The Missing Manual Show

The Missing Manual Show

By Julia Levy, Jenny Cotie KangasBusinessTechnologyCareersManagement
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The Missing Manual Show episodes

  • How Design Thinking Can Help Save Your Work From Failure.

    Doing the work is only half the battle. Knowing how to navigate the machine is the rest.

    In this session of The Missing Manual, Jenny Cotie Kangas and Julia Levy deconstruct why Design Thinking is a critical piece of operational tradecraft, not just a buzzword for the innovation lab.

    What Jenny and Julia cover:

    • The "Work" of Empathy: Why understanding the human on the other side of a process is a tactical advantage, not a soft skill.
  • Saving the Project: Using design principles to bypass corporate friction when the "official" plan falls apart.
  • Iterative Execution: Why the "Doers" prioritize shipping over perfection to maintain momentum in complex systems.
  • This isn't high-level leadership theory. This is documentation for the people in the trenches raising the bar for how work actually gets done.

    No scripts. No fluff. Just the tradecraft.

    16 min
  • Why We’re Writing the Work Manual You Never Got!

    Ever feel like there’s a secret playbook for corporate success that everyone else received but you? In this debut episode, Julia Levy and Jenny Cotie Kangas (JCK) pull back the curtain on why they launched The Missing Manual.

    They’re ditching the scripts and fluff to bridge the massive gap between "getting the job" and "doing the work."

    If you’re a builder, a practitioner, or a doer tired of "easy buttons" that don’t work, this is your home. Tune in to hear how we’re raising the bar for organizational navigation and why the "unwritten rules" are the only ones that actually matter.

    6 min

About The Missing Manual Show

From the publisher's feed

The Missing Manual: Documentation for the Doers