When a young patient deteriorates from back pain to septic shock and then paraplegia, the questions begin. ‘Safeguarding Healthcare’ host Dr David Rankin and Dr Paul Lane, the Medical Director Safety, Quality and Innovation at The Prince Charles Hospital in Brisbane, dissect this intriguing scenario. Together they discuss delayed diagnosis, open disclosure, and clinical accountability. They explore how to support distraught families, communicate with care teams, and lead through crisis while upholding safety and transparency.

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