Drs. Meghan Swarthout and Michael Alwan share their challenges around technician recruiting and retention in the current landscape for health care organizations.

Guest speakers:

Michael Alwan, PharmD, MS

Moderator:

Show Notes:

[02:00-04:27] Setting the stage for the current pharmacy technician landscape

[04:28-06:07] How technician recruiting and retention impacts patient care and organizations

[06:08-10:25] Other strategies to address the issue

[10:26-11:38] Contrast between a career ladder and a career lattice

[11:39-15:14] Other novel approaches

[15:15-17:12] How to track success rate

[17:13-19:55] Progress seen after making changes

[19:56-21:48] How frontline staff can contribute and help improve situation

[21:49-23:03] Advice for folks struggling with the issue

Links | Resources:

Recruitment, Selection, and Retention of Pharmacy Personnel (ashp.org)

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