First impressions are everything, especially when it comes to an SPD technician's first day on the job. But it's not just about the impression they make - it's also the impression the department makes on them! On this episode of Beyond Clean Season 24, we're joined by Meredith Garza, Market Development Lead with The Resource Group, to explore what makes a great SPD onboarding and orientation program stand out from the rest. You'll hear Meredith's strategies for rolling out the red carpet for new hires, making them feel valued, and setting them up for long-term success in the department and industry at large. We'll uncover cautionary tales of onboarding gone wrong and insider tips for creating an orientation program that will make your new techs think, "I made the right choice joining this team!" Whether you're a manager looking to revamp your orientation process or a technician eager to make a lasting impact, this episode is packed with game-changing insights you won't want to miss. Tune in now and discover how to make your SPD's first impression unforgettable - in all the right ways!

Season 24 of Beyond Clean releases under the 1 Episode = 1 CE delivery model. After finishing this interview, earn your 1 CE credit immediately by passing the short quiz linked below each week. Visit our CE Credit Hub at beyondcleanmedia.com/ce-credit-hub to access this quiz and over 350 other free CE credits.

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