The Patient Conversion Podcast

The Patient Conversion Podcast

By Matty McLain | Boost PatientsBusiness
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The Patient Conversion Podcast episodes

  • Why Clinics Can't Manage Patient Follow Up

    In this episode, Matty McLain and Kade Wilcox discuss the critical role of effective follow-up in private practice clinics.

    They address issues like overwhelmed staff and inadequate systems, explaining how Boost leverages AI and multi-channel communication to improve patient engagement and conversion.

    Clinics using Boost have reported significant increases in procedure volume and lead management efficiency.

    20 min
  • Removing Fear from the Patient Experience

    Jessica Martin is the owner of Martin Management Consulting and co-owner of Martin Dental, a successful dental spa in Eau Claire, WI.

    She is a licensed school psychologist who helps medical professionals understand why patients feel anxious or fear at the dentist and other medical appointments and has created strategies for dental offices to remove some of the most common barriers to dental care.

     

    In this episode, we will discuss:

    • Where in a practice nervousness can be created
    • How expensive patient fear can be to the practice
    • A couple real examples of how to remove nervousness

    • She loves sharing ways to make the experience positive for every patient. You can find out more about her here: https://martinmanagementllc.com/

      24 min
    • What Can Clinics Learn from Chik Fil A?

      In this short episode I summarize how Chik Fil A generates 3x the profit of McDonald's while selling 1/4 fewer items on their menu. 


      Chik Fil A has been slowly (and quickly) getting better and better for 70 years. 


      Enjoy!

      6 min
    • What Your Marketing Must Have

      In this episode I interview Carl White.


      Carl is the Principal of MarketVisory Group. He has spent his career developing marketing systems for healthcare companies in very competitive markets. 


      We discuss: 


      • Points of Differentiation for your Clinic
      • Marketing Order of Operations
      • The top 3 Things Your Marketing Must Include 

      • You can find Carl at ⁠https://marketvisorygroup.com/⁠. 


        21 min
      • Why You Need a Podcast

        Eva Sheie, Founder and Podcast Producer of The Axis, talks about her incredible journey in marketing and why she believes podcasting is a major competitive advantage in today's healthcare industry.


        You can read more about Eva and The Axis at https://www.theaxis.io/.


        19 min
      • The Last Patient Coordinator You Will Hire

        How to Get a Steady Stream of New Patients using AI and Outsourced Lead Follow Up.

        Listen to this webinar co-hosted with our friends from Practis as we dive into the secrets of maximizing patient conversions and streamlining your healthcare practices' operations.

        48 min
      • MSOs: Pros and Cons for Doctors

        Attorney Ericka Adler leads the healthcare division at the law firm Roetzel and Associates. Roetzel currently represents 10,000 healthcare professionals.

        Join us as we talk about the complex relationship between doctors and MSOs (Management Service Organizations), examining both the advantages that come with streamlined operations and the concerns surrounding potential loss of autonomy.




        20 min
      • What's the Goal with Your Marketing?

        On this episode I talk to John Pettrone, President at Practis. 


        Practis is a full service digital marketing agency that works with thousands of healthcare providers across the US. We talk about the best question to ask in regards to your marketing, and how often you should launch a new website.

        You can get a practice growth assessment at practis.com/boost 


        18 min
      • The Creative Video Playbook

        Milan Kowalewski is a marketing consultant & strategist that helps aesthetic & cosmetic providers take their business to the next level with smart design, sound advice, & creative video.

        On this episode, we talk about his 4-step creation process in working with clients:

        • Create
        • Edit
        • Enhance
        • Distribute
        • Join us as we dive into his playbook and realize the impact of creative videos playing a pivotal role in healthcare clinics' success by increasing engagement, building trust, educating the audience, and promoting their services effectively in a visually appealing and emotionally engaging manner.


          23 min
        • 3 Things to Grow Profit Today

          The market is obviously shifting.


          If I had six minutes to recommend a few actions you could take, immediately, to shrink your expenses (and grow your profit), here they are.


          This is not earth shattering (though you may not have considered the first two) but they are fairly easy to implement and they could mean hundreds of thousands of dollars in profit.


          7 min

        About The Patient Conversion Podcast

        From the publisher's feed

        The Patient Conversion Podcast, hosted by Matty McLain with Boost Patients, brings together top surgeons, practice managers, and healthcare leaders to explore strategies for growing private practices and increasing patient surgical volume. Tune in for insights, best practices, and expert advice on optimizing patient acquisition and practice growth.