The Payments Podcast

Industry expert Mike Chambers chats with Bottomline’s Richard Ransom on what changes corporates can expect from NPA and how it might impact their business. Hear what it means for Bacs and ISO20022, faster payments, direct debits, account-to-account payments, and the new overlay services it brings. Companies will need advice and guidance on design, infrastructure, and deployment, so they must start getting up to speed sooner rather than later.

Technologies continue to shape our digital world. Alongside that, consumer expectations for speed and efficiency keep shooting ahead. From a business standpoint and to stay competitive, companies are under pressure to deliver similar experiences with the same ease. We chat with Kellie White and Jon Grassis from Bottomline’s UX team to get their take on the UX trends shaping 2023 and how technology can enable a better experience for financial service customers.

This episode is full of expert insight into the business payment trends likely to shape the year ahead for banks and businesses. Against a back-drop of much regulatory change, economic and geopolitical uncertainty we’re likely to see organisations looking to do more with less, finding smarter ways to create efficiencies, keeping a step ahead of fraudsters, and meeting regulatory demands. Our industry experts share their thoughts.

Just how heavily has the current economic climate impacted businesses? How well are you using your data to inform your business, and is there a secret KPI you could be tracking to help? Data analyst, Vinay Khosla, uncovers the insightful story behind Direct Debit failure rates in the UK and what this means for companies.

A couple of months ago, the European Commission announced proposed changes to the instant payments regulation across the EU. In summary, the changes would force banks to offer instant payments in euros at no extra cost and should include fraud prevention checks on bank accounts. In this episode, which closes out Banking Week, industry expert Fred Viard discusses the implications for banks.

To celebrate Banking Week, we teed up two industry experts to chat about real-time payments in the US and the EU. In this episode, Jessica Cheney discusses balancing caution with tremendous opportunity in the context of real-time payment adoption in the US, sharing her views on how banks that are too cautious and slow to pull the trigger face becoming laggards and losing their competitive advantage. In a follow-on episode next week, Fred Viard continues the topic of real-time payment adoption but looks at it in the context of the EU.

Bottomline’s Nick Berents, Director of Solutions Marketing in Banking, shares his thoughts about last month’s Association for Finance Professional conference in Philly. Attended by a mix of corporate treasurers and banking professionals, Nick touches on the hot topics for discussion, the panel session with the Business Payments Coalition, the availability of end-to-end cash forecasting solutions from banks, and his outlook on payments for 2023.

In this episode, we interview Bottomline’s fraud and security experts, Ruud Grotens and Erick Choltus, on the intersection between payments modernization and payment fraud prevention. In this discussion, we dive into whether fraud measures are managing to keep pace with the latest in payments innovations such as ISO20022, cross-border payments, and real-time payments. Grab a cuppa and listen in.

With this year’s Sibos event wrapped up, Zhenya Winter shares her thoughts on the key takeaways from the show and where banks should focus given already-busy roadmaps. This episode covers ISO20022’s deadlines, SWIFT as a cooperative player, instant payments as a deal-breaker, how the Swiss are handling payments modernization and, in closing, several critical points for financial institutions to action next. Enjoy the listen!

Marcus Hughes, Head of Strategic Business Development Bottomline, gives us a brief insight into his new whitepaper on the AP and AR automation landscape.

Give a listen if you want to understand more about working capital management, what it is and how it works, the use of smart data and technology to better aid the process, and overall how to have the best working team in the organization.