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In this episode of PartnerTalks, host Rick McCutcheon speaks with Kyle Gehrman about how finance automation is evolving inside Microsoft Dynamics 365 Business Central and why trusted implementation Partners remain critical as AI adoption grows.

If you work with Microsoft Dynamics, ERP automation, AP/AR workflows or Business Central consulting, this episode offers practical insights into the future of finance operations and Partner-led digital transformation.

In this PartnerTalks episode, Rick McCutcheon speaks with Amy Homan, president of Directions North America, about the biggest conversations shaping this year's Directions NA event and the evolving Microsoft Dynamics ecosystem.

The discussion explores the growing involvement of GP Partners in the Business Central community, Microsoft's role in guiding the channel forward, and the questions Partners are now asking about AI, profitability and long-term business models.

A must-listen for Microsoft Partners, Business Central consultants and Dynamics community members following the future of ERP, AI and the Microsoft channel ecosystem.

In this PartnerTalks episode, Rick McCutcheon speaks with Elielma Silva of Exsion365 about how finance teams continue to rely on Excel for Business Central reporting, and how Exsion Reporting bridges that gap with a powerful Excel-based solution connected directly to Dynamics 365 Business Central.

The discussion explores why Excel remains the preferred tool for many finance users, how Microsoft Partners can better uncover reporting requirements during implementations, and what this means for delivering more effective customer solutions.

A practical conversation for Microsoft Partners working with Dynamics 365 Business Central who want to improve reporting workflows, reduce friction, and better align with real finance team needs.

In this episode of PartnerTalks, Rick McCutcheon sits down with John Thomas of CADTALK Software to explore how manufacturers can eliminate manual data entry by connecting CAD, PDM and PLM systems directly with Microsoft Dynamics 365 Business Central and Finance & Operations.

The conversation dives into the real-world challenges discrete, industrial and engineered-to-order manufacturers face, including data accuracy, complex product configurations and the inefficiencies caused by disconnected systems. They also discuss how Microsoft Partners can help customers streamline operations today, and where AI could play a bigger role in manufacturing workflows tomorrow.

In this episode, Rick McCutcheon sits down with Lama Khalil, Channel Manager at Touchdown, to explore how marketing automation is evolving across the Microsoft ecosystem, including Dynamics 365, Power Apps, Dataverse, and Business Central.

They discuss how Touchdown's Business Central connector helps Microsoft Partners reduce disconnected customer data by bringing marketing automation closer to ERP and CRM systems. The conversation covers key challenges with standalone marketing platforms, and how Microsoft-native solutions can improve campaign execution, event follow-up, and overall customer engagement.

If you're a Microsoft Partner working with Dynamics 365, Business Central, or Dataverse, this episode offers practical strategies for building a more connected, data-driven marketing approach.

SMB customers do not need enterprise complexity just to get value from CRM, project management, field service or AI. In this PartnerTalks conversation, Steve Mordue explains to Rick McCutcheon how RapidStart Apps has been built for smaller organizations that want simpler business applications, lower costs and faster adoption inside the Microsoft ecosystem. Steve outlines where things are heading next, including Rapid Claw, a new AI approach that lets SMBs deploy agent-based capabilities within the Microsoft stack without a lengthy, technical setup process.

Manufacturing partners don't need broader ERP conversations. They need deeper, more specialized solutions built around how manufacturers actually operate.

In this episode of PartnerTalks, host Rick McCutcheon sits down with Martin Smit of Dynalogic to explore how the team is extending Microsoft Dynamics 365 Business Central for real-world manufacturing scenarios. The conversation dives into configure-to-order, engineer-to-order, and project-based manufacturing, along with how Dynalogic is developing AI agents to support practical, day-to-day operational decisions.

If you're a Microsoft partner working with manufacturing clients, this episode offers valuable insight into the future of ERP, applied AI in manufacturing, and the growing importance of vertical expertise.

Watch the full episode to learn where the biggest opportunities in manufacturing technology are emerging.

In this episode of Partner Talks, host Rick McCutcheon sits down with Jeremy Alexander Boogaart of PayTrace to explore the future of B2B payments within Microsoft Dynamics 365 Business Central.

The conversation dives into real-world payment workflows that matter most to distributors, manufacturers, and B2B sellers, including partial shipments, deposits, cards on file, recurring billing, and payment automation. Jeremy shares insights on how businesses are moving toward lower-touch processes that reduce operational costs, improve accuracy, and streamline financial operations.

If you're working in Business Central, B2B payments, ISV strategy, or the Microsoft Partner channel, this episode offers valuable insights into where the industry is headed.

Watch the full episode and discover what's next for B2B payments and Business Central innovation.

In this episode of PartnerTalks, host Rick McCutcheon sits down with Aimee Schumaker from Flywire to explore how Flywire is positioning its integration with Microsoft Dynamics 365 Business Central as a strategic opportunity for partners.

The conversation dives into how embedded payments and invoice-to-cash solutions are becoming a critical extension of the Business Central ecosystem. As finance teams face increasing invoice volumes, manual reconciliation, and cross-border payment complexity, Flywire's approach aims to streamline accounts receivable, automate workflows, and simplify global transactions.

Rick and Aimee also discuss why partners should view payment integration as more than just an add-on. Instead, it is a key value driver that can improve customer outcomes, accelerate cash flow, and unlock new revenue opportunities within Business Central implementations.

If you are a Microsoft partner, ERP consultant, or finance leader, this episode offers practical insight into modernizing accounts receivable, reducing operational friction, and delivering more complete, high-impact Business Central solutions.

In this episode of PartnerTalks, host Rick McCutcheon sits down with Shawn Dorward to unpack a growing challenge in the Microsoft Dynamics 365 Business Central ecosystem: talent is no longer just an HR issue, it is becoming a serious channel constraint.

As demand for Business Central expertise accelerates, partners are under increasing pressure to recruit, train, and retain skilled professionals fast enough to keep up with implementations and customer growth. Rick and Shawn explore why the traditional hiring model is falling short, how partners are competing over a limited talent pool, and what this means for delivery timelines, scalability, and long-term profitability.

The conversation also dives into practical solutions, including building alternative talent pipelines, investing in continuous skilling, and rethinking how partner organizations develop and support their teams. If you are a Microsoft partner, hiring manager, or business leader, this episode offers valuable insight into how talent challenges are reshaping the channel and what you can do to stay ahead.