confident on the phone, even if you're shy. 14-Done-For-You Email Templates:https://tonyreed.co/product/14-done-f...

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These little gems allow you to send proper email correspondence to the customer while remembering everything you discussed and creating more trust between you and the customer. 14-Done-For-You Email Templates:https://tonyreed.co/product/14-done-f... 

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This episode is dedicated to helping new real estate agents from being caught up in the adverse effects of the upcoming real estate bubble crash that most experts say is coming this year. Instead, this is the best and most surefire way to stay in demand. Now is the best time to protect yourself and your team against the upcoming housing crash.

.

Learn the techniques that can help you avoid the headache of the real estate housing crash—no need to wait until the last minute to get help. 

.

Now is the best time to protect yourself and your team against the upcoming housing crash. Take the proper action steps needed today that will ensure you have a positive, prosperous future in real estate.

Send us a text

In this episode, @Tony Reed discusses giving the best customer service.

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🔷 If you want to learn more about how to give the best customer service, then reach out to me at https://tonyreed.co/contact/

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📚 Check Out These FREE Resources:

How To Close On ANY Listing You Want: The Ultimate Guide®

🔷 Website:

www.tonyreed.co

.

Firstly, you always want to do your best to go above and beyond for the customer. Once you do this, you will build trust with the customer, making them more prone to doing business with you and your company.

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Next, you and every team member need to know all products and services inside and out, which is critical if the customer asks you a question. How do you expect to give the best customer service if you don't know your products and services like the back of your hand? 

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Suppose your team can't quickly give customers the answer they want or deserve. In that case, the customer will feel like they're doing business with a novice, which will diminish customer trust, which means you're not delivering phenomenal customer service. 

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This episode is dedicated to helping new real estate agents from being caught up in the adverse effects of the upcoming real estate bubble crash that most experts say is coming this year. Instead, this is the best and most surefire way to stay in demand. Now is the best time to protect yourself and your team against the upcoming housing crash.

.

Learn the techniques that can help you avoid the headache of the real estate housing crash—no need to wait until the last minute to get help. 

.

Now is the best time to protect yourself and your team against the upcoming housing crash. Take the proper action steps needed today that will ensure you have a positive, prosperous future in real estate.

Send us a text

In this episode, @Tony Reed discusses why you should never take customers through hell just for compensation. Great business tips.

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🔷 If you want to learn more about why you should never take customers through hell just for compensation or other great business tips, then reach out to me at https://tonyreed.co/contact/

.

📚 Check Out These FREE Resources:

How To Close On ANY Listing You Want: The Ultimate Guide®

🔷 Website:

www.tonyreed.co

.

Firstly, you always want to do your best to go above and beyond for the customer. Once you do this, you will build trust with the customer, making them more prone to doing business with you and your company.

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Suppose you take customers through hell for compensation. When you do this, this will make customers never want to do business with you because customers like to do business with companies that are easy to do business with. Great business tips. 

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When you take customers through hell just for compensation, it makes the customer never spread the good word about your company, and that's how companies live on for 50 or 60 years. The key is always overdelivering on your customer service. Great business tips. 

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It also makes your customer go out of their way to call their bank, file a dispute, and get compensation. When things like this happen, the customers lose faith and trust entirely in you and your company, resulting in lower monthly sales. Great business tips. 

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This episode is dedicated to helping new real estate agents from being caught up in the adverse effects of the upcoming real estate bubble crash that most experts say is coming this year. Instead, this is the best and most surefire way to stay in demand. Now is the best time to protect yourself and your team against the upcoming housing crash.

.

Learn the techniques that can help you avoid the headache of the real estate housing crash—no need to wait until the last minute to get help. 

.

Now is the best time to protect yourself and your team against the upcoming housing crash. Take the proper action steps needed today that will ensure you have a positive, prosperous future in real estate.

Send us a text

In this episode, @Tony Reed discusses the 4 most crucial customer service skills, according to data.

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🔷 If you want to learn more about the 4 most crucial customer service skills, according to data, then reach out to me at https://tonyreed.co/contact/

.

📚 Check Out These FREE Resources:

How To Close On ANY Listing You Want: The Ultimate Guide®

🔷 Website:

www.tonyreed.co

.

In business, clear communication skills are a must. Clear communication helps paint a clear picture in the eyes of the customers. Clear communication skills can also improve your average handle time. This is a crucial customer service skill, according to data. 

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Every transaction needs an empathetic response because most customers don't call in to chat. Instead, most customers call in because something is wrong. Empathy will get you a long way with customers, but the key is not to overdo it. This is a crucial customer service skill, according to data. 

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Good interpretation skills make you appear more relatable. Because it lets the customer know that you understand them, clear communication skills will ensure that you always take care of customers correctly. A customer will sometimes say anything to get their way, so good interpretation skills are necessary. This is a crucial customer service skill, according to data. 

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Patience is critical in life, but it's essential when dealing with customers. Especially if you want to keep customers engaged and coming back for more, this is a crucial customer service skill, according to data. 

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This episode is dedicated to helping new real estate agents from being caught up in the adverse effects of the upcoming real estate bubble crash that most experts say is coming this year. Instead, this is the best and most surefire way to stay in demand. Now is the best time to protect yourself and your team against the upcoming housing crash.

.

Learn the techniques that can help you avoid the headache of the real estate housing crash—no need to wait until the last minute to get help. 

.

Now is the best time to protect yourself and your team against the upcoming housing crash. Take the proper action steps needed today that will ensure you have a positive, prosperous future in real estate.

Send us a text

In this episode, @Tony Reed discusses how to respond when an angry customer is screaming at you.

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🔷 If you want to learn more about how to respond when an angry customer is screaming at you, then reach out to me at https://tonyreed.co/contact/

.

📚 Check Out These FREE Resources:

How To Close On ANY Listing You Want: The Ultimate Guide®

🔷 Website:

www.tonyreed.co

.

The best way to calm the customer down is not to let the customer scare you because sometimes customers yell and scream to get their way. The key is not to let their emotional status startle you. How to respond when an angry customer is screaming at you. 

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Speak the customer's language, and I'm not talking about physical language. I'm talking about the language of entitlement. This is the best way to make customers happy, even if they are screaming at you. This will immediately calm the angry customer down. How to respond when an angry customer is screaming at you. 

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Always let the angry customer say what's on their mind, which will also defuse the situation. The key is not letting what they say bother you, even if they are talking garbage about you. They are in a very combative mood, and one wrong word will cause an eruption. How to respond when an angry customer is screaming at you. 

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How to respond when an angry customer is screaming at you. When most customers are mad, they will begin to speak the language of entitlement. "I spend x y z per month." "I have a subscription." "I'm an x y z member." These are all entitlement statements angry customers often use to get what they want. 

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This episode is dedicated to helping new real estate agents from being caught up in the adverse effects of the upcoming real estate bubble crash that most experts say is coming this year. Instead, this is the best and most surefire way to stay in demand. Now is the best time to protect yourself and your team against the upcoming housing crash.

.

Learn the techniques that can help you avoid the headache of the real estate housing crash—no need to wait until the last minute to get help. 

.

Now is the best time to protect yourself and your team against the upcoming housing crash. Take the proper action steps needed today that will ensure you have a positive, prosperous future in real estate.

Send us a text

In this episode, @Tony Reed discusses why it's never a good idea to tell customers {"Anything"} just to shut them up.

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🔷 If you want to learn more about why it's never a good idea to tell customers {"Anything"} just to shut them up, then reach out to me at https://tonyreed.co/contact/

.

📚 Check Out These FREE Resources:

How To Close On ANY Listing You Want: The Ultimate Guide®

🔷 Website:

www.tonyreed.co

.

The main thing is constantly telling your customers the truth because if they sense that you're lying, they will never trust you again. Once the customer loses faith in you or your business, you might as well call it a wrap with that customer, so it's crucial not to tell customers {"Anything"} just to shut them up. 

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When you tell customers {"Anything"} just to shut them up, it turns the customer off because they know that you are lying to them. Customers are savvier than ever, especially with all the current tech, so it's pretty easy to spot when a rep is lying. 

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Another thing it does is it makes the customer never spread a good word about you and your business because who wants to be associated with a liar? That's why it's imperative never to tell customers {"Anything"} just to shut them up.

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This episode is dedicated to helping new real estate agents from being caught up in the adverse effects of the upcoming real estate bubble crash that most experts say is coming this year. Instead, this is the best and most surefire way to stay in demand. Now is the best time to protect yourself and your team against the upcoming housing crash.

.

Learn the techniques that can help you avoid the headache of the real estate housing crash—no need to wait until the last minute to get help. 

.

Now is the best time to protect yourself and your team against the upcoming housing crash. Take the proper action steps needed today that will ensure you have a positive, prosperous future in real estate.

Send us a text

In this episode, @Tony Reed discusses how to be prepared for customers when doing a real estate deal. Are you "prepared"? tips for real estate agents to get more customers.

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🔷 If you want to learn more tips and tricks for new real estate agents to get more customers, then reach out to me at https://tonyreed.co/contact/

.

📚 Check Out These FREE Resources:

How To Close On ANY Listing You Want: The Ultimate Guide®

🔷 Website:

www.tonyreed.co

.

Whenever you're doing business with a customer, you always want to ensure that you're prepared. Unfortunately, sometimes it is best to be overly prepared. Are you "prepared"? tips for real estate agents to get more customers. 

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If you're overly prepared, this pre-preps the customer to have an even better interaction because the customer knows that most agents aren't prepared. Are you "prepared"? tips for real estate agents to get more customers. 

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Imagine how shocked the customer will be once they see how prepared you are. Things like this will get you a lot more customers. Are you "prepared"? tips for real estate agents to get more customers. 

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The best way to get more customers is to know the properties like the back of your hand, especially once you get to dealing with the higher-end properties, which require much more attention to detail. Are you "prepared"? tips for real estate agents to get more customers. The goal is to sell the property quickly and build a great relationship with the customer. 

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This episode is dedicated to helping new real estate agents from being caught up in the adverse effects of the upcoming real estate bubble crash that most experts say is coming this year. Instead, this is the best and most surefire way to stay in demand. Now is the best time to protect yourself and your team against the upcoming housing crash.

.

Learn the techniques that can help you avoid the headache of the real estate housing crash—no need to wait until the last minute to get help. 

.

Now is the best time to protect yourself and your team against the upcoming housing crash. Take the proper action steps needed today that will ensure you have a positive, prosperous future in real estate.

Send us a text