The Next GenCast

Our *Christmas special* is a fireside chat with the wonderful Sarah-Jane Marsh, CEO of Birmingham Women's and Children's Hospital.

Sarah-Jane joined the NHS via the Graduate Management Scheme. Appointed Chief Operating Officer at Birmingham Children’s Hospital in December 2007, and Chief Executive just over a year later, whilst still only 32, the Trust has been under her leadership for 12 years and was named ‘Provider Trust of the Year’ by the Health Service Journal in 2015, and rated Outstanding by the CQC in February 2017.

In 2015, Sarah-Jane took on the additional role of Chief Executive of Birmingham Women’s, before going on to integrate the two Trusts to create the first Women’s and Children’s NHS Foundation Trust in Europe in little more than 18 months. In 2016, Sarah-Jane was asked to head-up the NHS England Maternity Transformation Programme, which aims to make maternity care across England safer, and more personalised. 

More recently, she was asked by the Government to lead the testing aspect of their Covid-19 'Test and Trace' programme.

In this episode, Sarah-Jane talks candidly about her recent experience working for the Government, reflects on how she coped when her resilience hit rock bottom, and shares some of the lessons she's learnt on her leadership journey so far...

*Highlights:

• What it was like being asked to lead for 'Test and Trace' (3 mins)
• Managing life at home alongside that responsibility (6.5 mins)
• Lessons learnt from that role (11.5 mins)
• How her resilience hit rock bottom (13 mins)
• Her journey to CEO (19 mins)
• Managing imposter syndrome (23 mins)
• Her proudest moments (27 mins)
• What she'd like to achieve over the next 10 years (30 mins)
• How she balances being a mum (34 mins)
• How she copes with abuse on Twitter (40 mins)
• Her final recommended resources, role model, and top tips fo new leaders (42 mins)

*Resources:

• Jess Phillips' first book that Sarah-Jane mentions when she talks about imposter syndrome
• Our podcast episode with Sir Bruce Keogh, Sarah-Jane's Chairman at Birmingham Women's and Children's Hospital

*Social media:

• @BWCHBoss
• @NextGGP

*Subscribe to the Next Gen GP monthly bulletin to keep in the loop about future webinars, podcast episodes, and our virtual programmes:

• bit.ly/NGGPbulletin

Wishing you all a safe and happy Christmas, and we will be back in 2021!

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This conversation is with an inspiring leader earlier on in her career, Dr Sonali Kinra. Sonali is a friend and colleague, and has been part of a team leading our Nottingham Next Gen programme since it's inception.

Sonali completed her undergraduate training in India and moved to England in 2004. She began practising as a GP in 2008, and since then she's been a GP partner, sessional GP, and continues to practise as a portfolio GP in North Central London.

She's still GP Retention Lead in Nottingham and Nottinghamshire Integrated Care System, working with various stakeholders to improve recruitment, retention and wellbeing across traditional and additional roles in general practice and Primary Care Networks. In October 2020, she was elected nationally to serve as a member of the RCGP Council for 3 years.

just after this podcast was recorded, it was also announced that Sonali has been appointed interim Clinical Associate in the primary care team at NHS England and NHS Improvement.

We explored her values and where they came from, her leadership journey so far, and her thoughts on where she might go from here...

*Highlights:

• Growing up in India, and what her family means to her (4 mins)
• Work-life juggle (6.5 mins)
• Current roles (10 mins)
• Managing clinical work alongside other roles (10.5 mins)
• How to get into leadership roles (14 mins)
• Reflections on being from a BAME background and what we need to do (22 mins)
• Future career plans (26 mins)
• Recommended book, role model, and top advice for new leaders (28 mins)

*Resources:

• Our 'Next Gen Nabs' (a 5 minute Q&A) earlier this year with Sonali
• Sonali's latest blog for Nottingham ICS

*Social media:

• @SonaliKinra
• @NextGGP

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This conversation is with Joe Harrison, Chief Executive of Milton Keynes University Hospitals NHS Trust (MKUH), and one of the most inspiring hospital leaders I've ever come across.

Joe's been at MKUH since 2013, having spent decades working in acute hospitals. His focus has been on technology, improving staff wellbeing, and patient safety. MKUH's achievements on these fronts are remarkable, and Joe's thoughtful and caring leadership style are a testament to this.

For example, MKUH have spent the last three years trailblazing in the digital world of health care, and already have more than 70,000 patients registered to their MyCARE app which allows them to book and change appointments, access hospital correspondence and information from their smartphone. Recently they became one of the first hospitals in the UK to enable patients to view their consolidated health care records directly within the Health app on their iPhone.

To improve staff wellbeing they've worked hard to introduce a range of benefits in recent years, including free car parking for all staff, free tea and coffee in all staff rooms; and enhanced staff health and wellbeing services – particularly around stress and musculoskeletal conditions, enhanced bereavement leave, special leave and flexible working.

Joe is married to Samantha Jones, a nurse by background who has also had a successful career in the NHS, which you can hear more about in Episode 2. They have 11-year old twins, and are really open about how they work hard to make sure family comes first.

In this episode we dig a bit deeper, and explore how he got to his current role, why he cares about the things he does, and what it's been like leading a hospital trust during Covid:

*Highlights:

• Failing his A levels (4 mins)
• Becoming a hospital chief exec (6 mins)
• Advice he'd pass on from the jobs he's done (10 mins)
• Highs and lows of his job (13 mins)
• What keeps him awake at night (15.5 mins)
• Why he's chosen to focus on staff wellbeing (23 mins)
• The digital transformation at MK (26 mins)
• His vision for MK going forwards (32 mins)
• Leading through Covid as a hospital chief exec (36 mins)
• Work-life blend (40 mins)
• Final questions- a recommended resource, a leader he sees as a role model, and top tips (41.5 mins)

*Resources:

• The Kings Fund
• Desert Island Discs with Sir Anthony Seldon
• A podcast we recorded with Sam, Joe's wife- Backstage with Samantha Jones

*Social media:

• @JoeMK
• @NextGGP

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This conversation is with Prof Nick Harding, Chief Medical Officer for Operose Health.

Nick has worked as a GP in inner-city Birmingham for more than 20 years, and was a founding partner of the Modality super-partnership. He was Chair of Sandwell and West Birmingham CCG, and has held a number of national roles including Senior Clinical Advisor to NHS England.

Nick has also found time to set up some incredible health projects in Malawi, and was recognised with an OBE in June 2015 for services to primary care.

He'll be familiar to you if you've been part of Next Gen, because Nick has championed everything we've been doing since we started over 3 years ago and has spoken at more than 40 programmes about his leadership journey.

In this episode we dig a bit deeper, and explore his thoughts on lockdown, leadership, and the future of general practice....

*Highlights:

• Coping with Covid (7 mins)
• Perspective on the future (11.5 mins)
• Leading virtually (14 mins)
• His new role at Operose Health (16.5 mins)
• Balancing leadership and clinical work early in one's career (19 mins)
• FOMO (25 mins)
• Perserverance (30 mins)
• Hope for the future (32 mins)
• Final 3 questions- recommended resources, a leader he admires, and top 3 bits of advice (36 mins)

*Resources:

• The 'window of tolerance' model he mentions at 8 mins
• The Stockdale Paradox
• A leader he admires- Sir Bruce Keogh- and the Next GenCast we recorded with him
• Simon Sinek's new podcast he recommends
• Nick's recent Next Gen GP webinar with Oliver Nyumbu on 'Leadership in time of Uncertainty and Crisis'

*Social media:

• @NickJHarding
• @NextGGP

*Subscribe to our monthly bulletin for further webinars, podcast episodes, and programme updates:

• https://bit.ly/NGGPbulletin

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This conversation is with Karyn McCluskey, chief executive of Community Justice Scotland. I heard Karyn on a podcast a few years ago, and never forgot her story.

Karyn trained as a nurse in the NHS, but has worked in the police for the last 22 years. She was Director of the Scottish Violence Reduction Unit for the last decade, which proposed a different way of addressing violence in Scotland. They developed injury surveillance, gang intervention and gang exit, and focused on preventing knife carrying and injury. She helps support the Medics Against Violence charity in Scotland, set up in conjunction with the Violence Reduction Unit.

So how did Karyn get such startling results in a city once known as the murder capital of western Europe?.

Listen to Karyn's story, the lessons she's learnt, and the advice she'd give to any leader with a drive to tackle 'wicked' problems,

*Highlights:

• Her vision and story (2 mins)
• Advice on making change (13 mins)
• Coping with failure (22 mins)
• Working within political timescales (25 mins)
• Changing things without evidence (28 mins)
• Imposter syndrome (32 mins)
• Resilience and decompressing (39 mins)
• Mum guilt (40 mins)
• Final 3 questions- recommended resources, a leader she admires, and top 3 bits of advice (42 mins)

*Resources:

• Her Ted Talk: 'Proceed til Apprehended'
• The podcast where I first heard Karyn: Reasons to be Cheerful (Episode 50)
• More about Karyn's work

*Social media:

• @KarynMcCluskey
• @NextGGP

*Subscribe to our monthly bulletin for further webinars, podcast episodes, and programme updates:

• https://bit.ly/NGGPbulletin

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This is Part 2 of a really enjoyable and uplifting conversation with Dr Bob Klaber OBE. If you haven't yet, Part 1 is worth a listen first!

Bob is a Consultant General Paediatrician & Director of Strategy Research & Innovation at Imperial College Healthcare NHS Trust. He has a strong interest in individual and systems learning, behavioural insights work and leadership development.

In 2015, Bob set up a team who continue to drive an ambitious project to create a culture of continuous quality improvement across Imperial, and is now leading work on the development and implementation of the Trust’s new organisational strategy.

Bob is also a strong advocate for child health, and co-leads the Connecting Care for Children (CC4C) integrated child health programme in North West London, which is focused on developing whole population integrated care models of service and training within paediatrics and child health. He was awarded an OBE in 2018.

This conversation is in two parts. In Part 2, we discussed:

*Highlights:

• Balancing clinical work with leadership roles (1.5 mins)
• Multitasking (4 mins)
• Language and tone in virtual communication (9 mins)
• Work-life blend (14.5 mins)
• Switching off (18 mins)
• Final 3 questions- a book recommendation, a leader he admires, and top 3 bits of advice (20 mins)

*Resources:

• Book recommendation- Humankind, by Rutger Bregman

*Social media:

• @BobKlaber
• @CC4CLondon
• @NextGGP

*Subscribe to our monthly bulletin for further webinars, podcast episodes, and programme updates:

• https://bit.ly/NGGPbulletin

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In this episode we go backstage with the wonderfully optimistic and energetic Dr Bob Klaber OBE.

Bob is a Consultant General Paediatrician & Director of Strategy Research & Innovation at Imperial College Healthcare NHS Trust. He has a strong interest in individual and systems learning, behavioural insights work and leadership development.

In 2015, Bob set up a team who continue to drive an ambitious project to create a culture of continuous quality improvement across Imperial, and is now leading work on the development and implementation of the Trust’s new organisational strategy.

Bob is also a strong advocate for child health, and co-leads the Connecting Care for Children (CC4C) integrated child health programme in North West London, which is focused on developing whole population integrated care models of service and training within paediatrics and child health. He was awarded an OBE in 2018.

This conversation is in two parts. In Part 1, we discussed:

*Highlights:

• Coping with Covid-19 on the paediatric wards (3 mins)
• Leading through a crisis (7.5 mins)
• What it means to be a leader (8.5 mins)
• Early influences (11 mins)
• Dealing with conflict (16 mins)
• "Managing up" (21 mins)
• Connecting Care 4 Children, and the leadership lessons from this (23.5 mins)
• A renewed focus for the NHS (32 mins)

*Social media:

• @BobKlaber
• @CC4CLondon
• @NextGGP

*Subscribe to our monthly bulletin for further webinars, podcast episodes, and programme updates:

• https://bit.ly/NGGPbulletin

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In this episode we go backstage with the formidable Professor Sir Bruce Keogh.

Sir Bruce is currently Chair of Birmingham Women's and Children's Hospital, after leaving his position as NHS England’s National Medical Director where he was responsible for clinical leadership, quality and innovation for 10 years.

Before this he enjoyed a distinguished career in surgery, working as a consultant cardiac surgeon at University Hospitals Birmingham before becoming Director of Surgery at the Heart Hospital and Professor of Cardiac Surgery at University College London. 

In this episode, Bruce talks about the highs and lows of his journey to becoming Medical Director of the NHS, including:

*Highlights:

• Growing up in Zimbabwe and trying to get into medical school (4 mins)
• Applying for the NMD role (12.5 mins)
• Imposter syndrome (16 mins)
• Dealing with politicians (18.5 mins)
• Handling criticism, especially over the junior doctors' strike (23 mins)
• Achievements in his role as medical director (28 mins)
• Leaving NHS England (36 mins)
• The qualities of a good leader (39.5 mins)
• Leaders he admires and why (42 mins)
• His top advice for new GP leaders (43.5 mins)

*Social media:

• @DrBruceKeogh
• @NextGGP

*Subscribe to our monthly bulletin:

• https://bit.ly/NGGPbulletin

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In this episode we go backstage with Baroness Dido Harding.

Baroness Harding has been appointed to lead the programme of testing and tracing as part of the government’s ongoing response to coronavirus. 

You might know her better as Chair of NHS Improvement, a role she's held since 2017. Before that she was Chief Executive of TalkTalk, and she has also held a variety of senior roles at Sainsbury, Tesco, Thomas Cook and Kingfisher.

In 2014, Dido was offered a peerage and sits in the House of Lords as a Conservative peer. Dido is married to politician John Penrose, has two children and, in what spare time she has left, is a jockey and racehorse owner.

*Highlights:

• Experience of leading NHS Test and Trace (3.5 mins)
• Early influences (6 mins)
• The TalkTalk cyber attack and leading through a crisis (9 mins)
• Managing the media (16.5 mins)
• Working in a male dominated environment (20 mins)
• Moving on, and motivation to join the NHS (25.5 mins)
• Surprises on joining the NHS (30 mins)
• Common traits of good leaders (34.5 mins)
• Work-life blend (38 mins)
• Recommended book (see below) (42.5 mins)
• Dido's final leadership advice (43 mins)

*Resources

• Recommended book: Team of Teams, by Stanley McChrystal
• Also mentioned: A Peacock in the Land of Penguins

*Social media:

• @DidoHarding
• @NextGGP

You can find more podcast episodes, webinars, and sign up to our monthly bulletin on our website.

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In this episode we go backstage with Samantha Jones.

Sam started her NHS career as a nurse, before climbing the management ranks to eventually become Chief Executive of 2 hospital trusts. She went on to become the Director of the New Care Models programme at NHS England, leading on the implementation of the new care models outlined in the NHS Five Year Forward View. This included launching 50 vanguards to take the lead developing new care models to act as the blueprints for the NHS.

Following a period of working independently across a range of private organisations and institutions, in January 2019, Sam was appointed as CEO/President of Centene UK to lead the UK’s strategy aimed at enabling and supporting integrated care across the UK.

In this episode, we had a frank conversation with Sam about her experience in these roles, and also got some great advice about managing an amazing career alongside bringing up a young family.

*Further highlights:

• Experience of working at NHS England (4 mins)
• Learning from implementing the new models of care (11 mins)
• Traits of effective leaders (13 mins)
• Managing the imposter syndrome (14 mins)
• The role of coaching (16 mins)
• Work life balance (19.5 mins)
• A book she recommends (see links below) (25 mins)
• Sam's top pieces of advice for new leaders (26.5 mins)

*Resources

• Leaflet on work life balance which Sam helped to curate from leaders across health and social care
• Recommended book: Team of Teams, by Stanley McChrystal
• Desert Island Discs with Heather Rabbatts
• Great advice: Everybody's free to wear sunscreen

*Social media:

• @SamanthaJonesUK
• @NextGGP

You can find more podcast episodes, webinars, and sign up to our monthly bulletin on our website.

Hosted on Acast. See acast.com/privacy for more information.