Organizational assessments can sound intimidating—like a test, a grade, or a “gotcha.” We sit down with Joan Brown, Chief Operations Officer at Third Sector Company, to reframe assessments as one of the smartest business moves a nonprofit can make—especially during leadership transition.

Joan explains that a strong organizational assessment is not about blame. It’s a systematic look at operations, performance, systems, and culture to answer one question: Are we operating in the best possible way to serve our mission? The real value is that it creates clarity and alignment across the organization—so decisions can be made with facts, not feelings or assumptions.

This conversation is especially timely for boards and leaders navigating an interim period. Joan shares why assessment belongs at the top of the interim playbook: it builds a shared reality of where the organization truly stands. And that shared reality becomes the foundation for priorities, staffing decisions, resource deployment, and even a far more accurate CEO/ED job description—particularly after a long-term “legacy leader” has held an outsized set of responsibilities for years.

You’ll also hear the nuanced difference between transitions when a beloved CEO departs versus when a leader has been let go: in one case, people may defend the past; in the other, emotion can flood the process. Either way, a transparent and participatory assessment helps separate noise from truth and turns tension into forward motion.

Joan says it best: “The main goal of the assessment process is shared reality.” When nonprofits build that shared reality early—using data, participation, and transparency—they gain the power to prioritize confidently, stabilize culture, and position the next leader for success.

If your board is preparing for leadership change, facing recurring “fires,” or simply wants better decisions with limited resources—this episode is your push to start the assessment conversation now.

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