The Payal Nanjiani Leadership Podcast

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Hey! It’s Payal Nanjiani and I am super excited you’re joining me here for the  Transformational leadership challenge and we are on Day 1 of this challenge. 

Today's lesson is Mind the Mind. 

Sebi Joseph | President of Otis India



After having left India to pursue his international stints at Otis, Sebi came back home in 2012 as the managing director for India. While he was thrilled, he had multiple challenges that awaited him. India is the second-largest elevator segment after China. India is a strategic market and gives tremendous opportunities for growth. Otis came to India in 1892 ( 128 years ago) and over the years had grown big but by the late 1990s was losing its edge; it failed to read the changing customer pulse and their aspirations and had moved away from the market, alienating customers. At the same time Competition had gained considerable momentum. Performance was impacted,  Otis India even made a loss in 2011. All areas of operations were under stress. Sebi with the leadership team decided to take a pause, look deep inside, look wide outside, and came up with the Otis India vision UDAAN - a flight into a brighter future. The writing on the wall was clear; if we have to have a future, Sebi knew, Change was the only mantra; strategies were re-visited; business models were revised; new products were introduced, and the company actively started listening to our people and customers. Soon after, Otis India began making progress – Otis India won several awards from Otis presidents for financial performance, NE order growth, safety, innovation, and overall business transformation. Otis India won the largest single contract elevator order in Indian elevator industry history: Hyderabad Metro. Tallest statue of the world: Statue of Unity. In addition, employee satisfaction survey scores continue to remain high and are consistently above global benchmarks even today.

Tarun Chugh is the Managing Director and Chief Executive Officer of private life insurance company Bajaj Allianz. 

He has spent over 14 years in leadership roles within the Indian life insurance sector and joined Bajaj Allianz, which is a joint venture between Bajaj Finserv Limited owned by the Bajaj Group of India, and Allianz SE, a German financial services company.

To send your leadership word that you would like Payal to talk about, what's app on 9819388638 (India) or message of 919-362-6004 (USA) or simply contact at https://www.payalnanjiani.com/contactus

Karen Mangia  -Vice President Salesforce | WSJ Bestselling author

A WSJ Best Selling Author, Salesforce executive, and one of the most sought-after thought leaders in the world. Thinkers 360 named her #9 on their List of Global Thought Leaders and Influencers on Health & Wellness, #12 for Mental Health, and as one of the top 150 B2B Thought Leaders to Follow.

What would it feel like to know in your thoughts, heart, mind, and the very depth of your soul that you are born to be successful, regardless of anything?

Most people are not living their dreams. A lot of people never do things they wanna do. Most people live an average life. A 9-5 life going paycheck to paycheck. They’ve stopped believing that they are meant to lead an extraordinary life. They settle for whatever they get. They doubt themselves. They let others decide their path. They work in a survival mode and fear rejections and failures. 

You are here to create an impact, to do something extraordinary, to fulfill your dreams. But sadly, many of us leave our professional lives feeling unfulfilled and regretting. 

Hersh Bhandari | Chief operating officer of Republic  Media Network.


He comes with 30 years' experience. He has been the Vice President-TV Today Network and Times Now