Identifying and finding your customer avatar and generating sales from them for you and your clients can be very effective. Doug Morneau has developed this technique during his 32 years as a serial entrepreneur. He connects with clients when he shares their beliefs culture. Rather than liking his client’s post on Facebook, Instagram or Twitter, Doug prefers spending time with them personally so he can build a deeper level of relationship.
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Doug Morneau of Real Marketing Real Fast on Identifying Your Customer Avatar to Generate Sales
Welcome to the Business Building Rockstars Show, Doug Morneau.
Thanks so much. I’m happy to be here.
You have this amazing energy that is so uplifting. I enjoy every conversation we have.
We've had a few and some of them have gone rather long. I've talked to you and I've seen it get dark at your place, so I was like, “It’s time to go. It's getting dark in the east.”
The crazy thing is our first way of connecting was so quick and you mentioned hopping on a call and I said “Now? Am I available now or something?” and it was late. It was at night and we wound up chatting forever. It's because of us connecting that you shared about Chris Ducker's service, the Virtual Staff Finder, which I went ahead and hired an assistant through them. It's amazing when you connect with people and have these organic conversations and what can happen from it. There are many amazing things since we first connected. That's one of the reasons as well I'm super excited to have you on the show because I talk about this with my audience and with my students and clients, but to be able to continue the conversation is powerful. I was recently on your podcast so I already gave our audience a bit of an overview with your bio, but do you want to share about the podcast and the books and everything else? Anything you want to bring us up to speed to what you're doing?
I'll start with sharing my approach to marketing. My approach is we identify your customer avatar or your end-customer. We get a real big stick, we reel it down on one end so we can get a grip with two hands. We find your customer, we beat them over the head, we pick them up by their pant legs, and we shake them upside down until all their money falls out. For some people that's very aggressive and it's not their comfort zone. They probably won't enjoy working with me because I'm not interested in branding and name recognition and distribution or whatever you want to call it. What I'm interested in is generating sales for myself and my clients. In terms of my podcast, it was on my goal list. Every year between Christmas and New Year, I shut down for about a week and I do a deep dive in reflection on how was my last year, what goals did I hit, what goals did I miss, what are the things that are causing me to miss my goals, what are the distractions, what things am I procrastinating, what people should I spend less time with, what people should I spend more time with, and then I reset some goals.
For 2017, I set some pretty big goals and I signed a contract to write three books. My goal was three books in twelve months, launch a podcast, rebrand my website, and launch a membership site for our health and wellness, so a very big appetite.