We explore the 3 subcategories of clientele you need to be aware of: The Rockstar Client, The Coachable Client and The Dud Client. PLUS! The importance of making sure you have the right people in your inner circle.

FREE ACTION SHEET: (get it here)

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• Join our Facebook community for Osteopathic students, new graduates and seasoned veterans who want to share how they engage, educate and empower their clients!

Did you enjoy this episode? We’d love to hear from you! Comment below, drop a view for the show and share it with friends and colleagues.

In today’s episode, we share 3 simple in-clinic marketing strategies you can implement to get your practice fuller faster.

RESOURCE MENTIONED

• Ep. #89: Structure Governs Function (listen here)

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• Join our Facebook community for Osteopathic students, new graduates and seasoned veterans who want to share how they engage, educate and empower their clients!

Did you enjoy this episode? We’d love to hear from you! Comment below, drop a view for the show and share it with friends and colleagues. 

Meet Stephanie, Team AMO’s Online Business Manager. Stephanie started working as a receptionist at our clinic in 2009 when we were just two osteopaths and a paper schedule. She has since moved on to start her own business but continues to be a huge part of our team.

Tune as she shares some of the lessons we learned together and reveals some of our past office pranks.

In case you missed it, catch up on Jason's interrogation here, Kevin’s here and Sean’s here.

CONNECT WITH US

• Join our Facebook community for Osteopathic students, new graduates and seasoned veterans who want to share how they engage, educate and empower their clients!

Did you enjoy this episode? We’d love to hear from you! Comment below, drop a view for the show and share it with friends and colleagues. 

The key to a successful routine is making sure it is the best fit for you and your needs and that might take a few tries. 

In this episode, we share how our own routines have changed over the years and give you some action steps you can take to create the right routine to support your purpose. 

FREE ACTION SHEET: (get it here)

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• Join our Facebook community for Osteopathic students, new graduates and seasoned veterans who want to share how they engage, educate and empower their clients!

Did you enjoy this episode? We’d love to hear from you! Comment below, drop a view for the show and share it with friends and colleagues.

One of the Osteopathic principles you learned in your studies is Structure Governs Function. In this week’s episode, we look at what happened when we applied that principle to our daily lives and our business.

FREE CHECKLIST + EXERCISE: (get it here)

RESOURCE MENTIONED

• Ep. #38: 4 Principles of Osteopathy and Your Business (listen here)

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• Join our Facebook community for Osteopathic students, new graduates and seasoned veterans who want to share how they engage, educate and empower their clients!

Did you enjoy this episode? We’d love to hear from you! Comment below, drop a view for the show and share it with friends and colleagues.

Are you having trouble with patient retention? Are clients following through on their care plans? Is your practice growing as quickly as you’d like?

Tune in to today’s episode where we cover why you’re missing out when you don’t perform a Report of Findings on the second visit.

FREE PATIENT EVALUATION TEMPLATE: (get it here)

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• Join our Facebook community for Osteopathic students, new graduates and seasoned veterans who want to share how they engage, educate and empower their clients!

Did you enjoy this episode? We’d love to hear from you! Comment below, drop a view for the show and share it with friends and colleagues. 

Who is Dr. Sean Landry? This week we put him in the hot seat so you can find out! He even revealed a few things we didn’t know about him.

Tune in to the episode now!

In case you missed it, catch up on Jason's interrogation here and Kevin’s here.

CONNECT WITH US

• Join our Facebook community for Osteopathic students, new graduates and seasoned veterans who want to share how they engage, educate and empower their clients!

Did you enjoy this episode? We’d love to hear from you! Comment below, drop a view for the show and share it with friends and colleagues. 

The first time we hired a receptionist, we had no idea what we were doing and hired on the spot. We got lucky but quickly realized as we were growing the business that we needed to have a system in place.

Listen to today’s episode to learn why you need to start using job scorecards and how implementing them has changed our business.

FREE JOB SCORECARD TEMPLATE: (get it here)

RESOURCES MENTIONED

• Ep. #85: How to Track Patient-Centric KPIs in Your Practice (listen)

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• Join our Facebook community for Osteopathic students, new graduates and seasoned veterans who want to share how they engage, educate and empower their clients!

Did you enjoy this episode? We’d love to hear from you! Comment below, drop a view for the show and share it with friends and colleagues. 

Energy flows where your focus goes and knowing key metrics in your business allows you to plan, project, fix, repair, pivot and change directions if need be. Key Performance Indicators (KPIs) can take on different forms depending on the metrics you’re tracking, they can be financially driven, marketing-based, help with hiring/firing/performance reviews and in this episode’s case; client/patient-driven.

Tune in for some of our favourite patient-centric KPIs to focus on.

FREE KPI TRACKING ACTION PLAN: (get it here)

RESOURCES MENTIONED

• Ep. 82: The Five Minute Wrap Up (listen)

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• Join our Facebook community for Osteopathic students, new graduates and seasoned veterans who want to share how they engage, educate and empower their clients!

Nothing is more stimulating and energizing than being around someone that is passionate about life and their work. And when you are in alignment with your passions and purpose the profit portion of your business occurs naturally.

In today’s episode, we walk through, what we like to call, the 3 P’s to clarity; passion, purpose and profit and share how our own personal passions have changed throughout the years, but have always helped us stay on course with our purpose and have ultimately led us to a profitable practice.

FREE ACTION SHEET: Passion, Purpose and Profit (get it here)

RESOURCES MENTIONED

• The Answer is Within: Meditation and Self-Reflection Exercise (get it here)

CONNECT WITH US

• Join our Facebook community for Osteopathic students, new graduates and seasoned veterans who want to share how they engage, educate and empower their clients!

Did you enjoy this episode? We’d love to hear from you! Comment below, drop a view for the show and share it with friends and colleagues.