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How can the “Closer to You” mantra of Nordstrom deliver an integrated premium customer experience if the Rack is riffed out? There are so many more questions than answers in this debate. Join Robin Lewis and Shelley E. Kohan as they discuss the pros and cons of this hot topic. And here’s a bright idea as an alternative to the off-price model for luxury goods: Nordstrom should pioneer a vendor consortium for liquidating premium merchandise. They are perfect for this job and know how to pull it off without tarnishing any brand image. Listen and learn from two experts who have a lot to say on the subject.

Time Stamps:
1:06 - Why the confusion? Nordstrom’s new game plan, spinning off Rack was not part of it!
4:45 - Early days of the Rack
7:20 - What’s the difference? Off-price versus outlet stores
13:55 - Digital’s role in the off-price model
18:10 - The future of off-price inventories

For more strategic insights and compelling content, visit TheRobinReport.com where you can read, watch, and listen to content from Robin Lewis and other industry experts.

Be sure to follow us on LinkedIn and Twitter for the latest from Robin Lewis and The Robin Report.

For more strategic insights and compelling content, visit TheRobinReport.com, where you can read, watch, and listen to content from Robin Lewis and other retail industry experts, and be sure to follow us on LinkedIn and Twitter.