Episode 13 – Tony Sagastume: Reinvention, Winning, and the Evolution of a Leader
Tony Sagastume’s retail journey began at the ground floor—literally. From driving forklifts at the original Price Club in 1983 to executive roles at Macy’s, Best Buy, and beyond, Tony has spent decades learning, leading, and most of all—teaching.
In this episode, Tony shares the full arc of his story: the lessons from warehouse floors, the pressure and politics of corporate life, the mentors who shaped him, and the evolution from boss to servant leader. He opens up about the painful moments that taught him the most, and the thrill of building high-performing, competitive teams that loved to win—and did.
You’ll hear how Tony went from retail rookie to media darling, how he led with humility and accountability, and how he’s now channeling a lifetime of wisdom into his own venture, Smart Fox, helping others grow through consulting and e-commerce.
Tony’s story is a masterclass in reinvention, resilience, and the human side of leadership. Whether you’re managing a team or starting from scratch, this one is for anyone who believes in the power of people—and the joy of winning together.
#gratefulheart #leadershipjourney #retailstories #reinvention #servantleadership #winningmatters