The Payroll Podcast

Today's Payroll podcast episode is brought to you by Deel, the all-in-one Global People Platform that simplifies how you pay your global team. Deel’s fully-managed global payroll makes it possible to pay your entire team in over 100 countries and in over 200 currencies, all in one place. 

So whether you’re an enterprise business, a small company, or something in between, Deel is built to meet your unique business needs.

Book A Demo Now: https://www.deel.com/paid-lp/global-payroll?utm_medium=podcast&utm_source=nickday&utm_campaign=ww_aware_branding_nickday_podcast_gp-nickday-mar24_gp_all&utm_content=aware_gp_podcast_gp-nickday-audio_en

Join us for part 2 of a special episode recorded live at the 42nd Annual Payroll Congress!

In this edition of the Payroll Podcast, Nick Day sits down with payroll industry leaders to discuss the latest insights, trends, and innovations in the world of payroll. 

Learn how to enhance employee experiences, navigate global payroll complexities, and embrace the future of AI in payroll operations.

Here’s what we covered:

• Collaboration and Employee Experience: Enhancing payroll's role in employee satisfaction and strategic involvement.
• Global Payroll and Networking: Navigating complexities and building essential connections in global payroll management.
• Workshops and Key Takeaways: Insights from sessions on W-4 forms, pay frequencies, and data analytics for payroll.
• Technology and AI: The transformative power of AI in payroll processes, from augmented intelligence to enhanced efficiency.
• Personal Experiences and Industry Insights: Highlights from industry leaders and their experiences at the congress.
• Customer Service and Communication: Developing effective communication skills for positive employee interactions.
• The Future of Payroll: Speculations on future topics, focusing on AI and technological advancements in payroll.

Featured Guests:

• Pablo Ortiz, Senior Payroll Manager - Global Publishing, Ubisof
• Gerard M Hall, Director of Payroll Operations, CBIZ
• Tiffani Gray, Payroll Manager, Riverside Health Systems
• Jason Davenport, CEO, Chartered Institute of Payroll Professionals
• Davida Lara, Executive Vice President - Payroll, Entertainment Partners
• Charlotte Paterson Croughton, Senior Consultant, JGA US

Don't miss out on these invaluable insights from the brightest minds in payroll! 

Subscribe to our channel for more episodes that keep you updated on the latest in payroll innovation.

Find your ideal candidate with our job vacancy system: https://jgarecruitment.ck.page/691ee4537e

Nick Day’s LinkedIn: https://www.linkedin.com/in/nickday/

If you need the support of a payroll recruitment agency or a payroll staffing partner to help fill your next payroll vacancy, please please contact me!  I possess over 20 years of payroll recruitment agency expertise and I would love to help! [email protected] or call 01727 800377

Find out more at www.jgarecruitment.com

Stay tuned for the next episode of The Payroll Podcast, brought to you by Nick Day, CEO at JGA Recruitment, landing soon!

(00:00) Preview and Introduction

(03:21) Gerard & Pabo: W-4 Forms, Tax Calculations and Global Payroll Management 

(11:17) Tiffany Gray: Customer Service and Communication in Payroll

(16:17) Jason Davenport: Latest Trends and Innovations in Payroll

(24:10) Davida Lara: Misconceptions About Payroll & Managing Large Payrolls

(30:03) Charlotte Paterson: Embracing Innovation and Creativity in Payroll

Today's Payroll podcast episode is brought to you by Deel, the all-in-one Global People Platform that simplifies how you pay your global team. Deel’s fully-managed global payroll makes it possible to pay your entire team in over 100 countries and in over 200 currencies, all in one place. 

So whether you’re an enterprise business, a small company, or something in between, Deel is built to meet your unique business needs.

Book A Demo Now: https://www.deel.com/paid-lp/global-payroll?utm_medium=podcast&utm_source=nickday&utm_campaign=ww_aware_branding_nickday_podcast_gp-nickday-mar24_gp_all&utm_content=aware_gp_podcast_gp-nickday-audio_en

Join us for an exclusive episode recorded live at the 42nd Annual Payroll Congress!

In this special edition of the Payroll Podcast, your host, Nick Day sits down with payroll industry leaders to discuss the latest insights, trends, and innovations in the world of payroll. 

Discover how AI is transforming payroll operations, learn effective strategies for attracting and retaining top talent, and explore the challenges and opportunities in global payroll management.

Key Topics Covered:

• The impact of AI on payroll: Automation, accuracy, and the future workforce.
• Talent acquisition and retention: Career progression and innovative recruitment practices.
• Managing global payroll: Compliance, technology, and centralised strategies.
• Community and networking: Building a supportive payroll professional network.
• Payroll legislation and compliance: Staying ahead of regulatory changes.
• Mental health and work-life balance in payroll careers.
• Technological innovations: Rapid payments, card payments, and pay-on-demand services.
• Future trends: AI advancements, data, and machine learning in payroll.

Featured Guests:

• Tom Croughton, Co-Founder, JGA US
• Max van der Klis-Busink, VP of Global Strategy, PayrollOrg
• Jim Bolek, President & COO, BASIC Payroll LLC
• Dale Wetherhed, Manager, Employee Capital Consulting LLC
• Danny Schulz, Sr. Manager (Payroll Systems & Taxes) , Kohler Co

Don't miss out on these invaluable insights from the brightest minds in payroll! Subscribe to our channel for more episodes that keep you updated on the latest in payroll innovation.

Find your ideal candidate with our job vacancy system: https://jgarecruitment.ck.page/691ee4537e

Nick Day’s LinkedIn: https://www.linkedin.com/in/nickday/

If you need the support of a payroll recruitment agency or a payroll staffing partner to help fill your next payroll vacancy, please please contact me!  I possess over 20 years of payroll recruitment agency expertise and I would love to help! [email protected] or call 01727 800377

Find out more at www.jgarecruitment.com

Stay tuned for the next episode of The Payroll Podcast, brought to you by Nick Day, CEO at JGA Recruitment, landing soon!

(00:00) Preview

(06:32) Tom Croughton: The Future of Payroll Recruitment and Talent Acquisition

(11:52) Max van der Klis-Busink: AI and Global Payroll Strategies

(28:00) Jim Bolek: Leadership and Legislative Insights in Payroll

(36:55) Dale Wetherhed: Networking and Skill Development in Payroll

(43:25) Danny Schulz: Transforming Payroll into a Strategic Function

Today's Payroll podcast episode is brought to you by Deel, the all-in-one Global People Platform that simplifies how you pay your global team. Deel’s fully-managed global payroll makes it possible to pay your entire team in over 100 countries and in over 200 currencies, all in one place. 

So whether you’re an enterprise business, a small company, or something in between, Deel is built to meet your unique business needs.

Book A Demo Now: https://www.deel.com/paid-lp/global-payroll?utm_medium=podcast&utm_source=nickday&utm_campaign=ww_aware_branding_nickday_podcast_gp-nickday-mar24_gp_all&utm_content=aware_gp_podcast_gp-nickday-audio_en

Welcome, everyone, to another episode of The Payroll Podcast! I'm your host, Nick Day, CEO of JGA Recruitment, specialist Global payroll Recruiters!

Joining us today are industry experts Ana Laiu, Director of Pay and Reward for PPHE Hotel Group, and Ian Hodson, Director of People and Culture at Housing 21. Both Ana and Ian bring a wealth of experience and knowledge, having recently launched a series of articles in CIPP’s Payroll professional magazine.

For those not familiar with these two formidable guests, Ana is a passionate payroll advocate with over 20 years’ experience and is committed to elevating the profile of the profession to the highest level. She has also worked as a CIPP Tutor, Global Payroll Association Mentor and she is involved in various industry initiatives that push back against the status quo!

Meanwhile, Ian currently oversees all aspects of people management including reward, payroll, pensions, employee benefits, HR systems and executive remuneration for Housing 21. Ian is a champion for payroll and reward strategy as a driver for change.  Ian is also the current board member of the Education Competencies Consortium and not only has he been the recipient of the Pay and Benefits Career Accomplishment Award, he was also the Employee Benefits Reward Professional of the Year in 2019. 

In this episode, we explore

1. Balancing Service and Automation: Ian discusses how to maintain personalised service while automating payroll queries.
2. Customer Experience: Ana highlights the importance of positive employee interactions with pay and reward teams.
3. Securing Stakeholder Buy-In: Ian shares strategies for gaining senior support for a payroll service desk.
4. Enhancing Payroll with Data: Ana explores using service desk data to improve payroll operations.
5. Transitioning to a Service Desk Model: Ian provides insights on moving traditional payroll teams to a service desk model.
6. Employee Involvement in Payroll Design: Ana emphasises the importance of involving employees in designing payroll services.
7. Creating Clear Knowledge Base Articles: Ian offers tips for making complex payroll terms accessible in knowledge articles.

Find your ideal candidate with our job vacancy system: https://jgarecruitment.ck.page/691ee4537e

Ana Laiu’s LinkedIn: https://www.linkedin.com/in/analaiumscfcipp/

Ian Hodson’s LinkedIn: https://www.linkedin.com/in/ian-hodson-mscchmcippdip-26828a22/

Nick Day’s LinkedIn: https://www.linkedin.com/in/nickday/

If you need the support of a payroll recruitment agency or a payroll staffing partner to help fill your next payroll vacancy, please please contact me!  I possess over 20 years of payroll recruitment agency expertise and I would love to help! [email protected] or call 01727 800377

Find out more at www.jgarecruitment.com

Stay tuned for the next episode of The Payroll Podcast, brought to you by Nick Day, CEO at JGA Recruitment, landing soon!

This episode was taken from a live recording of the Payroll Question Time April ‘24 Webinar.

Join your host Nick Day on today’s episode of the Payroll Podcast as we dive deep into the latest payroll insights with industry experts Karen Thompson, Simon Parsons, Richard George, and Andy Nicholls. 

In this episode, we explore a variety of topics, from the potential of Artificial Intelligence (AI) in payroll to the intricate details of upcoming payroll data requirements set to take effect by April 2025. Our panel sheds light on the complexities of payroll compliance, the evolving role of AI and RPA, and the importance of maintaining data privacy and security in an increasingly automated world.

Discover how umbrella companies are navigating new regulatory landscapes and the impact of these changes on employees. Learn about the latest updates on holiday pay, including the practicalities of rolled-up holiday pay and the challenges of calculating pay for irregular and part-year workers. 

Get valuable updates on pensions, including employer obligations for employees reaching the age of 75 and the future integration of AI in pension management. Our experts share their insights on balancing automation with human expertise to enhance payroll processes and ensure compliance.

Subscribe and leave a rating to stay informed with the latest trends and solutions in payroll management. 

Our Expert Panel:

• Simon Parsons, Director of UK Compliance Strategies at SD Worx
• Karen Thomson, UK Payroll Director, AAB
• Andy Nicholls, Industry Liaison Manager, The Pensions Regulator
• Richard George, Director of Education, The Payroll Centre

Find your ideal candidate with our job vacancy system: https://jgarecruitment.ck.page/691ee4537e

Nick Day’s LinkedIn: https://www.linkedin.com/in/nickday/

Today's Payroll podcast episode is brought to you by Deel, the all-in-one Global People Platform that simplifies how you pay your global team. Deel’s fully-managed global payroll makes it possible to pay your entire team in over 100 countries and in over 200 currencies, all in one place. 

So whether you’re an enterprise business, a small company, or something in between, Deel is built to meet your unique business needs.

Book a Demo Now:

https://www.deel.com/paid-lp/global-payroll?utm_medium=podcast&utm_source=nickday&utm_campaign=ww_aware_branding_nickday_podcast_gp-nickday-mar24_gp_all&utm_content=aware_gp_podcast_gp-nickday-audio_en

Joining us on The Payroll Podcast today is Tom Croughton, a distinguished figure in the realm of HR Tech and Global Payroll talent acquisition. As the co-founder of JGA US, Tom has been pivotal in revolutionising the recruitment landscape, particularly in the HR Tech and Global Payroll sectors. Based out of Austin, Texas and London on the UK, he has built a vast network with over 17,056 followers and 500+ connections on LinkedIn, showcasing his expertise and influence in the industry.

Tom's journey in JGA Recruitment Group began in 2016,  and since he joined the firm Tom has helped JGA Recruitment Group to become synonymous with payroll recruitment excellence. His approach is distinguished by the "White Glove" service standard, ensuring a personalised, premium experience that exceeds expectations at every turn.

With a career spanning over seven years in recruitment, Tom has demonstrated an unwavering commitment to connecting businesses with the top talent in HR Tech and Global Payroll. 

His efforts have not only elevated the profile of JGA Recruitment Group but have also contributed significantly to the industry's growth and development.

Key Highlights:

• Global Payroll Management: Emphasis on the complexities and importance of managing global payroll effectively in multinational companies.
• Technological Advances: Discussion on how AI and automation are transforming payroll processes, making them more strategic and less manual.
• Recruitment Challenges: Insights into the specific challenges faced when recruiting for payroll and HR roles, especially in the U.S. and UK markets.
• Impact of Remote Work: Exploration of how remote working policies are reshaping recruitment, employee expectations, and workplace dynamics.
• Employer Value Proposition (EVP): The need for companies to enhance their EVP to attract top talent by offering more than just competitive salaries, such as flexible working conditions and growth opportunities.
• Future Trends in Payroll: Forecasting future trends in payroll, including the rising importance of compliance, the impact of EOR solutions, and the need for payroll professionals to adapt to technological advancements.

Find your ideal candidate with our job vacancy system: https://jgarecruitment.ck.page/691ee4537e

Tom Croughton’s LinkedIn: https://www.linkedin.com/in/tom-croughton/

Nick Day’s LinkedIn: https://www.linkedin.com/in/nickday/

If you need the support of a payroll recruitment agency or a payroll staffing partner to help fill your next payroll vacancy, please please contact me!  I possess over 20 years of payroll recruitment agency expertise and I would love to help! [email protected] or call 01727 800377

Find out more at www.jgarecruitment.com

Stay tuned for the next episode of The Payroll Podcast, brought to you by Nick Day, CEO at JGA Recruitment, landing soon!

This episode was taken from a live recording of the Payroll Question Time Webinar.

Join us as we explore pressing topics with industry experts Karen Thomson, Simon Parsons and Andy Nicholls. 

This discussion covers a range of topics from the anticipated challenges of the upcoming changes in RTI and PAYE requirements, set to transform payroll reporting by April 2025, to the intricacies of payroll compliance amidst evolving global payroll solutions. Our experts dissect the impact of fragmented payroll systems and the significant advantages of adopting a unified payroll solution.

Gain invaluable insights on preparing for regulatory changes and streamlining payroll processes to ensure efficiency and compliance. We tackle the tough questions about Week 53 adjustments, auto-enrollment implications for pensions, and the practical aspects of integrating new HMRC regulations.

With a focus on the future, we discuss the potential of digital transformations in payroll through the lens of recent HMRC stakeholder events and the crucial role of robust cybersecurity measures to protect sensitive payroll data.

Subscribe and leave a rating for our podcast to stay updated with the latest insights and solutions in payroll management!

Our Expert Panel:

• Simon Parsons, Director of UK Compliance Strategies at SD Worx
• Karen Thomson, UK Payroll Director, AAB
• Andy Nicholls, Industry Liaison Manager, The Pensions Regulator

Find your ideal candidate with our job vacancy system: https://jgarecruitment.ck.page/691ee4537e

Nick Day’s LinkedIn: https://www.linkedin.com/in/nickday/

Today's Payroll podcast episode is brought to you by Deel,  the all-in-one Global People Platform that simplifies how you pay your global team.

Did you know that 85% of surveyed professionals anticipate their payroll costs will increase in the next year due to hidden costs? You can download the latest Forrester study now to learn how fragmented global payroll systems impact businesses and why a unified global payroll platform like Deel can streamline the entire operation.

Download the study: 

https://www.deel.com/lp/forrester-global-payroll-study/?utm_medium=podcast&utm_source=nickday&utm_campaign=ww_aware_branding_nickday_podcast_forresterreport-nickday-mar24_gp_all&utm_content=aware_gp_podcast_forresterreport-nickday-audio_en

Welcome to The Payroll Podcast! I'm your host, Nick Day. Today we have a special guest, Angela Wagner, VP of Global Payroll at Pearson. Angela is a thought leader and innovator in the global payroll space.

Angela Wagner is the Vice President of Global Payroll for Pearson. She's a results-driven leader with a track record of delivering best-in-class payroll practices. Angela translates complex issues into new possibilities to showcase payroll's value. She's held leadership roles and developed teams to think big. Angela lives near Memphis with her family and three dogs.

Key Learnings:

1. Centres of Excellence in Payroll: Implementing COEs involves assessing needs, defining roles, and integrating strategies for standardised, efficient processes that enhance governance and risk management.
2. Adapting to AI and RPA: Payroll professionals need to develop technical skills and compliance knowledge to leverage AI and RPA for improved accuracy and efficiency in payroll processes.
3. Cross-Departmental Collaboration: Promoting open communication and establishing joint projects helps foster collaboration between payroll, HR, and finance, breaking down organisational silos.
4. Compliance as a Team Sport: Payroll is central to ensuring compliance with regulations, requiring cooperation across departments to build a robust culture of compliance.
5. Skills for Payroll Leadership: Aspiring leaders should focus on strategic business understanding, embrace technology, and develop strong interpersonal and problem-solving skills.

Find your ideal candidate with our job vacancy system: https://jgarecruitment.ck.page/691ee4537e

Connect with Angela:

LinkedIn: https://www.linkedin.com/in/angelamwagner/

Nick Day’s LinkedIn: https://www.linkedin.com/in/nickday/

Today's Payroll podcast episode is brought to you by Deel,  the all-in-one Global People Platform that simplifies how you pay your global team.

Did you know that 85% of surveyed professionals anticipate their payroll costs will increase in the next year due to hidden costs? You can download the latest Forrester study now to learn how fragmented global payroll systems impact businesses and why a unified global payroll platform like Deel can streamline the entire operation.

Download the study: https://www.deel.com/lp/forrester-global-payroll-study/?utm_medium=podcast&utm_source=nickday&utm_campaign=ww_aware_branding_nickday_podcast_forresterreport-nickday-mar24_gp_all&utm_content=aware_gp_podcast_forresterreport-nickday-audio_en

Today, we're joined by Annemarie Verwaaijen, a leader in global mobility, immigration, equity, and payroll services currently wokring as Vice President Pay Services, Global Mobility, and Immigration at S&P.

With over three decades of experience, Annemarie has been pivotal in shaping payroll operations and global workforce management.  Annemarie also holds three master's degrees, including one in Leadership and an MBA from Capella University, and a Business and Payroll master’s from the University of Derby. 

Annemarie’s extensive expertise in global payroll along with her vision for leveraging AI in payroll operations, provides a rich foundation for this podcast episode because we are going to delve into understanding AI's role and impact within the payroll industry, and how you too can embrace these technological advances to improve payroll operations and empower the full potential of your global workforces while still maintaining compliance and operational efficiency.

This is the episode that helps you to bridge the gap between AI innovation and practical payroll solutions.

Key Highlights:

1. Understanding AI in Payroll: Unpacking the evolving role of AI in payroll management and its significance.
2. AI's Impact: Insights into how AI affects payroll today and its potential future transformations.
3. Addressing Job Concerns: Evaluating fears about AI replacing human roles in payroll, offering a balanced view.
4. Getting AI-Ready: Strategies for payroll professionals to adapt and thrive in an AI-integrated future.
5. Navigating AI Adoption: Guidance on the pace at which companies should integrate AI into payroll processes.
6. Vendor Strategies: Advice for payroll vendors on approaching AI to enhance their solutions.

Find your ideal candidate with our job vacancy system: https://jgarecruitment.ck.page/691ee4537e

Connect with Annemarie

LinkedIn: https://www.linkedin.com/in/annemarieverwaaijen/

Nick Day’s LinkedIn: https://www.linkedin.com/in/nickday/

Today's Payroll podcast episode is brought to you by Deel, the all-in-one Global People Platform that simplifies how you pay your global team. Deel’s fully-managed global payroll makes it possible to pay your entire team in over 100 countries and in over 200 currencies, all in one place.

So whether you’re an enterprise business, a small company, or something in between, Deel is built to meet your unique business needs.

Book A Demo Now: https://www.deel.com/paid-lp/global-payroll?utm_medium=podcast&utm_source=nickday&utm_campaign=ww_aware_branding_nickday_podcast_gp-nickday-mar24_gp_all&utm_content=aware_gp_podcast_gp-nickday-audio_en

Louise Connah is a CIPP Qualified Payroll leader with over 20 years experience in payroll and currently works as a Principle Consultant for the award-winning payroll & HR Software and Managed Services Provider, Phase 3.

Phase 3 are a company with a People Behind Technology ethos which values the human interaction with systems, to bridge the gap between the art of the possible with technical know-how and they are thought leaders in the world of Payroll, HR & Finance which is why I am really excited about today’s episode of The Payroll podcast, because I will be asking Louise exactly how and why it is essential that as payroll leaders, we can manage payroll software compliance.

Key Learnings:

1. Challenges: Accuracy, legal compliance, security, and system integration are primary hurdles for payroll software.
2. Aligning with Minimum Wage: Ensure your software automatically updates according to the latest minimum wage laws.
3. Adapting to Legislation Changes: Choose software that is easily updated for new legislation and maintains flexibility for swift adaptation.
4. Evaluating New Software: Focus on compliance track record, update frequency, legislative support, and integration capabilities.
5. System Health Checks: Conduct regular audits to ensure compliance and timely adjustments to new regulations.

Connect with Louise:

LinkedIn: https://www.linkedin.com/in/louise-connah-mcipp-59393b51/

Nick Day’s LinkedIn: https://www.linkedin.com/in/nickday/

Today's Payroll podcast episode is brought to you by Deel, the all-in-one Global People Platform that simplifies how you pay your global team. Deel’s fully-managed global payroll makes it possible to pay your entire team in over 100 countries and in over 200 currencies, all in one place. 

So whether you’re an enterprise business, a small company, or something in between, Deel is built to meet your unique business needs.

Book A Demo Now: https://www.deel.com/paid-lp/global-payroll?utm_medium=podcast&utm_source=nickday&utm_campaign=ww_aware_branding_nickday_podcast_gp-nickday-mar24_gp_all&utm_content=aware_gp_podcast_gp-nickday-audio_en

Welcome to The Payroll Podcast, where we delve into the details of payroll management and the future of payroll work. I'm your host, Nick Day, CEO of JGA Recruitment, specialist Global Payroll Recruiter!

In today's episode, we're thrilled to have Anita Lettink, an experienced HCM and Payroll influencer, keynote speaker, author, and advisor on the Future of Work and Payroll & HR Tech.

Today we'll be exploring the complexities and benefits of implementing pay transparency within organisations.

Key learnings from this episode:

1. Definition and Significance of Payroll: Beyond just payments, payroll symbolises organisational fairness and employee satisfaction.
2. Cultural Impact: Pay transparency boosts trust and improves company culture by promoting fairness
3. Implementation Hurdles: The main challenges include cultural resistance, privacy concerns, and legal compliance.
4. Technology's Contribution: Tech facilitates pay transparency through analytical tools and salary benchmarking.
5. EU Directive Response: Companies are revising pay structures and enhancing transparency in compliance with the EU Pay Transparency Directive.
6. Innovative Pay Tech: Innovations include AI for detecting pay disparities and platforms for salary sharing.
7. Future Work Trends: Pay transparency aligns with remote work and flexible schedules, demanding adaptable compensation strategies.
8. Company Advice: Embracing pay transparency can attract talent, boost satisfaction, and promote inclusivity.

Connect with Anita: 

Website: https://anitalettink.com/

LinkedIn: https://www.linkedin.com/in/anitalettink

Nick Day’s LinkedIn: https://www.linkedin.com/in/nickday/