The supermarket chain Checkers recently launched a cashier-less supermarket. The new automated store does not need cashiers and has no checkout points. Ayabonga Cawe, a development economist, Columnist, MD of Xesibe Holdings and hosts MetroFMTalk on Metro FM says this is a strategy by Checkers not just about reducing labour costs, but primarily gathering more customer data through extensive monitoring and surveillance of customers.
GUEST: Ayabonga Cawe, a development economist, Columnist, MD of Xesibe Holdings and hosts MetroFMTalk on Metro FM