The Modern Waiter Podcast

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The Modern Waiter Podcast episodes

October 14 The 2 Jobs Every Busy Restaurant Needs Can't Be Without
Who really runs a restaurant? It is not who you think. There are two positions that act as the linchpin of every busy restaurant. Managers, bartenders, servers, and chefs all matter. But when the restaurant gets busy and one of these two spots goes empty, the whole operation can fall apart. #RestaurantLife #ServerLife #RestaurantIndustry
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16 min
October 07 The stuff customers really want to know
Do waiters judge you by what you order? Can servers tell how much you'll tip before you even sit down? In this episode of The Modern Waiter Podcast, we answer the questions customers really want to ask but never do.
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With over 30 years in the restaurant business, we share the restaurant secrets servers don't usually say out loud: what we think when you don't tip, whether we talk about you after you leave, the "innocent" habits that are actually rude, and the right way to send food back (hint: within 2 bites). #TippingCulture #RestaurantSecrets
Not in the industry? Drop the questions you've always wanted to ask a waiter in the comments, and we might answer them on a future show.
Subscribe for new episodes every week.
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16 min
October 01 Why Restaurants Are Empty: Eating Out Is Too Expensive Now
Why are restaurants empty? Eating out is too expensive for a lot of people right now, but after 30+ years in the restaurant industry, we think the real problem goes deeper than restaurant prices. A normal night out for two now easily runs $150 to $250. On top of that come service fees, credit card fees, and a customer experience that too often doesn't feel worth the check.
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Tell us in the comments: when was the last time you walked out of a restaurant and said, "This isn't worth it"? #RestaurantIndustry #EatingOut #ModernWaiterPodcast

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19 min
September 21 How Much Money Do Waiters REALLY Make? ($60K to $120K a Year)
In this week's podcast we breakdown exactly how restaurant waiters get paid. How much money do waiters really make? From $100 shifts to six figure server income
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We get asked about money all the time. When you are staring at a $600 bill, does a flat tip work, or is it time to rethink the math? We break down how the check size impacts your server's take-home pay and why restaurant service costs are what they are.
#HowMuchDoServersMake #TippingCulture #restaurantindustry

What is the biggest tip you have ever left, or received? Let us know in the comments. Subscribe for weekly restaurant industry breakdowns.

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8 min
September 18 10 Questions Your Waiter Never Answers Honestly (We Just Did)
Customers always ask us stuff, but servers never give the real answer... until today.We are answering the 10 questions every diner wants to know. What really happens when you send food back?
What is the craziest thing YOU have ever seen in a restaurant? Drop it in the comments.
ABOUT THE SHOW:
The Modern Waiter Podcast is hosted by two friends with over 45 years combined experience. We break down server life, restaurant secrets, front of house vs back of house dynamics, and what really happens behind the scenes, for servers, bartenders, and people who love dining out. New episodes weekly.Please let us know what your thoughts are on this. Subscribe. Subscribe. Subscribe people. We will see you next week.

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See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.
17 min
September 10 The Server Tier List: Who's Actually Good at This Job?
The Server Tier List is here. We're ranking every type of server you'll actually find on the floor, from the S-tier legends who make every shift look easy to the F-tier disasters who make the whole restaurant sweat. We've been in this business for over 30 years, and we've seen every type of server come through the door. Let us know in the comments who you'd add to the tier list, and where your coworkers land.#ServerLife #RestaurantIndustry #waiterlife
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17 min
September 03 We're Servers and We Hate Tablet POS Systems
Tablet POS systems are everywhere, but are they actually killing hospitality?
Systems like Toast and Square, Management loves the mobility, but servers are losing the rhythm of hospitality, eye contact, and the ability to multitask across multiple tables.
We cover why table side payment sounds great in theory but slows down split checks, why that "accuracy" claim is a myth, and why looking at a screen is making service feel like self checkout. Plus the cracked screens, dead batteries, and menu digging that wastes time you should spend with guests.
If you work in restaurants, use a restaurant pos system, or are deciding on a POS system for your restaurant, this is the server truth no sales demo will tell you.#restaurantlife #serverlife
Do you love or hate tablet POS systems? Let us know in the comments, are you team stationary terminal or team tablet?
The Modern Waiter Podcast is hosted by two friends with over 45 years of combined experience. New episodes weekly on server life, restaurant secrets, and front of house vs back of house dynamics.
SUBSCRIBE for weekly restaurant industry insights

Follow Me On Social Media:
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22 min
August 26 How Servers Are Making $10K a Month Serving Tables
Can you really make $10,000 in one month serving tables? TikTok's (https://www.tiktok.com/@kennyonshift) Kenny Johnson did, and he breaks down exactly how on this episode of the Modern Waiter Podcast.
We sat down with Kenny Johnson, the Philly-based server and TikTok creator who teaches servers how to hit $5K and $10K months. We get into the real strategies behind his $10K month, why most servers stay broke, and what you can change on your next shift.
You will learn why you should stop asking to be cut, why doubling Friday, Saturday and Sunday is non-negotiable, how transition tables during doubles make easy money.
Have you hit a $10K month serving? What was your best month?
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35 min
August 19 Every Type of Restaurant Worker Explained (Which One Are You?)
Every restaurant has them. From the Rockstar Server who never misses a dessert upsell to the Burned Out Manager who mentally quit two years ago, we break down every type of restaurant worker you've ever worked with or been served by. #serverlife #restaurantlife
Working in a restaurant means navigating a cast of characters unlike any other industry. Which archetype are you? Which one is hardest to work with? We will answer that in the next show.
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24 min
August 13 Is That Restaurant Credit Card Fee Even Legal?
Are restaurant credit card fees actually legal? Learn why these charges are appearing on your bill and where the money goes.
More restaurants are adding extra costs to checks, often labeling them as credit card processing fees. If you have noticed these charges popping up over the last five years, you are not alone.
In this episode, we get into why restaurants started charging credit card processing fees instead of just raising menu prices, which states like Connecticut and Massachusetts ban it outright, what Florida actually requires for disclosure, and why we believe this fee is going to change how people use credit cards altogether.
#CreditCardFee #ServerLife #RestaurantLife
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15 min