Things kick off interestingly, as Eric is stuck in traffic and doesn't arrive until a couple minutes into the show. After his arrival (and rant about how the driver's license test being more difficult would end traffic) we hear Eric's conversation with MoH recipient Flo Groberg at UMUC, and then the Military Health Service TriCare Acting Program Director Col. (Ret.) Ken Canestrini provides answers to the burning questions relating to the program changes coming on Jan. 1.