The Practice Playbook Podcast with Susan Guthrie

The One Negotiation Tactic That Wins Every Time (And How Mediators Can Use It Too!) on Make Money Mediating #535


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Susan Guthrie shares the one negotiation skill that works every time, no matter the context;  and how you can use it to build both resolution and rapport. In this solo episode, she introduces the powerful concept of framing, the art of shaping how information is presented to influence how it is received. Framing is not about manipulation. It is about emphasizing what matters most to help parties hear each other differently, and it is a tool that can completely shift the tone of any mediation.

You’ll hear practical ways to refine your framing skills, from AI powered prompts to marketing messaging that better communicates your impact. Whether you are guiding high conflict clients through a tough negotiation or talking about your services in a networking conversation, framing helps you lead with clarity, connection, and confidence.

Here’s what else you’ll hear in this episode:

  • How strong negotiators use framing to drive outcomes and build agreement
  • Ethical ways to reframe messaging in mediation to help parties truly hear each other
  • How framing can reduce conflict and position you as a narrative guide in the room
  • Smart ways to use AI tools to reframe challenging client statements and practice scripts
  • Why framing is not just a skill, it is a strategy for practice growth and positioning
  • Be sure to grab your copy of Susan’s free downloadable Framing Toolkit, including real life reframing phrases and AI prompts you can use right away.

    Want to Go Deeper?


    Each week, I publish two companion articles that expand on the episode’s key themes—one on the Practice Building Blog and one in my Practice Building Tip of the Day newsletter on LinkedIn. If you’re looking for practical takeaways you can implement right away, don’t miss this week’s articles, which dive into how better framing can transform your messaging, your website, and your client outcomes.


    👉 Link to Blog Article
    👉 Link to LinkedIn Newsletter

    ====================

    This Episode is Sponsored by Thinkific!

    If you're ready to turn your expertise into scalable income, Thinkific is the platform to make it happen. I’m currently using Thinkific to build out my own suite of on-demand programs, and it’s become a key part of how I’m diversifying my business.

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    Be sure to check out my recent episode on diversifying your income as a legal or dispute resolution professional, and the companion article on monetizing your expertise with downloadable programs—both linked below to help you get inspired and started.

    Article:  The Fast-Track Guide to Creating a Profitable Downloadable Course

    Episode: Turn Your Expertise Into Income: A Step-by-Step Guide to Monetizing Your Knowledge on Make Money Mediating #529

    ============================

    WANT MORE CONTENT?

    Get SUSAN'S FREE BOOK: https://lp.constantcontactpages.com/su/tFTeMJf/SuccesswithSusan

    Get the FREE LinkedIn Newsletter from Susan, "Practice Building Tip of the Day": Weekly Practice Building Tips Newsletter

    Susan's New Weekly Business Journal is NOW AVAILABLE!  https://susaneguthrie.com/the-journal

    Reach out to Susan at [email protected]

    Susan's Coaching Services:  https://susaneguthrie.com/services

    Website: https://susaneguthrie.com

    Social Media:

    Susan on Instagram: https://instagram.com/susanguthrieesq

    Susan on LinkedIn: linkedin.com/in/susaneguthrie

    Make Money Mediating on Instagram: https://instagram.com/makemoneymediating

    *****************

    Meet Our Creator and Host: Susan Guthrie

    Susan Guthrie, nationally recognized as one of the Top Family Law Attorneys and Mediators in the United States, has transitioned from a successful legal and mediation practice to become one of the foremost trainers and consultants for professionals in the field. As Chair-Elect of the American Bar Association’s Section of Dispute Resolution, Susan is dedicated to advancing the practice and profession of dispute resolution worldwide. Through her Top 1% in the World podcast, The Divorce & Beyond Podcast with Susan Guthrie," she continues to share her expertise, reaching millions of listeners globally.

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    The Practice Playbook Podcast with Susan GuthrieBy Susan E. Guthrie LLC

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