
Sign up to save your podcasts
Or


Doing the work is only half the battle. Knowing how to navigate the machine is the rest.
In this session of The Missing Manual, Jenny Cotie Kangas and Julia Levy deconstruct why Design Thinking is a critical piece of operational tradecraft, not just a buzzword for the innovation lab.
What Jenny and Julia cover:
This isn't high-level leadership theory. This is documentation for the people in the trenches raising the bar for how work actually gets done.
No scripts. No fluff. Just the tradecraft.
Ever feel like there’s a secret playbook for corporate success that everyone else received but you? In this debut episode, Julia Levy and Jenny Cotie Kangas (JCK) pull back the curtain on why they launched The Missing Manual.
They’re ditching the scripts and fluff to bridge the massive gap between "getting the job" and "doing the work."
If you’re a builder, a practitioner, or a doer tired of "easy buttons" that don’t work, this is your home. Tune in to hear how we’re raising the bar for organizational navigation and why the "unwritten rules" are the only ones that actually matter.
From the publisher's feed
The Missing Manual: Documentation for the Doers
In the world of work, there are the skills that get you the job, and then there’s the tradecraft required to actually build. Hosted by Julia Levy (Fortune 500 Talent Acquisition Executive) and Jenny Cotie Kangas (Future of Work Disruptor), this is an unscripted deep-dive into the high-stakes execution that doesn't come with an instruction book.
We go beyond "career hacks" to provide a forensic look at organizational navigation and institutional tradecraft. From the mechanics of a multi-million dollar RFP to the front lines of Agentic AI and Talent Operations, we explore how the corporate machine actually moves so you can build within it effectively.
What we document:
We don't believe in "easy buttons." We believe in the hard, intentional work of building something that lasts. If you are a builder looking for the map to the modern corporate landscape, this is your manual.