Incentivizing clients to stay isn't just about charging cancellation fees. You also need to explain the key role they play and provide rewards for good behaviors.

Real world examples that you can actually use to say no to clients. You don't always have to say yes! Setting boundaries and breaking up with bad clients is important to your business' health, but really how do you say no? I am giving you real examples and tactics that you can actually use.

Diagnosing of health issues is now done by our friends and work colleagues on Facebook. Does this make sense?

In this episode I cover the economics of minimum wage and how there are unintended consequences in the governmental regulations that are pushed on small businesses.

Beauty professionals are sued every day for the simplest accidents and unintentional fowl-ups. We have all worked so hard to learn, graduate, start our careers and grow grow grow, but what are we doing to protect all this hard work? How to we ensure the protection we choose is the right choice?

Protecting your business couldn't be more important. We all need to safeguard our successes and ensure our hard work doesn't get wasted by a simple accident. In this episode Nanci Soltani of Fandango Salon shares her amazing and eye-opening story.

Professional nail companies are reaching out the the general public to grow and promote their products. What does this mean for us professional nail techs?

We are not lowly nail techs who can blame our ignorance on our vocations. If we want to be treated like businessmen and women then we need to start acting like it. Here are my key success factors that you should be addressing in your individual businesses. You CAN take your business to the next level if you focus your energies in the right way.

There's more to the closure of Marinello than meets the eye. To me this is a wake up call telling us we need to make some drastic changes to this industry or we won't be enjoying it much longer.

It's not easy being a business person and wanting to be there for your family and friends. I have found a technique that has really helped me get the most out of my working hours, helped me focus so I can be more present, and also be more successful in all facets of my life.